{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-9749194","patent":{"patent_number":"US-9749194","title":"Managing service levels provided by service providers","assignee":null,"inventors":[],"filing_date":"2013-04-03T00:00:00.000Z","publication_date":"2017-08-29T00:00:00.000Z","cpc_codes":["H04L","G06Q"],"num_claims":18,"abstract":"A method and system for managing at least one service level of a service provided by a service provider to a customer of the service provider under a service level agreement. The service level agreement is a contract between the service provider and the customer. Measurement data and at least one adjudication element associated with a service level of the at least one service level are retrieved in an electronic format. The measurement data and the at least one adjudication element are stored in a datastore. The measurement data includes at least one data point measured on a respective resource that provides the service. The retrieved measurement data are adjudicated for the service level in accordance with the at least one adjudication element such that the adjudication generates a respective adjudicated data point for each data point of the measurement data."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Managing service levels provided by service providers","description":"A method and system for managing at least one service level of a service provided by a service provider to a customer of the service provider under a service level agreement. The service level agreeme","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-9749194","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-9749194","citation_suggestion":"Patentable. \"Managing service levels provided by service providers\" (US-9749194). https://patentable.app/patents/US-9749194","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-9749194","json":"https://patentable.app/api/llm-context/US-9749194","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-06-06T09:32:45.963Z"}