System and Information Processing Method for Providing Available Applications

1. A system comprising: a plurality of first servers; an image forming device connected to each of the first servers via a network; and a second server connected to each of the first servers and the image forming device via the network, wherein the first server includes a first processor configured to transmit to the image forming device, in response to a request from the image forming device, Web content data including at least display information indicating an application available to the image forming device related to region information, and an application command to cause the image forming device to execute processing in connection with the application from the image forming device, the region information indicating a geographical position where the image forming device is installed, wherein the image forming device includes a second processor configured to display, on a display a screen based on the Web content data received from the first server, and perform processing in connection with the application related to the application command included in the Web content data by executing the application command in response to a user operation, perform processing based on a request from a Web browser, the processing in connection with the application related to the request, transmit a connection-information acquisition request to the second server, the connection-information acquisition request requesting acquisition of connection information, and including at least one of the region information or dealer-office information, the connection information indicating information for connecting to the first server, the dealer-office information indicating a dealer of the image forming-device, and acquire the connection information, and wherein the second server includes a storage unit storing connection relation information, the connection relation information relating the connection information to at least one of the region information or dealer-office information, and a third processor configured to receive, from the image forming device, the connection-information acquisition request, identify the connection information, and transmit the identified connection information to the image forming device.

2. The system according to claim 1 , wherein the third processor is further configured to generate connection list information indicating a list of pieces of connection information of the first servers, the connection list information including the pieces of connection information arranged in order of time required for communication with the image forming device from least to greatest, receive the connection-information acquisition request, identify the pieces of connection information of the first servers, and transmit the connection list information to the image forming device, and the second processor is further configured to store the connection list information of the first servers received from the second server, and transmit the display information request and a screen information request to the first server in an order of the connection list information of the first servers, in response to the connection information of the first server not being receivable from the second server, or in response to not receiving a response to a request to acquire the Web content data from the first server.

3. The system according to claim 1 , wherein the connection relation information further relates device information for identifying the image forming device, the third processor is further configured to receive, from the image forming device, a connection-information acquisition request requesting acquisition of the connection information of the first server, the connection-information acquisition request including at least the device information, and identify the connection information of the first server, transmit, to the image forming device, the identified connection information of the first server, and the second processor is further configured to transmit the connection-information acquisition request to the second server, and acquire the connection information of the first server.

4. The system according to claim 3 , wherein the third processor is further configured to transmit, to the image forming device, connection information indicating information for connecting to the second server together with the connection information of the first server, and the second processor is further configured to store, in a second storage unit, the connection information of the second server together with the connection information of the first server.

5. The system according to claim 3 , wherein the second server includes a plurality of second servers, the third processor is further configured to generate connection list information of the first servers, generate connection list information of the connection information of the second servers, and transmit the connection list information of the first servers and the connection list information of the second servers to the image forming device, and the second processor is further configured to store, in the second storage unit, the connection list information of the second servers together with the connection list information of the first servers, and transmit, to the second server, the connection-information acquisition request in the order of the connection list information of the second servers, in response to the connection information of the first server not being receivable from the second server.

6. The system according to claim 1 , wherein the region information is included in the dealer-office information, and the second processor is further configured to display, on the display, a UI screen for receiving input of code information indicating the dealer-office information in response to the dealer-office information not being stored when the second processor transmits the display information request, activate a browser app providing a browser function, receive the input of code information, and store dealer-office information and region information identified with the code information in the second storage unit.

7. The system according to claim 6 , wherein the second processor is further configured to, at least one of determine whether region information identified from the code information received through the UI screen matches region information identified with code information related to stored dealer-office information, or determine whether information included in the code information matches target information, and display a screen indicating an error on the display and then displays the UI screen for receiving input of code information indicating the dealer-office information on the display, in response to the information included in the code information not matching the target information.

8. The system according to claim 1 , wherein the first server further includes a second storage unit storing, with regard to each of applications associated with an organization ID publication state information indicating whether a state is public and model information for identifying a model of the image forming device that is capable of using the application in a related manner, the organization ID identifying at least one of an organization providing an application related to the region information or the dealer-office information, and the first processor is further configured to receive a screen information request requesting the screen information, generate the screen information, and transmit the screen information to the image forming device in response to the screen information request, receive a display information request including the region information and the model information, identify, from information stored in the second storage unit, an application configured based on the region information included in the display information request, the model information, and the publication state information indicating a public state, generate the display information indicating the identified application, and transmit the generated display information to the image forming device in response to the display information request.

9. The system according to claim 1 , wherein the application command includes an install command indicating a command to install an application, and the second processor is further configured to execute the install command in response to the install command being selected by a user operation.

10. The system according to claim 1 , wherein the application command includes an update command indicating a command to update an application, the display information includes application detail information that relates each application available to the image forming device with detail information indicating at least a latest version of the application, and the second processor is further configured to identify, among applications installed in the image forming device, an application whose current version is different from a version indicated by the detail information in response to a user operation, and execute the update command in response to a user operation selecting the update command.

11. The system according to claim 1 , wherein the application command includes an uninstall command indicating a command to delete an installed application so as to reset a state of the image forming device to a state before the application is installed, and the second processor is further configured to executes the uninstall command in response to a user operation selecting the uninstall command.

12. The system according to claim 1 , wherein the first is further configured to implement a plurality of modules including at least an app-information management module; the app-information management module includes a plurality of submodules including a screen providing module; and the second processor is configured to acquire a URL, the URL including connection information for each of the submodules included in each of the modules.

13. The system according to claim 1 , wherein the image forming device includes a main body including a fourth processor configured to implement a first OS, and a printer or a scanner; and an operating unit including the second processor, wherein the second processor is further configured to receive an operation request for operating a second OS, and the printer or the scanner, and implement the Web browser as an application executed under the second OS.

14. A method for a system including a plurality of first servers, a second server, and an image forming device connected to each of the first servers and the second server via a network, the method comprising: transmitting, by the first server to the image forming device in response to a request from the image forming device, Web content data including at least display information indicating an application available to the image forming device related to region information, and an application command to cause the image forming device to execute processing in connection with the application from the image forming device, the region information indicating a geographical position where the image forming device is installed; displaying on a display, by the image forming device, a screen based on the Web content data received from the first server; performing, by the image forming device, processing in connection with the application related to the application command included in the Web content data by executing the application command in response to a user operation; performing, by the image forming device, processing in connection with the application related to the request; transmitting, by the image forming device, a connection-information acquisition request to the second server, the connection-information acquisition request requesting acquisition of connection information, and including at least one of the region information or dealer-office information, the connection information indicating information for connecting to the first server, the dealer-office information indicating a dealer of the image forming device; acquiring, by the image forming device, the connection information; storing, by the second server, connection relation information relating the connection information to at least one of the region information or dealer-office information; receiving, by the second server, the connection-information acquisition request from the image forming device; identifying, by the second server, the connection information; and transmitting, by the second server, the identified connection information to the image forming device.

15. An image forming device connected to each of a plurality of first servers and a second server via a network, the image forming device comprising: a first processor configured to display, on a display, a screen based on Web content data received from the first server, the Web content data including at least display information indicating an application available to the image forming device related to region information, and an application command instructing the image forming device to execute processing in connection with the application, the region information indicating a geographical position where the image forming device is installed, perform the processing in connection with the application related to the application command included in the Web content data by executing the application command in response to a user operation, perform processing based on a request from a Web browser, the processing in connection with the application related to the request transmit a connection-information acquisition request to the second server, the connection-information acquisition request requesting acquisition of connection information, and including at least one of the region information or dealer-office information, the connection information indicating information for connecting to the first server, the dealer-office information indicating a dealer of the image forming device, and acquire the connection information from the second server.