11748390

Evaluating Key Performance Indicators of Information Technology Service

PublishedSeptember 5, 2023
Assigneenot available in USPTO data we have
Technical Abstract

Patent Claims
17 claims

Legal claims defining the scope of protection, as filed with the USPTO.

2

2. The method of claim 1, wherein the search query is defined in response to an input received via a graphical user interface (GUI).

3

3. The method of claim 1, wherein the search query is defined using a data model selected from a list of available data models, wherein the list of available data models is specific to a service performance monitoring application.

4

4. The method of claim 1, wherein the specified KPI is selected in response to an input received via a graphical user interface (GUI).

5

5. The method of claim 1, wherein the specified KPI is associated with a point-in-time.

6

6. The method of claim 1, wherein the specified KPI represents the aspect of performance of the IT service at a point-in-time.

7

7. The method of claim 1, wherein the search query is defined using a data model for defining fields from multiple information sources, and wherein the data model comprises a root object and a child object.

8

8. The method of claim 1, wherein the search query is defined using a data model for defining fields from multiple information sources, and wherein the data model comprises a root object and a child object, and wherein the child object is linked to the root object.

9

9. The method of claim 1, wherein the search query is defined using a data model for defining fields from multiple information sources, and wherein the data model comprises a common information model (CIM).

11

11. The system of claim 10, wherein the search query is defined in response to an input received via a graphical user interface (GUI).

12

12. The system of claim 10, wherein the specified KPI is selected in response to an input received via a graphical user interface (GUI).

13

13. The system of claim 10, wherein the specified KPI is associated with a point-in-time.

14

14. The system of claim 10, wherein the specified KPI represents the aspect of performance of the IT service at a point-in-time.

15

15. The system of claim 10, wherein the search query is defined using a data model for defining fields from multiple information sources, and wherein the data model comprises a root object and a child object.

16

16. The system of claim 10, wherein the search query is defined using a data model for defining fields from multiple information sources, and wherein the data model comprises a root object and a child object, and wherein the child object is linked to the root object.

18

18. The non-transitory computer readable storage medium of claim 17, wherein the search query is defined in response to an input received via a graphical user interface (GUI).

19

19. The non-transitory computer readable storage medium of claim 17, wherein the specified KPI is selected in response to an input received via a graphical user interface (GUI).

20

20. The non-transitory computer readable storage medium of claim 17, wherein the search query is defined using a data model for defining fields from multiple information sources, and wherein the data model comprises a common information model (CIM).

Patent Metadata

Filing Date

Unknown

Publication Date

September 5, 2023

Inventors

Tristan Antonio Fletcher
Clint Sharp
Anupadmaja Raghavan

Want to explore more patents?

Browse 5M+ US patents with plain-English claim translations and AI-generated analysis.

Citation & reuse

Analysis on this page is generated by Patentable — an AI-powered patent intelligence platform. AI-generated summaries, explanations, and analysis may be reused with attribution and a visible link back to the canonical URL below. Patent abstracts and claims are USPTO public domain.

Cite as: Patentable. “EVALUATING KEY PERFORMANCE INDICATORS OF INFORMATION TECHNOLOGY SERVICE” (11748390). https://patentable.app/patents/11748390

© 2026 Patentable. All rights reserved.

Patentable is a research and drafting-assistant tool, not a law firm, and does not provide legal advice. Documents we generate are drafts for review by a licensed patent attorney.