Legal claims defining the scope of protection, as filed with the USPTO.
2. The method of claim 1, wherein the performance of the second transcription generation technique is based on one or more of the following: transcription accuracy, transcription latency, and number of transcription corrections.
3. The method of claim 2, wherein the performance of the second transcription generation technique is based on a plurality of communications sessions that include the first communication session.
4. The method of claim 1, wherein the report includes a recommendation for the second transcription generation technique and the indication includes a selection of the second transcription generation technique.
5. The method of claim 1, wherein the first device and the second device are the same device.
6. The method of claim 1, further comprising before determining the report, directing a second transcription of the first communication session that involves the second device to the second device, the second transcription generated by the first transcription generation technique.
7. The method of claim 6, wherein the steps of directing the report and of obtaining the indication occur during the first communication session.
8. The method of claim 1, wherein one of the first transcription generation technique and the second transcription generation technique includes a revoicing of audio before transcription generation.
9. At least one non-transitory computer-readable media configured to store one or more instructions that when executed by at least one processor cause or direct a system to perform the method of claim 1.
11. The method of claim 10, wherein the performances of the plurality of transcription generation techniques are based on one or more of the following: transcription accuracy and transcription latency.
12. The method of claim 10, further comprising directing a report to the user based on the comparison, wherein the input is obtained in response to report.
13. The method of claim 10, wherein the second transcription generation technique does not generate a transcription of the audio such that the performance of the second transcription generation technique is an estimated performance.
14. The method of claim 10, wherein the selection of the first transcription generation technique is based on the performance of the first transcription generation technique.
15. The method of claim 10, wherein the monitoring comparisons between the performances of the plurality of transcription generation techniques occur with respect to a first communication session that involves the user device.
16. The method of claim 15, the second transcription generation technique is selected to generate transcriptions of audio of the first communication session during the first communication session.
17. At least one non-transitory computer-readable media configured to store one or more instructions that when executed by at least one processor cause or direct a system to perform the method of claim 10.
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August 29, 2023
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