{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-9749463","patent":{"patent_number":"US-9749463","title":"Methods and systems for multiple channel authentication","assignee":null,"inventors":[],"filing_date":"2016-10-20T00:00:00.000Z","publication_date":"2017-08-29T00:00:00.000Z","cpc_codes":["H04M","G06F","G06F","G06F","G06F","G06F","G06F","H04L","H04L","H04M","H04W","H04W","H04W","H04L","H04L","H04M","H04M","H04M","H04M","H04W"],"num_claims":20,"abstract":"Methods and systems for multiple channel authentication are described. In one embodiment, a request for a combined voice and data call is initiated from within a mobile application. The request may include authentication information and contextual information relating to a current exchange between the mobile application and an organization. The user may be authenticated with the authentication information and the combined voice and data call may be routed to a representative based on the contextual information to continue the exchange."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Methods and systems for multiple channel authentication","description":"Methods and systems for multiple channel authentication are described. In one embodiment, a request for a combined voice and data call is initiated from within a mobile application. The request may in","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-9749463","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-9749463","citation_suggestion":"Patentable. \"Methods and systems for multiple channel authentication\" (US-9749463). https://patentable.app/patents/US-9749463","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-9749463","json":"https://patentable.app/api/llm-context/US-9749463","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-06-06T06:36:39.876Z"}