{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-9723146","patent":{"patent_number":"US-9723146","title":"Systems and methods for representative credit predicated upon relationship development","assignee":null,"inventors":[],"filing_date":"2015-08-13T00:00:00.000Z","publication_date":"2017-08-01T00:00:00.000Z","cpc_codes":["H04M","G06F","G06Q","G06Q","G06Q","H04M","H04M"],"num_claims":16,"abstract":"Described herein are systems and methods for generating and ascribing credit to customer representatives for facilitating conversations between the customer and other customer representatives. A representative may store notes regarding an interaction with a customer. Subsequently, a different representative may utilize those notes to facilitate a future interaction with the customer, and accordingly and concurrently indicate that the notes were useful. As a result of this indication, a rating related to the original representative may be positively influenced. This information may also be used to measure the relationship between the company and the customer and/or as a measure of how some or all customer representatives are performing."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Systems and methods for representative credit predicated upon relationship development","description":"Described herein are systems and methods for generating and ascribing credit to customer representatives for facilitating conversations between the customer and other customer representatives. A repre","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-9723146","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-9723146","citation_suggestion":"Patentable. \"Systems and methods for representative credit predicated upon relationship development\" (US-9723146). https://patentable.app/patents/US-9723146","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-9723146","json":"https://patentable.app/api/llm-context/US-9723146","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-06-06T11:40:02.699Z"}