Artificial Intelligence (AI)-based Engine for Processing Service Requests

2. The computing platform of claim 1, wherein the message comprises one or more selected portions of the output data set.

3. The computing platform of claim 1, wherein the service request corresponds to an issue associated with an online service, and wherein the causing execution of the code comprises causing restarting the online service.

5. The computing platform of claim 1, wherein the computer-readable instructions, when executed by the processor, cause the computing platform to determine to perform NLP based on an applying a classification algorithm to the service request.

6. The computing platform of claim 5, wherein the classification algorithm comprises an XGBoost classifier.

10. The method of claim 9, wherein the messages comprises one or more selected portions of the output data set.

11. The method of claim 9, wherein the service request corresponds to an issue associated with an online service, and wherein the execution of the code causes restarting the online service.

13. The method of claim 9, further comprising determining to perform NLP based on an applying a classification algorithm to the service request.

14. The method of claim 13, wherein the classification algorithm comprises an XGBoost classifier.

18. The one or more non-transitory computer-readable media of claim 17, wherein the messages comprises one or more selected portions of the output data set.