Monitoring System and Monitoring Method

1. A monitoring system comprising: a network interface for connecting with computers; an input interface for receiving a start time and an end time of a designated period; positional information for indicating positions to display failures which occur in the computers on a screen image; and event information for indicating failures which occur in the computers, times at which the failures have occurred, and statuses of troubleshooting of the failures, wherein the monitoring system is configured to create a screen image indicating failures which occurred by the end time and have not been removed at a current time based on the positional information and the event information, wherein the monitoring system is configured to output image data for the created screen image wherein the monitoring system is configured to calculate urgency levels for troubleshooting of the failures which occurred from the start time until the end time and have not been removed at the current time based on the event information indicating the failures, wherein the monitoring system is configured to create a screen image indicating the failures in appearances differing depending on the calculated urgency levels, wherein, in a case where a same failure occurred a plurality of times in a past, the monitoring system is configured to calculate an average time of times required to remove the failure and days elapsed from the latest date the failure was removed until the current time based on the event information, wherein the monitoring system is configured to calculate a value by subtracting the calculated average time from a time from occurrence of the failure which has not been removed until the current time as an excess time based on the event information indicating failures which occurred from the start time and the end time and have not been removed at the current time, and wherein the monitoring system is configured to calculate each of the urgency levels based on the calculated excess time and the calculated elapsed days.

2. The monitoring system according to claim 1 , wherein the designated period includes a plurality of indication times, wherein the monitoring system is configured to create a plurality of screen images as of the plurality of indication times by creating the plurality of screen images each indicating failures which occurred by one of the plurality of indication times and have not been removed at the current time based on the positional information and the event information, and wherein the monitoring system is configured to output image data for successively displaying the plurality of created screen images in chronological order of the plurality of indication times.

3. The monitoring system according to claim 2 , further comprising pause time information for indicating times of keeping displaying a single screen image as of a time of occurrence of a failure, wherein the monitoring system is configured to determine the times of keeping displaying a single screen image for the plurality of screen images based on the failures in the plurality of screen images and the pause time information, and wherein the monitoring system is configured to output image data for successively displaying the plurality of created screen images in chronological order of the plurality of indication times in accordance with the determined times.

4. The monitoring system according to claim 1 , wherein the designated period includes a plurality of indication times, and wherein the monitoring system is configured to calculate the urgency levels as of each of the plurality of indication times based on the event information indicating failures which occurred from the start time until the one of the plurality of indication times and have not been removed at the current time, wherein the monitoring system is configured to create a plurality of screen images each indicating the failures in appearances differing depending on the calculated urgency levels based on the urgency levels calculated for each of the plurality of indication times, and wherein the monitoring system is configured to output image data for successively displaying the plurality of created screen images in chronological order of the plurality of indication times.

5. The monitoring system according to claim 1 , wherein the input interface receives a first start time and a first end time of a first designated period and subsequently receives a second start time and a second end time of a second designated period, wherein the monitoring system is configured to calculate first urgency levels based on the event information indicating failures which occurred from the first start time to the first end time and have not been removed at the current time, wherein the monitoring system is configured to calculate second urgency levels based on the event information indicating failures which occurred from the second start time to the second end time and have not been removed at the current time, and wherein the monitoring apparatus creates a screen image indicating differences between the calculated first urgency levels and the calculated second urgency levels.

6. The monitoring system according to claim 1 , wherein the monitoring system is configured to create the screen image indicating the failures by showing figures having sizes corresponding to the urgency levels in association with the failures appearing in the screen image, and wherein, in a case where a calculated urgency level is higher, the monitoring system is configured to create a screen image highlighting the calculated urgency level by showing the size of the figure larger.

7. A monitoring system comprising: a network interface for connecting with computers; an input interface for receiving a start time and an end time of a designated period; positional information for indicating positions to display failures which occur in the computers on a screen image; and event information for indicating failures which occur in the computers, times at which the failures have occurred, and statuses of troubleshooting of the failures, wherein the monitoring system is configured to create a screen image indicating failures which occurred by the end time and have not been removed at a current time based on the positional information and the event information, and wherein the monitoring system is configured to output image data for the created screen image, wherein the monitoring system is configured to calculate urgency levels for troubleshooting of the failures which occurred from the start time until the end time and have not been removed at the current time based on the event information indicating the failures, wherein the monitoring system is configured to create a screen image indicating the failures in appearances differing depending on the calculated urgency levels wherein the monitoring system is configured to create the screen image indicating the failures by showing figures having sizes corresponding to the urgency levels in association with the failures appearing in the screen image, wherein, in a case where a calculated urgency level is higher, the monitoring system is configured to create a screen image highlighting the calculated urgency level by showing the size of the figure larger, wherein the figures are circles, wherein the monitoring system holds a highest value and a lowest value for the urgency levels, wherein the monitoring system is configured to receive a largest value and a smallest value for diameters of the circles with the input interface, wherein the monitoring system is configured to define association relations between the diameters of the circles and the urgency levels based on the received largest value and smallest value for the diameters of the circles and the highest value and lowest value for the urgency levels, wherein the monitoring system is configured to determine the diameters of the circles based on the association relations and the calculated urgency levels, and wherein the monitoring system is configured to create a screen image highlighting the calculated urgency levels by creating the screen image showing circles having the determined diameters.

8. The monitoring system according to claim 7 , wherein the designated period includes a plurality of indication times, wherein the monitoring system is configured to create a plurality of screen images as of the plurality of indication times by creating the plurality of screen images each indicating failures which occurred by one of the plurality of indication times and have not been removed at the current time based on the positional information and the event information, and wherein the monitoring system is configured to output image data for successively displaying the plurality of created screen images in chronological order of the plurality of indication times.

9. The monitoring system according to claim 8 , further comprising pause time information for indicating times of keeping displaying a single screen image as of a time of occurrence of a failure, wherein the monitoring system is configured to determine the times of keeping displaying a single screen image for the plurality of screen images based on the failures in the plurality of screen images and the pause time information, and wherein the monitoring system is configured to output image data for successively displaying the plurality of created screen images in chronological order of the plurality of indication times in accordance with the determined times.

10. The monitoring system according to claim 7 , wherein the designated period includes a plurality of indication times, and wherein the monitoring system is configured to calculate the urgency levels as of each of the plurality of indication times based on the event information indicating failures which occurred from the start time until the one of the plurality of indication times and have not been removed at the current time, wherein the monitoring system is configured to create a plurality of screen images each indicating the failures in appearances differing depending on the calculated urgency levels based on the urgency levels calculated for each of the plurality of indication times, and wherein the monitoring system is configured to output image data for successively displaying the plurality of created screen images in chronological order of the plurality of indication times.

11. The monitoring system according to claim 7 , wherein the input interface receives a first start time and a first end time of a first designated period and subsequently receives a second start time and a second end time of a second designated period, wherein the monitoring system is configured to calculate first urgency levels based on the event information indicating failures which occurred from the first start time to the first end time and have not been removed at the current time, wherein the monitoring system is configured to calculate second urgency levels based on the event information indicating failures which occurred from the second start time to the second end time and have not been removed at the current time, and wherein the monitoring apparatus creates a screen image indicating differences between the calculated first urgency levels and the calculated second urgency levels.

12. A monitoring method performed by a monitoring system, the monitoring system having: a processor; a network interface for connecting with computers; an input interface for receiving a start time and an end time of a designated period; positional information for indicating positions to display failures which occur in the computers on a screen image; and event information for indicating failures which occur in the computers, times at which the failures have occurred, and statuses of troubleshooting of the failures, the monitoring method comprising: a step of creating, by the processor, a screen image indicating failures which occurred by the end time and have not been removed at a current time based on the positional information and the event information; a step of outputting, by the processor, image data for the created screen image; a step of calculating, by the processor, urgency levels for troubleshooting of the failures which occurred from the start time until the end time and have not been removed at the current time based on the event information indicating the failures; a step of creating, by the processor, a screen image indicating the failures in appearances differing depending on the calculated urgency levels; a step of calculating, by the processor, an average time of times required to remove a same failure and days elapsed from the latest date the failure was removed until the current time based on the event information in a case where the failure occurred a plurality of times in a past; a step of calculating, by the processor, a value by subtracting the calculated average time from a time from occurrence of the failure which has not been removed until the current time as an excess time based on the event information indicating failures which occurred from the start time and the end time and have not been removed at the current time; and a step of calculating, by the processor, each of the urgency levels based on the calculated excess time and the calculated elapsed days.

13. The monitoring method according to claim 12 , wherein the designated period includes a plurality of indication times, wherein the monitoring method comprises: a step of creating, by the processor, a plurality of screen images as of the plurality of indication times by creating the plurality of screen images each indicating failures which occurred by one of the plurality of indication times and have not been removed at the current time based on the positional information and the event information; and a step of outputting, by the processor, image data for successively displaying the plurality of created screen images in chronological order of the plurality of indication times.

14. The monitoring method according to claim 13 , wherein the monitoring system further includes pause time information for indicating times of keeping displaying a single screen image as of a time of occurrence of a failure, wherein the monitoring method comprises: a step of determining, by the processor, the times of keeping displaying a single screen image for the plurality of screen images based on the failures in the plurality of screen images and the pause time information; and a step of outputting, by the processor, image data for successively displaying the plurality of created screen images in chronological order of the plurality of indication times in accordance with the determined times.

15. The monitoring method according to claim 12 , wherein the designated period includes a plurality of indication times, and wherein the monitoring method comprises: a step of calculating, by the processor, the urgency levels as of each of the plurality of indication times based on the event information indicating failures which occurred from the start time until the one of the plurality of indication times and have not been removed at the current time; a step of creating, by the processor, a plurality of screen images each indicating the failures in appearances differing depending on the calculated urgency levels based on the urgency levels calculated for each of the plurality of indication times; and a step of outputting, by the processor, image data for successively displaying the plurality of created screen images in chronological order of the plurality of indication times.