{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-9715688","patent":{"patent_number":"US-9715688","title":"Using two dimensional barcodes with general purpose reloadable cards to faciliate access to a contact center","assignee":null,"inventors":[],"filing_date":"2015-06-10T00:00:00.000Z","publication_date":"2017-07-25T00:00:00.000Z","cpc_codes":["G06Q","G06K","G06K","G06K","G06K","G06K","G06Q","G06Q","G06Q","G06Q","H04M","H04M","H04M","H04M","H04M","H04N","H04N","H04N","H04W","H04M","H04M","H04M","H04M","H04N","H04N"],"num_claims":7,"abstract":"In various embodiments, two-dimensional (“2D”) barcodes are used in conjunction with a general purpose reloadable debit card (“GPR card”) to facilitate various user administration and management actions. The 2D barcode allows a user to easily perform various actions without having to enter account information. The actions may be initiated upon reading the 2D barcode, and may include accessing a web site, initiating a voice call, sending a text message, or sending an email message. The communications may include indication of the account number, so that a contact center, upon receiving the communication, can quickly ascertain the purchase transaction history. In addition, a destination address encoded in the 2D barcode may be used to uniquely identify the brand of GPR card and/or type of card within a brand. An originating address associated with the communication may be verified against address information associated with the account number."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Using two dimensional barcodes with general purpose reloadable cards to faciliate access to a contact center","description":"In various embodiments, two-dimensional (“2D”) barcodes are used in conjunction with a general purpose reloadable debit card (“GPR card”) to facilitate various user administration and management actio","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-9715688","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-9715688","citation_suggestion":"Patentable. \"Using two dimensional barcodes with general purpose reloadable cards to faciliate access to a contact center\" (US-9715688). https://patentable.app/patents/US-9715688","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-9715688","json":"https://patentable.app/api/llm-context/US-9715688","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-06-06T11:39:31.071Z"}