{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-9799035","patent":{"patent_number":"US-9799035","title":"Customer feedback analyzer","assignee":null,"inventors":[],"filing_date":"2013-09-26T00:00:00.000Z","publication_date":"2017-10-24T00:00:00.000Z","cpc_codes":["G06Q","G06Q","G06Q"],"num_claims":15,"abstract":"A method and system for analyzing customer feedback is provided. The method includes accessing a keyword and word mapping database and receiving consumer feedback data associated with a product or service. The consumer feedback data includes feedback data groups. Each group is divided into segments based on word analysis. Each segment is analyzed with respect to the keyword and thesaurus database. A score is generated for each segment and a composite score is generated for each feedback data group. Each composite score is stored."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Customer feedback analyzer","description":"A method and system for analyzing customer feedback is provided. The method includes accessing a keyword and word mapping database and receiving consumer feedback data associated with a product or ser","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-9799035","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-9799035","citation_suggestion":"Patentable. \"Customer feedback analyzer\" (US-9799035). https://patentable.app/patents/US-9799035","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-9799035","json":"https://patentable.app/api/llm-context/US-9799035","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-06-06T09:19:41.095Z"}