{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-9805371","patent":{"patent_number":"US-9805371","title":"Automatically suggesting responses to a received message","assignee":null,"inventors":[],"filing_date":"2016-09-01T00:00:00.000Z","publication_date":"2017-10-31T00:00:00.000Z","cpc_codes":["G06Q","G06F","G06F","G06F","G06F","G06F","G06F","G06F","G06F","G06F","G06F","G06N","G06N","G06N","G06N","G06N","G06N","G06N","G06N","G06Q","G06Q","G10L","H04L","H04L","H04L","H04L","H04L","H04M","H04M","G06F","G06F","G06N","G06Q","G06Q","H04M"],"num_claims":20,"abstract":"A user may respond to a request of another user by entering text, such as a customer service representative responding to a customer. Suggestions of responses may be provided to the responding user so that the responding user may use a suggested response instead of entering text to provide a response. Previous messages between the two users and other information may be used to determine an appropriate suggested response. A conversation feature vector may be determined from previous messages, and response feature vectors may be determined from the conversation feature vector. The response feature vectors may be used to determine an appropriate suggested response."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Automatically suggesting responses to a received message","description":"A user may respond to a request of another user by entering text, such as a customer service representative responding to a customer. Suggestions of responses may be provided to the responding user so","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-9805371","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-9805371","citation_suggestion":"Patentable. \"Automatically suggesting responses to a received message\" (US-9805371). https://patentable.app/patents/US-9805371","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-9805371","json":"https://patentable.app/api/llm-context/US-9805371","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-06-06T08:23:16.036Z"}