Processing Conversation Attachments in Shared Folder Backed Integrated Workspaces

1. A method comprising: generating, by a content management system, a shared-folder backed workspace that provides an integrated environment for manipulating content items in a shared folder and communicating with authorized users of the shared folder, the workspace including a panel comprising representations of the content items in the shared folder and a workspace message stream, independent of the panel, that includes workspace messages generated by the authorized users of the shared folder, the workspace messages representing chat messages among the authorized users of the shared folder, the workspace messages comprising a first set of messages directed to one or more pre-existing content items; receiving, by the content management system, a new workspace message for the workspace message stream; adding, by the content management system, the new workspace message to the workspace message stream, the workspace message stream comprising the first set of messages and the new workspace message; determining, by the content management system, that the new workspace message has an attached content item; in response to determining that the workspace message has the attached content item, storing, by the content management system, the attached content item in the shared folder; updating, by the content management system, the panel to include a new representation of the attached content item; receiving, by the content management system, a second workspace message for the workspace message stream, the second workspace message received as a reply to the new workspace message; adding, by the content management system, the second workspace message to the workspace message stream, the workspace message stream comprising the first set of messages, the new workspace message, and the second workspace message; and storing, by the content management system, the second workspace message as an internal comment in the attached content item stored in the shared folder.

2. The method of claim 1 , wherein the workspace message stream is a chat message stream and wherein the new workspace message is a chat message.

3. The method of claim 1 , wherein when the new workspace message is received, the attached content item is external to the content management system.

4. The method of claim 1 , wherein when the new workspace message is received, the attached content item is already stored in the shared folder.

5. The method of claim 1 , wherein the attached content item is attached to the new workspace message using a link that when invoked provides access to the stored content item.

6. The method of claim 1 , further comprising: generating a workspace graphical user interface that includes the workspace message stream; inserting the new workspace message into the workspace message stream; generating a preview image for the attached content item; and inserting the preview image into the new workspace message for presentation in the workspace message stream.

7. A non-transitory computer-readable medium including one or more sequences of instructions that, when executed by one or more processors, causes: generating, by a content management system, a shared-folder backed workspace that provides an integrated environment for manipulating content items in a shared folder and communicating with authorized users of the shared folder, the workspace including a panel comprising representations of the content items in the shared folder and a workspace message stream, independent of the panel, that includes workspace messages generated by the authorized users of the shared folder, the workspace messages representing chat messages among the authorized users of the shared folder, the workspace messages comprising a first set of messages directed to one or more pre-existing content items; receiving, by the content management system, a new workspace message for the workspace message stream; adding, by the content management system, the new workspace message to the workspace message stream, the workspace message stream comprising the first set of messages and the new workspace message; determining, by the content management system, that the new workspace message has an attached content item, the attached content item stored externally to the content management system; in response to determining that the new workspace message has the attached content item, storing, by the content management system, the attached content item in the shared folder; updating, by the content management system, the panel to include a new representation of the attached content item; receiving, by the content management system, a second workspace message for the workspace message stream, the second workspace message received as a reply to the new workspace message; adding, by the content management system, the second workspace message to the workspace message stream, the workspace message stream comprising the first set of messages, the new workspace message, and the second workspace message; and storing, by the content management system, the second workspace message as an internal comment in the attached content item stored in the shared folder.

8. The non-transitory computer-readable medium of claim 7 , wherein the workspace message stream is a chat message stream and wherein the new workspace message is a chat message.

9. The non-transitory computer-readable medium of claim 7 , wherein when the new workspace message is received, the attached content item is already stored in the shared folder.

10. The non-transitory computer-readable medium of claim 7 , wherein the attached content item is attached to the new workspace message using a link that when invoked provides access to the stored content item.

11. The non-transitory computer-readable medium of claim 7 , wherein the instructions cause: generating a workspace graphical user interface that includes the workspace message stream; inserting the new workspace message into the workspace message stream; generating a preview image for the attached content item; and inserting the preview image into the new workspace message for presentation in the workspace message stream.

12. A content management system comprising: one or more processors; and a computer-readable medium including one or more sequences of instructions that, when executed by the one or more processors, cause: generating, by the content management system, a shared-folder backed workspace that provides an integrated environment for manipulating content items in a shared folder and communicating with authorized users of the shared folder, the workspace including a panel comprising representations of the content items in the shared folder and a workspace message stream, independent of the panel, that includes workspace messages generated by the authorized users of the shared folder, the workspace messages representing chat messages among the authorized users of the shared folder, the workspace messages comprising a first set of messages directed to one or more pre-existing content items; receiving, by the content management system, a new workspace message for the workspace message stream; adding, by the content management system, the new workspace message to the workspace message stream, the workspace message stream comprising the first set of messages and the new workspace message; determining, by the content management system, that the new workspace message has an attached content item; determining, by the content management system, whether the attached content item is managed by the content management system; in response to determining that the content management system is not managing the attached content item, storing the attached content item in the shared folder; updating, by the content management system, the panel to include a new representation of the attached content item; receiving, by the content management system, a second workspace message for the workspace message stream, the second workspace message received as a reply to the new workspace message; adding, by the content management system, the second workspace message to the workspace message stream, the workspace message stream comprising the first set of messages, the new workspace message, and the second workspace message; and storing, by the content management system, the second workspace message as an internal comment in the attached content item stored in the shared folder.

13. The system of claim 12 , wherein the workspace message stream is a chat message stream and wherein the new workspace message is a chat message.

14. The system of claim 12 , wherein when the new workspace message is received, the attached content item is external to the content management system.

15. The system of claim 12 , wherein when the new workspace message is received, the attached content item is already stored in the shared folder of the content management system.

16. The system of claim 12 , wherein the attached content item is attached to the new workspace message using a link that when invoked provides access to the stored content item.

17. The system of claim 12 , wherein the instructions cause: generating a workspace graphical user interface that includes the workspace message stream; inserting the new workspace message into the workspace message stream; generating a preview image for the attached content item; and inserting the preview image into the new workspace message for presentation in the workspace message stream.

18. The system of claim 16 , wherein the instructions cause storing the link in the shared folder.

19. The method of claim 5 , further comprising: storing the link in the shared folder.

20. The non-transitory computer-readable medium of claim 10 , wherein the instructions cause storing the link in the shared folder.