11438455

Method and System for Providing Captioned Telephone Services

PublishedSeptember 6, 2022
Assigneenot available in USPTO data we have
Technical Abstract

Patent Claims
12 claims

Legal claims defining the scope of protection, as filed with the USPTO.

2

2. The method of claim 1 wherein the connection of the call is at least initially to voicemail of the user.

3

3. The method of claim 2 wherein the user accepts the call and communicates with the far end caller, while the captioner continues to provide text of the far end caller to the device of the user.

4

4. The method of claim 1 wherein the user initiates the call to the far end caller.

5

5. The method of claim 1 wherein the captioner utilizes automated speech recognition software.

6

6. The method of claim 1 wherein the user can retrieve text from both the user and the far end caller after termination of the call at the device.

7

7. The method of claim 1 wherein the device is a separate computing device from a phone receiving the audio of the far end caller.

8

8. The method of claim 7 wherein the user selects whether or not to view the text of the user during the call; and if the user elects to view the text of the user, the text of the user appears on the device during the call, but if the user elects not to view the text of the user, the text of the user does not appear on the device during the call.

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9. The method of claim 1 wherein the device receives both the text which is displayed on the device as well as the audio of the far end caller.

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10. The method of claim 1 wherein the device is one of multiple devices known by the captioned telephone service manager associated with the telephone number, and the text is sent to the multiple devices simultaneously by the captioned telephone service manager.

11

11. The method of claim 1 wherein the device is one of multiple devices known by the captioned telephone service manager associated with the telephone number, and, after the call, the text of the call is synched from the device to at least one other of the multiple devices.

12

12. The method of claim 11 wherein data is sent from the device through web sockets to at least one other of the multiple devices.

14

14. The method of claim 13 wherein if the text of the user is viewed by the user, the text of the far end caller and the user is segregated at the device for viewing by the user.

Patent Metadata

Filing Date

Unknown

Publication Date

September 6, 2022

Inventors

Alberto Patron
Seymour James van den Bergh
Beryl Bucher

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Cite as: Patentable. “Method and System for Providing Captioned Telephone Services” (11438455). https://patentable.app/patents/11438455

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