{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-9805346","patent":{"patent_number":"US-9805346","title":"Assisted self-service transaction device","assignee":null,"inventors":[],"filing_date":"2013-10-25T00:00:00.000Z","publication_date":"2017-10-31T00:00:00.000Z","cpc_codes":["G06Q","H04N"],"num_claims":14,"abstract":"While performing or initiating a transaction with a self-service video transaction device, a user may interact with a video agent and a terminal associated therewith. Video and/or audio functionalities may be enabled or disabled based on a length of a wait time to connect to a video agent. If the wait time exceeds a predetermined threshold, video and/or audio functionalities may be disabled, and the self-service device may generate a display indicating that video and/or audio functionalities are unavailable. If the wait time does not exceed the predetermined threshold, video and/or audio functionalities may be enabled, and the self-service device may generate a display indicating that video and/or audio functionalities are available. Also, on-site assistance features are provided that may allow for additional functionality to be provided to a user of the self-service video transaction device or other type of transaction device."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Assisted self-service transaction device","description":"While performing or initiating a transaction with a self-service video transaction device, a user may interact with a video agent and a terminal associated therewith. Video and/or audio functionalitie","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-9805346","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-9805346","citation_suggestion":"Patentable. \"Assisted self-service transaction device\" (US-9805346). https://patentable.app/patents/US-9805346","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-9805346","json":"https://patentable.app/api/llm-context/US-9805346","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-06-06T10:16:56.957Z"}