Triggering a Request for an Authentication

1. A method of determining when to request multifactor authentication, the method comprising: generating one or more session profiles using communication session metrics for previous communication sessions between a user, a client device or both, and a service provider; setting one or more thresholds representing an acceptable deviation from the one or more session profiles; receiving a request from the client device to perform an action within the service provider; determining whether a session metric for an active communication session exceeds the one or more thresholds; requesting a multifactor authentication for the user prior to responding to the request to perform the action if the session metric exceeds the one or more thresholds; and wherein the communication session metrics for the previous communication sessions include session performance characteristics that include rendering speeds for the client device.

2. The method of claim 1 , wherein the communication session metrics for the previous communication sessions include one or more of the following: environmental metrics associated with the previous sessions, clickstream data associated with the previous sessions.

3. The method of claim 1 , wherein the communication session metrics include purchase history.

4. The method of claim 1 , further including causing one or more measurement devices to be transported to a location of the client device in order to capture the session metric.

5. A computer-readable storage medium including instructions that upon execution cause a computer system to: generate one or more thresholds for a client communication session with a service provider, the one or more thresholds being based on historical communication session metrics; receive a request for a client action in a current authenticated communication session with the service provider; receive a metric associated with the current authenticated communication session, wherein the metric is associated with rendering speeds for previous client communication sessions; and determine if the metric exceeds the one or more thresholds, and, if so, request an authentication prior to responding to the request.

6. The computer-readable storage medium according to claim 5 , wherein the instructions, upon execution, further cause the computer system to: generate a profile based on the historical communication session metrics; wherein generating the one or more thresholds includes determining a deviation from an average of the profile.

7. The computer-readable storage medium according to claim 5 , wherein the request of the authentication includes requesting the user to provide information regarding a wireless access point near a location of a user making the request.

8. The computer-readable storage medium according to claim 7 , wherein the instructions, upon execution, further cause the computer system to: cause a mobile wireless access point to be transported to a user's location so that the user can access the wireless access point.

9. The computer-readable storage medium according to claim 8 , wherein the transport of the mobile wireless access point includes using a ground vehicle or an unmanned aerial vehicle.

10. The computer-readable storage medium according to claim 5 , wherein the instructions, upon execution, further cause the computer system to: only perform the determination if the action is a candidate action for the authentication.

11. The computer-readable storage medium according to claim 5 , wherein the instructions, upon execution, further cause the computer system to: wherein the action is a request to access secure information associated with a user account with the service provider.

12. The computer-readable storage medium according to claim 5 , wherein the metric includes an environmental metric associated with the communication session.

13. The computer-readable storage medium according to claim 12 , wherein the environmental metric includes an ambient noise level associated with the communication session.

14. The computer-readable storage medium according to claim 5 , wherein the metric includes behavioral information associated with a user making the request.

15. The computer-readable storage medium according to claim 5 , wherein the metric includes session performance characteristics for the previous sessions.

16. The computer-readable storage medium according to claim 15 , wherein the session performance characteristics include rendering times on a client device from which the action is received.

17. The computer-readable storage medium according to claim 5 , wherein the instructions, upon execution, further cause the computer system to: receive a user authentication prior to receiving the action.

18. A system for requesting authentication, comprising: a monitoring service for capturing metrics between a client device and a service provider, wherein the captured metrics include session performance characteristics associated with rendering speeds for the client device; a profiling service coupled to the monitoring service for generating a user profile based on the captured metrics, the profiling service setting one or more thresholds of an acceptable deviation from the captured metrics; and an authentication service coupled to the profiling service, the authentication service for requesting additional authentication in response to the profiling service detecting a deviation in the captured metrics from typical metrics.

19. The system of claim 18 , wherein the captured metrics include one or more of the following: environmental metrics associated with an environment of the client device or behavioral metrics associated with behavior patterns of the client device.