{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-9800726","patent":{"patent_number":"US-9800726","title":"Routing non-voice interactions in call centers or contact centers via existing traditional computer telephone integration systems","assignee":null,"inventors":[],"filing_date":"2016-11-10T00:00:00.000Z","publication_date":"2017-10-24T00:00:00.000Z","cpc_codes":["H04M","H04L","H04M","H04M","H04M","H04L","H04M","H04M","H04M"],"num_claims":10,"abstract":"A method(s) and system(s) through which non-voice interactions or activities can be routed through existing systems presently utilized for voice (or telephone call) routing."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Routing non-voice interactions in call centers or contact centers via existing traditional computer telephone integration systems","description":"A method(s) and system(s) through which non-voice interactions or activities can be routed through existing systems presently utilized for voice (or telephone call) routing.","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-9800726","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-9800726","citation_suggestion":"Patentable. \"Routing non-voice interactions in call centers or contact centers via existing traditional computer telephone integration systems\" (US-9800726). https://patentable.app/patents/US-9800726","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-9800726","json":"https://patentable.app/api/llm-context/US-9800726","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-06-06T09:29:41.749Z"}