{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-9762613","patent":{"patent_number":"US-9762613","title":"Method and apparatus for providing extended availability of representatives for remote support and management","assignee":null,"inventors":[],"filing_date":"2013-01-09T00:00:00.000Z","publication_date":"2017-09-12T00:00:00.000Z","cpc_codes":["H04L","G06F"],"num_claims":16,"abstract":"A network appliance is configured to determine a security policy controlled by a system of an organization. The network appliance creates an association between the security policy and support agent access to the system. The network appliance creates portals where the access is based on the security policy and access includes connectivity for providing remote support service to the system from a remote support service disconnected from the system."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Method and apparatus for providing extended availability of representatives for remote support and management","description":"A network appliance is configured to determine a security policy controlled by a system of an organization. The network appliance creates an association between the security policy and support agent a","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-9762613","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-9762613","citation_suggestion":"Patentable. \"Method and apparatus for providing extended availability of representatives for remote support and management\" (US-9762613). https://patentable.app/patents/US-9762613","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-9762613","json":"https://patentable.app/api/llm-context/US-9762613","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-06-06T03:53:42.849Z"}