Self-Order Processing System and Control Processing Method

1. A self-order processing system, comprising: a menu server that gathers information regarding articles for sale; a self-order terminal that displays an order menu on a first display and accepts a user input for an order of an article, the displayed order menu being based on information regarding the articles for sale; a collection server that receives, from the self-order terminal, information regarding the user input and stores the received information regarding the user input; and a terminal setting computer that performs layout setting for the order menu displayed on the first display of the self-order terminal, wherein the terminal setting computer includes: a communication interface that performs data communication with the menu server and the collection server, a second display that displays an order menu layout setting screen for an operator to perform layout setting for the order menu, the order menu layout setting screen including a menu list, a layout list, and operation buttons permitting the operator to designate articles to be included in the layout list, and a processor configured to: acquire the information regarding the articles for sale from the menu server via the communication interface and acquire the information regarding the user input from the collection server via the communication interface, cause the second display to display the order menu layout setting screen on a basis of the acquired information regarding the articles for sale and the acquired information regarding the user input, the menu list of the order menu layout setting screen including a selectable name of each article for sale, the order of the selectable names being based on the acquired information regarding the articles for sale and the acquired information regarding the user input, receive operator input selecting a name of an article for sale from the menu list on the order menu layout setting screen, include the selected name of the article in the layout list of the order menu layout setting screen, the layout list including articles to be displayed on the order menu displayed on the first display, and cause the second display to present information for assisting the operator in performing the layout setting for the order menu, the information for assisting the operator being presented in conjunction with the order menu layout setting screen on the basis of the acquired information regarding the user input.

2. The self-order processing system according to claim 1 , wherein the information regarding the user input includes information regarding an order of a user, the order being accepted by the self-order terminal, and the acquired information regarding articles for sale includes the number of previous orders of the article or an amount sold of the article in conjunction with another article.

3. The self-order processing system according to claim 2 , wherein the collection server determines the number of previous orders of the article or the amount sold of the article in conjunction with another article by subjecting the information regarding the order to data analysis, and the processor of the terminal setting computer acquires the number of previous orders of the article or the amount sold of the article in conjunction with another article from the collection server via the communication interface.

4. The self-order processing system according to claim 3 , wherein the processor of the terminal setting computer is further configured to: acquire the information regarding the articles for sale from the menu server via the communication interface and generate the menu list to include the acquired information regarding the articles, sort the menu list on a basis of the number of previous orders of the article or the amount sold of the article in conjunction with another article as acquired from the collection server, and cause the second display to display the order menu layout setting screen including the sorted menu list.

5. The self-order processing system according to claim 2 , wherein the processor of the terminal setting computer presents a message to the operator recommending an order menu layout change on a basis of the information regarding the order.

6. The self-order processing system according to claim 1 , wherein the first display of the self-order terminal displays an order menu screen including a plurality of display areas in which information regarding a plurality of articles is to be displayed for displaying the order menu, the information regarding the user input includes information regarding an input operation made by the user on the plurality of display areas, and the processor of the terminal setting computer presents information on the order menu layout screen regarding the display area of the plurality of display areas for which order frequency is higher.

7. The self-order processing system according to claim 6 , wherein the collection server determines the display area for which the order frequency is higher by subjecting information regarding previous inputs accepted by the self-order terminal to data analysis, and the processor of the terminal setting computer acquires the information regarding the display area for which the order frequency is higher from the collection server via the communication interface.

8. The self-order processing system according to claim 7 , wherein the layout list orders display areas on the basis of order frequency.

9. The self-order processing system according to claim 6 , wherein the processor of the terminal setting computer presents a message to the operator recommending an order menu layout change on a basis of display area order frequency.

10. A control processing method for a self-order processing system including a menu server that gathers information regarding articles for sale, a self-order terminal that displays an order menu on a first display and accepts a user input for an order of an article, the displayed order menu being based on information regarding the articles for sale, a collection server that receives, from the self-order terminal, information regarding the user input and stores the received information regarding the user input, and a terminal setting computer that performs layout setting for the order menu displayed on the first display of the self-order terminal, the method comprising: displaying, on a second display of the terminal setting computer, an order menu layout setting screen for an operator to perform layout setting for the order menu, the order menu layout setting screen including a menu list, a layout list, and operation buttons permitting the operator to designate articles to be included in the layout list; acquiring information regarding the articles for sale from the menu server via a communication interface of the terminal setting computer; acquiring information regarding the user input from the collection server via the communication interface; and causing the second display to display the order menu layout setting screen on a basis of the acquired information regarding the articles for sale and the acquired information regarding the user input, the menu list of the order menu layout setting screen including a selectable name of each article for sale, the order of the selectable names being based on the acquired information regarding the articles for sale and the acquired information regarding the user input; receiving operator input selecting a name of an article for sale from the menu list on the order menu layout setting screen; including the selected name of the article in the layout list of the order menu layout setting screen, the layout list including articles to be displayed on the order menu displayed on the first display; and causing the second display to present information for assisting the operator in performing the layout setting for the order menu, the information for assisting the operator being presented in conjunction with the order menu layout setting screen on the basis of the acquired information regarding the user input.