11978442

Identification and Classification of Talk-Over Segments During Voice Communications Using Machine Learning Models

PublishedMay 7, 2024
Assigneenot available in USPTO data we have
Technical Abstract

Patent Claims
7 claims

Legal claims defining the scope of protection, as filed with the USPTO.

4

4. The voice analysis system of claim 1, wherein the first audio signal comprises a stereo voice conversation input between the at least two users from at least two devices.

5

5. The voice analysis system of claim 1, wherein the ML model is trained using one of a linear regression algorithm, a random forest algorithm, a gradient boosting algorithm, or a binary classification ML algorithm, and wherein the ML model is configured to be executed in a real-time production computing environment associated with the incoming voice call or in an offline computing environment that provides analytics for agent review for an agent for the at least two users.

8

8. The voice analysis system of claim 1, wherein the speech segment parameters are associated with at least one of a voice activity detector (VAD) or a speech activity detector (SAD) configured to detect a presence or an absence of speech in the first speech.

12

12. The method of claim 9, wherein the first audio signal comprises a stereo voice conversation input between the at least two users from at least two devices.

13

13. The method of claim 9, wherein the ML model is trained using one of a linear regression algorithm, a random forest algorithm, a gradient boosting algorithm, or a binary classification ML algorithm, and wherein the ML model is configured to be executed in a real-time production computing environment associated with the incoming voice call or in an offline computing environment that provides analytics for agent review for an agent for the at least two users.

16

16. The method of claim 9, wherein the speech segment parameters are associated with at least one of a voice activity detector (VAD) or a speech activity detector (SAD) configured to detect a presence or an absence of speech in the first speech.

20

20. The non-transitory computer-readable medium of claim 17, wherein the first audio signal comprises a stereo voice conversation input between the at least two users from at least two devices.

Patent Metadata

Filing Date

Unknown

Publication Date

May 7, 2024

Inventors

Gennadi LEMBERSKY
Neta ROSENFELD

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Cite as: Patentable. “IDENTIFICATION AND CLASSIFICATION OF TALK-OVER SEGMENTS DURING VOICE COMMUNICATIONS USING MACHINE LEARNING MODELS” (11978442). https://patentable.app/patents/11978442

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