{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-9729265","patent":{"patent_number":"US-9729265","title":"Network based onsite support","assignee":null,"inventors":[],"filing_date":"2013-10-24T00:00:00.000Z","publication_date":"2017-08-08T00:00:00.000Z","cpc_codes":["H04J","H04J","H04J","H04J","H04L","H04L","H04L","H04L","H04L"],"num_claims":18,"abstract":"Systems and methods for providing onsite support to technicians of a network include a hardware means for automatically detecting the presence of an onsite technician at the network node, and providing support to the onsite technician through a communications channel provided by the network node. The communications channel can be an optical service channel or a general communication channel (GCC) configured according to G.709 standard, for example. The hardware means can be further configured to determine an identity of the onsite technician and/or authenticate the onsite technician. The hardware means may comprise a dongle communicatively coupled to a network element or shelf at the network node via a universal serial bus (USB) port or BLUETOOTH connection."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Network based onsite support","description":"Systems and methods for providing onsite support to technicians of a network include a hardware means for automatically detecting the presence of an onsite technician at the network node, and providin","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-9729265","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-9729265","citation_suggestion":"Patentable. \"Network based onsite support\" (US-9729265). https://patentable.app/patents/US-9729265","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-9729265","json":"https://patentable.app/api/llm-context/US-9729265","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-06-06T13:15:44.332Z"}