Legal claims defining the scope of protection, as filed with the USPTO.
1. A method for a device comprising: receiving visible light carrying data identifying a product, the visible light provided by a light emitting diode (LED) in the product; obtaining the data identifying the product from the captured visible light, the data identifying the product correlated to product support content for the product; configuring the device to receive product support content for the product based on the identifying data, the product support content having been curated from a plurality of content servers on behalf of the user; receiving a notification that curated product support content for the product is available; and presenting the curated product support content to a user.
2. The method of claim 1 wherein the visible light is transmitted by the LED in the product.
3. The method of claim 1 wherein the identifying data comprises make and model of the product.
4. The method of claim 1 wherein the identifying data comprises a resource locator, and further comprising identifying the product based on information stored at a location identified by the resource locator.
5. The method of claim 1 further comprising: automatically obtaining curated product support content for the product in response to correlating the identifying data with location information for content about the product.
6. The method of claim 5 , further comprising: receiving confirmation that the identifying data represents the product.
7. The method of claim 1 , wherein presenting the curated product support content to the user includes an interactive presentation of the curated product support content in a media player operating on the device, the media player including any one of a including any one of a video player, an electronic document reader, an audio player and a web-based browser.
8. A machine-readable, non-transitory, tangible storage medium storing executable instructions which cause a user device to perform a method for managing assets in communication with a network-based asset support system, the method comprising: capturing visible light carrying data identifying a product, the visible light provided by a light emitting diode (LED) in the product; obtaining the data identifying the product from the captured visible light, the data identifying the product correlated to product support content for the product; configuring the device to receive product support content for the product based on the identifying data, the product support content having been curated from a plurality of content servers on behalf of the user; receiving a notification that curated product support content for the product is available; and presenting the curated product support content to the user.
9. The machine readable, non-transitory, tangible storage medium as in claim 8 wherein the visible light is transmitted by the LED in the product.
10. The machine readable, non-transitory, tangible storage medium as in claim 8 wherein the identifying data comprises make and model of the product.
11. The machine readable, non-transitory, tangible storage medium as in claim 8 wherein the identifying data comprises a resource locator, and further comprising identifying the product based on information stored at a location identified by the resource locator.
12. The machine readable, non-transitory, tangible storage medium as in claim 8 wherein the method further comprises: automatically obtaining curated product support content for the product in response to correlating the identifying data with location information for the product.
13. The machine readable, non-transitory, tangible storage medium as in claim 8 wherein the method further comprises: receiving confirmation that the identifying data represents the product.
14. The machine readable, non-transitory, tangible storage medium as in claim 8 , wherein presenting the curated product support content to the user includes an interactive presentation of the curated product support content in a media player operating on the device, the media player including any one of a including any one of a video player, an electronic document reader, an audio player and a web-based browser.
15. A mobile phone comprising: a camera to capture visible light carrying data identifying a product, a light emitting diode (LED) in the product providing the visible light and the data identifying the product is correlated to product support content for the product; a controller coupled to the camera to perform image processing on the identifying data to determine the product and configure the device to receive product support content for the product based on the identifying data, the product support content having been curated from a plurality of content servers on behalf of the user; a communication interface coupled to the controller to receive a notification that curated product support content for the product is available; and a display coupled to the controller to present the curated product support content to the user.
16. The device of claim 15 wherein the identifying data comprises make and model of the product.
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June 25, 2019
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