{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-9792554","patent":{"patent_number":"US-9792554","title":"Automatic case assignment based on learned expertise of prior caseload","assignee":null,"inventors":[],"filing_date":"2014-09-15T00:00:00.000Z","publication_date":"2017-10-17T00:00:00.000Z","cpc_codes":["G06N"],"num_claims":20,"abstract":"A mechanism is provided in a data processing system for automatic case assignment. The mechanism extracts features from a machine readable form of a case to be assigned. An expertise classifier generates an initial case assignment matrix matching the case to a plurality of caseworkers based on the extracted features, a caseworker relationship graph, and an entity relationship graph. A personnel filter filters the initial case assignment matrix based on expertise, availability, and caseload of the plurality of caseworkers to form a final caseworker assignment. The mechanism assigns the case to an identified caseworker based on the final caseworker assignment."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Automatic case assignment based on learned expertise of prior caseload","description":"A mechanism is provided in a data processing system for automatic case assignment. The mechanism extracts features from a machine readable form of a case to be assigned. An expertise classifier genera","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-9792554","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-9792554","citation_suggestion":"Patentable. \"Automatic case assignment based on learned expertise of prior caseload\" (US-9792554). https://patentable.app/patents/US-9792554","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-9792554","json":"https://patentable.app/api/llm-context/US-9792554","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-06-06T10:22:26.342Z"}