Intelligent Patient Billing Communication Platform For Health Services

2. The system of claim 1 wherein if the bill is not paid, the bill communication is sent to the patient user using a second communications methodology from the rank order of communications and the storage is updated by the software based on if the bill is paid following communication of the bill to the second communications methodology and the storage is updated by the software based on the first communications methodology being unsuccessful.

3. The system of claim 1 wherein the software is in communication with a plurality of external billing systems, the data module extracting data from the plurality of external billing systems and transforming the extracted data to a unified format.

4. The system of claim 3 wherein the data extracted to the unified format is stored in the storage.

5. The system of claim 4 wherein the contact data and the data extracted is stored in the storage in the unified format.

6. The system of claim 1 wherein the patient user is one of the plurality of patients.

7. The system of claim 1 wherein when the one or more codes indicates denial of a claim based on expired or incorrect insurance information, the message content includes a request for updated insurance information from the patient user.

8. The system of claim 1 wherein the software modifies a communications methodology for the communication based on the one more patient treatment codes.

10. The system of claim 9 wherein the one or more visit codes include one or more insurance adjudication codes which are indicative of how the balance was determined.

11. The system of claim 10 wherein when the one or more insurance adjudication codes indicates denial of a claim based on expired or incorrect insurance information, the message content includes a request for updated insurance information from the patient user.

12. The system of claim 9 wherein the software modifies the communication methodology to delay sending the communication based on the one more patient treatment codes.

13. The system of claim 9 wherein the rank order of communications methodologies and modified rank order are determined by the software based on the patient billing data.

14. The system of claim 9 wherein the software receives at least some of the patient data from one or more external billing systems in one or more formats and stores the patient data in the storage in a unified format.

16. The system of claim 15 wherein the rank order of communications is determined by the software by comparing patient billing data of the patient user to other patient data based on one or more matching demographic categories.

17. The system of claim 16 wherein the storage is updated based on the patient user's communications history as related to collection success.