11842388

Systems And Methods For Touchless In-Person Bank Customer Service

PublishedDecember 12, 2023
Assigneenot available in USPTO data we have
Technical Abstract

Patent Claims
4 claims

Legal claims defining the scope of protection, as filed with the USPTO.

10

10. The mobile computing device of claim 8, wherein the check-in prompt includes options associated with one or more of: withdrawing cash from the bank, making a deposit to the bank, and opening a new bank account.

17

17. The mobile computing device of claim 14, wherein the customer transaction history database includes a history of all previous banking transactions taken by the bank customer with regards to the bank, and includes associated information for each banking transaction that includes dates, amounts, the nature of the transaction, and whether the transaction was completed successfully.

18

18. The mobile computing device of claim 14, wherein the preferred banking transaction is a pending transaction that requires an in-person action to be completed at the bank by at least one of the bank customer and the bank.

19

19. The mobile computing device of claim 14, wherein identifying the preferred banking transaction is achieved using one or more of: pre-programmed analytical models, machine learning based on feedback from customers on previously identified preferred banking transaction, and artificial intelligence.

Patent Metadata

Filing Date

Unknown

Publication Date

December 12, 2023

Inventors

Bryan J. Osterkamp
Will Kerns Maney JR.
Andre Rene Buentello
Mark Paxman Warnick
Jose L. Romero JR.
Oscar Roberto Tijerina
Sean Carl Mitchem
Timothy Blair Chalmers
Ruthie D. Lyle
Mitzi Ruiz

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Cite as: Patentable. “Systems And Methods For Touchless In-Person Bank Customer Service” (11842388). https://patentable.app/patents/11842388

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