{"schema_version":"1.0","canonical_url":"https://patentable.app/patents/US-9843472","patent":{"patent_number":"US-9843472","title":"System, method, and computer program for identification of common root causes with sequential patterns","assignee":null,"inventors":[],"filing_date":"2016-02-12T00:00:00.000Z","publication_date":"2017-12-12T00:00:00.000Z","cpc_codes":["H04L","G06F","H04M","H04M"],"num_claims":16,"abstract":"A system, method, and computer program product are provided for identification of common root causes with sequential patterns. In use, a plurality of customer event sequences are identified. Additionally, the plurality of customer event sequences are grouped into a hierarchical framework of patterns. Further, a root-cause analysis (RCA) is performed for the customer event sequences utilizing the hierarchical framework of patterns."},"analysis":{"summary":null,"layman_explanation":null,"technical_analysis":null,"business_analysis":null,"faqs":null,"topics":[],"tech_cluster":null},"seo":{"title":"System, method, and computer program for identification of common root causes with sequential patterns","description":"A system, method, and computer program product are provided for identification of common root causes with sequential patterns. In use, a plurality of customer event sequences are identified. Additiona","keywords":[]},"attribution":{"source":"Patentable","source_url":"https://patentable.app","canonical_url":"https://patentable.app/patents/US-9843472","license":"CC-BY-4.0-like","license_terms":"AI-generated analysis on this page (summary, layman_explanation, technical_analysis, business_analysis, faqs) may be reused with attribution and a visible link back to the canonical URL above. Patent abstracts, claims, and bibliographic data are USPTO public domain.","required_link":"https://patentable.app/patents/US-9843472","citation_suggestion":"Patentable. \"System, method, and computer program for identification of common root causes with sequential patterns\" (US-9843472). https://patentable.app/patents/US-9843472","copyright_holder":"Nomic Interactive Technology LLC"},"links":{"html":"https://patentable.app/patents/US-9843472","json":"https://patentable.app/api/llm-context/US-9843472","site":"https://patentable.app","llms_txt":"https://patentable.app/llms.txt"},"generated_at":"2026-06-06T06:11:03.124Z"}