Prompt Detection by Dividing Waveform Snippets into Smaller Snipplet Portions

2. The method of claim 1 wherein processing the detected call sniplets comprises determining if a threshold number of call sniplets were detected within a threshold period of time.

3. The method of claim 2 wherein the threshold number represents at least half of the number of sniplets that a waveform snippet was divided into.

4. The method of claim 1 wherein processing the detected call sniplets comprises determining if a plurality of the call sniplets were detected in a correct sequence.

5. The method of claim 1 wherein processing the plurality of stored waveform snippets comprises determining if a call waveform snippet can be divided into a plurality of sniplets.

6. The method of claim 1 comprising processing the call waveform to detect any stored call waveform snippets that cannot be divided into sniplets.

7. The method of claim 6 comprising generating a report that identifies prompts identified in the call waveform, wherein the identified prompts comprise prompts represented by waveform snippets that were divided into waveform sniplets and prompts represented by waveform snippets that were not divided into waveform sniplets.

9. The system of claim 8 wherein the at least one processor is programmed to determine if a threshold number of call sniplets were detected within a threshold period of time.

10. The system of claim 9 wherein the threshold number represents at least half of the number of sniplets that a waveform snippet was divided into.

11. The system of claim 8 wherein the at least one processor is programmed to determine if a plurality of the call sniplets were detected in a correct sequence.

12. The system of claim 8 wherein the at least one processor is programmed to determine if a call waveform snippet can be divided into a plurality of sniplets.

13. The system of claim 8 wherein the at least one processor is programmed to process the call waveform to detect any stored call waveform snippets that cannot be divided into sniplets.

14. The system of claim 13 wherein the at least one processor is programmed to generate a report that identifies prompts identified in the call waveform, wherein the identified prompts comprise prompts represented by waveform snippets that were divided into waveform sniplets and prompts represented by waveform snippets that were not divided into waveform sniplets.

16. The non-transitory computer readable medium of claim 15 comprising instructions that, when executed, cause the at least one processor to perform determining if a threshold number of call sniplets were detected within a threshold period of time.

17. The non-transitory computer readable medium of claim 15 comprising instructions that, when executed, cause the at least one processor to perform determining if a plurality of the call sniplets were detected in a correct sequence.