Information Technology Network

1. A computer network system, for collecting (at a client-node) network and computer information (temporally adjacent to a user-perceived computing performance anomaly) from connectivity resource nodes at a time determined by user action, comprising: a) client computer network-node means for networking with a plurality of network connectivity resource nodes; b) wherein said client computer network-node means comprises information collector computer processor means for collecting network and computer information temporally adjacent to at least one user-perceived computing performance anomaly occurring on said client computer network-node means, comprising i) anomaly user-indicator means for accepting indication, by a user action, of an advent of the at least one user-perceived computing performance anomaly; ii) wherein anomaly user-indicator means accepts the indication temporally adjacent to the advent of the at least one user perceived computing performance anomaly; and iii) time marker computer processor means for marking a time (t) of the user action indicating the at least one user-perceived computer performance anomaly, iv) client-computer operations-state information collector computer processor means for collecting client-computer operations-state information temporally adjacent such time (t), v) network connectivity path map computer processor means for mapping network connectivity resource nodes along network connectivity paths actively in use by said client computer network-node means temporally adjacent such time (t), vi) network connectivity node-state information requestor computer processor means for requesting network connectivity node-state information, from such network connectivity resource nodes along such network connectivity paths, temporally adjacent such time (t), vii) information gatherer computer processor means for gathering such client-computer operations-state information, such network connectivity paths, and such network connectivity node-state information, and viii) information computer storer means for storing such gathered such client-computer operations-state information, such network connectivity paths, and such network connectivity node-state information; and c) wherein such network and computer information comprises such client-computer operations-state information, such network connectivity paths, and such network connectivity node-state information; and d) wherein said user computer network-node means collects network and computer information temporally adjacent to the at least one user-perceived computing performance anomaly indicated at such time (t).

2. The computer network system according to claim 1 , wherein said information computer storer means comprises queryable storer means for storing such network and computer information in at least one queryable configuration.

3. The computer network system according to claim 1 , wherein said anomaly user-indicator means further comprises initiator means for initiating, by user-action, collection of network and computer information temporally adjacent such time (t).

4. The computer network system according to claim 3 wherein said initiator means comprises at least one user-selectable display icon structured and arranged to be selected by at least one user at such time (t).

5. The computer network system according to claim 1 wherein said client-computer operations-state information collector computer processor means comprises at least one configuration, configurable by at least one network administrator, to collect such client-computer operations-state information specified by such configuration.

6. A method, for collecting (at a client computer network node) network and computer information (temporally adjacent to at least one user-perceived computer performance anomaly) from one or more network connectivity resource nodes at a time determined by user action, comprising the steps of: a) accepting indication, from a user action, of an advent of at least one user-perceived computing performance anomaly; b) wherein the step of accepting indication occurs temporally adjacent to the advent of the at least one user perceived computing performance anomaly; and c) marking, by at least one time marker computer processor, at least one time (t) of user action indicating the at least one user-perceived computer performance anomaly; d) collecting, by at least one client-computer operations-state information collector computer processor, client-computer operations-state information temporally adjacent such time (t); e) mapping, by at least one network connectivity path map computer processor, such one or more network connectivity resource nodes along network connectivity paths actively in use by such at least one client computer network-node and temporally adjacent such time (t); f) requesting, by at least one network connectivity node-state information requestor computer processor, network connectivity node-state information from such one or more network connectivity resource nodes along such network connectivity paths actively in use by such at least one client computer network-node and temporally adjacent time (t); g) gathering, by at least one information gather computer processor, such client-computer operations-state information, such network connectivity paths, and such network connectivity node-state information; h) storing, in at least one information computer storer, such gathered such client-computer operations-state information, such network connectivity paths, and such network connectivity node-state information; i) wherein such network and computer information comprises such client-computer operations-state information, such network connectivity paths, and such network connectivity node-state information; and j) wherein network and computer information temporally adjacent to the user-perceived computing performance anomaly indicated at such time (t) is collected.

7. The method according to claim 6 , wherein such at least one information computer storer stores such network and computer information is into at least one queryable configuration.

8. The method according to claim 6 , further comprising the step of accepting, by at least one user command acceptor computer processor installed on such at least one client computer network-node, at least one command provided by such user indicating perception of such at least one computer performance anomaly.

9. The method according to claim 8 , further comprising the step of executing, by at least one executor computer processor, collection of such network and computer information temporally adjacent such time (t).

10. The method according to claim 9 , wherein the step of executing requires no further interaction with such user to collect such network and computer information.

11. The method of claim 6 further comprising the step of storing, by at least one information storing computer processor, such collected network and computer information locally on such at least one client computer network-node.

12. The method of claim 11 wherein such at least one information storing computer processor stores such collected network and computer information locally of such at least one client computer network-node in at least one event log database.

13. The method of claim 6 , wherein said marking step further comprises marking, by such at least one time marker computer processor, such client-computer operations-state information with the actual time of collection.

14. The method of claim 6 , wherein said marking step further comprises marking, by such at least one time marker computer processor, such network connectivity paths, and such network connectivity node-state information with the actual time of collection.

15. A computer network system, for collecting (at a client-node) network and computer information (temporally adjacent to at least one user-perceived computing performance anomaly) from connectivity resource nodes at a time determined by user action, comprising: a) at least one client computer network-node structured and arranged to network with one or more network connectivity resource nodes; b) wherein said at least one client computer network-node comprises at least one information collector computer processor structured and arranged to collect network and computer information temporally adjacent to at least one user-perceived computing performance anomaly, occurring on said client computer network-node comprising i) at least one anomaly user-indicator structured and arranged to accept indication, by a user action, of an advent of the at least one user-perceived computing performance anomaly; ii) wherein said at least one anomaly user-indicator accepts the indication temporally adjacent to the advent of the at least one user perceived computing performance anomaly; and iii) at least one time marker computer processor structured and arranged to mark a time (t) of the user action indicating the at least one user-perceived computer performance anomaly, iv) at least one client-computer operations-state information collector computer processor structured and arranged to collect client-computer operations-state information temporally adjacent such time (t), v) at least one network connectivity path map computer processor structured and arranged to map such one or more network connectivity resource nodes along network connectivity paths actively in use by said at least one client computer network-node and temporally adjacent such time (t), vi) at least one network connectivity node-state information requestor computer processor structured and arranged to request network connectivity node-state information, from such one or more network connectivity resource nodes along such network connectivity paths, temporally adjacent such time (t), vii) at least one information gatherer computer processor structured and arranged to gather such client-computer operations-state information, such network connectivity paths, and such network connectivity node-state information, and viii) at least one information computer storer structured and arranged to store such gathered such client-computer operations-state information, such network connectivity paths, and such network connectivity node-state information; c) wherein such network and computer information comprises such client-computer operations-state information, such network connectivity paths, and such network connectivity node-state information; and d) wherein said at least one client computer network-node collects network and computer information temporally adjacent to the at least one user-perceived computing performance anomaly indicated at such time (t).

16. The computer network system according to claim 15 , wherein said information computer storer comprises at least one queryable storer structured and arranged to store such network and computer information in at least one queryable configuration.

17. The computer network system according to claim 15 wherein said at least one anomaly user-indicator further comprising at least one user interface initiator structured and arranged to initiate, by user action, collection of network and computer information temporally adjacent such time (t).

18. The computer network system according to claim 17 wherein said at least one user interface comprises at least one user-selectable display icon structured and arranged to be selected by such at least one user at such time (t) to activate collection of network and computer information temporally adjacent to such at least one user-perceived computing performance anomaly.

19. The computer network system according to claim 15 wherein said at least one information collector computer processor comprises at least one configuration, configurable by at least one network administrator, to collect such client-computer operations-state information specified by such configuration.

20. The computer network system according to claim 15 wherein said at least one information computer storer stores such collected network and computer information locally on said at least one client computer network-node.

21. The computer network system according to claim 20 wherein said at least one information computer storer stores such collected network and computer information locally on said at least one client computer network-node in at least one event log database.