{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-9785497","patent":{"patent_number":"US-9785497","title":"Performing self-healing tasks using information technology management data","assignee":null,"inventors":[],"filing_date":"2016-09-26T00:00:00.000Z","publication_date":"2017-10-10T00:00:00.000Z","cpc_codes":["G06F","G06F","G06F"],"num_claims":19,"abstract":"Systems and methods for performing self-healing tasks using information technology management data are disclosed. In aspects, a computer-implemented method of the invention comprises: storing alert data indicating that an alert condition has been detected at a client data center, the alert data including a monitoring situation; performing a matching function to determine whether the monitoring situation matches an assigned monitoring situation or is an unassigned monitoring situation; determining that the monitoring situation is unassigned; sending a ticket including a list of virtual engineers to the client data center; detecting a ticket update in a ticket database, the ticket update including an assignment of one of the virtual engineers to the monitoring situation; updating a monitoring situation database to include the assignment of the one of the virtual engineers; and initiating the one of the virtual engineers to resolve the monitoring situation."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Performing self-healing tasks using information technology management data","description":"Systems and methods for performing self-healing tasks using information technology management data are disclosed. In aspects, a computer-implemented method of the invention comprises: storing alert da","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-9785497","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-9785497","citation_suggestion":"Patentable. \"Performing self-healing tasks using information technology management data\" (US-9785497). https://patentable.app/patents/US-9785497","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-9785497","json":"https://patentable.app/api/llm-context/US-9785497","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-06-06T07:27:37.404Z"}