{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-9819655","patent":{"patent_number":"US-9819655","title":"Method and system for sensitive data abstraction","assignee":null,"inventors":[],"filing_date":"2017-03-20T00:00:00.000Z","publication_date":"2017-11-14T00:00:00.000Z","cpc_codes":["H04L","H04L","H04L","H04L","H04L","H04L","H04L","H04L","H04L","H04M"],"num_claims":20,"abstract":"According to an embodiment of the present invention, a system and method for transmitting sensitive data in a contact center environment comprising a transient datastore containing data, for each customer, defining a customer's profile including historical interactions with a host entity and account information, the customer profile containing sensitive and non-sensitive data; a computer processor, coupled to the computer store and programmed to: generate, using a computer processor, a transient key associated with a subset of data for the customer based on the current interaction data and a customer identity; transmit, using a computer processor, the transient key and non-sensitive data to the live agent; receive a request, the transient key and a requester identifier from a requesting component of the system, and identify a corresponding subset of data responsive to the transient key and the requester identifier."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"Method and system for sensitive data abstraction","description":"According to an embodiment of the present invention, a system and method for transmitting sensitive data in a contact center environment comprising a transient datastore containing data, for each cust","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-9819655","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-9819655","citation_suggestion":"Patentable. \"Method and system for sensitive data abstraction\" (US-9819655). https://patentable.app/patents/US-9819655","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-9819655","json":"https://patentable.app/api/llm-context/US-9819655","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-06-06T09:17:05.944Z"}