{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-9779428","patent":{"patent_number":"US-9779428","title":"Reconciling detailed transaction feedback","assignee":null,"inventors":[],"filing_date":"2016-10-19T00:00:00.000Z","publication_date":"2017-10-03T00:00:00.000Z","cpc_codes":["G06Q","G06F","G06F","G06F","G06F"],"num_claims":19,"abstract":"Reconciling detailed transaction feedback by detecting a rating of a transaction, where the rating indicates a negative experience, mining the sentiment of words in feedback text that is included with or as part of the rating to detect whether the words indicate positive sentiment or negative sentiment, responsive to determining that the words in the feedback text indicate that the feedback text connotes a positive sentiment, adjusting the rating of the transaction. The mining may include testing words in the feedback text to detect whether the words indicate positive sentiment or negative sentiment by calculating a sentiment score."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Reconciling detailed transaction feedback","description":"Reconciling detailed transaction feedback by detecting a rating of a transaction, where the rating indicates a negative experience, mining the sentiment of words in feedback text that is included with","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-9779428","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-9779428","citation_suggestion":"Patentable. \"Reconciling detailed transaction feedback\" (US-9779428). https://patentable.app/patents/US-9779428","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-9779428","json":"https://patentable.app/api/llm-context/US-9779428","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-06-06T05:37:27.864Z"}