{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-9813254","patent":{"patent_number":"US-9813254","title":"System and method for providing real-time assistance regarding a cloud-based application","assignee":null,"inventors":[],"filing_date":"2013-09-04T00:00:00.000Z","publication_date":"2017-11-07T00:00:00.000Z","cpc_codes":["H04L","A63F","H04L","H04N"],"num_claims":20,"abstract":"A system and method for providing real-time assistance regarding a cloud-based application and an application server incorporating the system or the method. In one embodiment, the system includes: (1) an assistance request receiver operable to receive from a user requesting assistance an assistance request regarding the cloud-based application, (2) a rendered video stream diverter associated with the assistance request receiver and operable to reroute an original rendered video stream associated with the user requesting assistance to a user providing assistance and (3) a modification receiver associated with the assistance request receiver and operable to receive from the user providing assistance at least one modification regarding the original rendered video stream, a stream transmitter associated with the modification receiver operable to transmit a modified rendered video stream toward the user requesting assistance that has been modified based on the at least one modification."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"System and method for providing real-time assistance regarding a cloud-based application","description":"A system and method for providing real-time assistance regarding a cloud-based application and an application server incorporating the system or the method. In one embodiment, the system includes: (1)","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-9813254","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-9813254","citation_suggestion":"Patentable. \"System and method for providing real-time assistance regarding a cloud-based application\" (US-9813254). https://patentable.app/patents/US-9813254","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-9813254","json":"https://patentable.app/api/llm-context/US-9813254","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-06-06T04:09:56.403Z"}