{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-9712677","patent":{"patent_number":"US-9712677","title":"Integrating two-dimensional barcodes and embedded links with call center operation","assignee":null,"inventors":[],"filing_date":"2016-05-19T00:00:00.000Z","publication_date":"2017-07-18T00:00:00.000Z","cpc_codes":["G06Q","G06K","G06K","G06K","G06K","G06K","G06Q","G06Q","G06Q","G06Q","H04M","H04M","H04M","H04M","H04M","H04N","H04N","H04N","H04W","H04M","H04M","H04M","H04M","H04N","H04N"],"num_claims":18,"abstract":"In various embodiments, advertising campaigns can be defined that incorporate technologies such as two-dimensional barcodes or embedded links in electronic material, for directing a user to communicate with a call center. For instance, in particular embodiments, the reading of a two-dimensional barcode by a user with a smart phone may cause various forms of communication requesting a return communication. The communication from the smart phone may be sent to, and received at, the call center, where a calling campaign associated with an advertising campaign is identified using information associated with the communication. A responding communication may be initiated from the call center to the user."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Integrating two-dimensional barcodes and embedded links with call center operation","description":"In various embodiments, advertising campaigns can be defined that incorporate technologies such as two-dimensional barcodes or embedded links in electronic material, for directing a user to communicat","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-9712677","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-9712677","citation_suggestion":"Patentable. \"Integrating two-dimensional barcodes and embedded links with call center operation\" (US-9712677). https://patentable.app/patents/US-9712677","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-9712677","json":"https://patentable.app/api/llm-context/US-9712677","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-06-06T05:16:52.063Z"}