{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-9756185","patent":{"patent_number":"US-9756185","title":"System for automated call analysis using context specific lexicon","assignee":null,"inventors":[],"filing_date":"2016-12-28T00:00:00.000Z","publication_date":"2017-09-05T00:00:00.000Z","cpc_codes":["H04M","G10L","H04M","G10L","H04M","H04M","H04M","H04M","H04M"],"num_claims":11,"abstract":"A system and method for automated call analysis using context specific lexicons. A system includes memory and a processor configured to executed instructions. The system includes a recording component, a lexicon component, an analysis component, and a display component. The lexicon component defines a plurality of context specific lexicons, with each context specific lexicon having elements associated with one of a plurality of unique conversation segments. The analysis component configured to identify elements of the context specific lexicons, and associate each identified element with a time location in a telephonic conversation. The display component configured to graphically present a multi-line graph such that the intersections of the lines indicate transitions between the unique conversation segments."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"System for automated call analysis using context specific lexicon","description":"A system and method for automated call analysis using context specific lexicons. A system includes memory and a processor configured to executed instructions. The system includes a recording component","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-9756185","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-9756185","citation_suggestion":"Patentable. \"System for automated call analysis using context specific lexicon\" (US-9756185). https://patentable.app/patents/US-9756185","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-9756185","json":"https://patentable.app/api/llm-context/US-9756185","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-06-06T17:24:56.463Z"}