An example customer assistance system and associated methods are described. The example customer assistance system includes a shopping cart, a customer assistance unit mounted on the shopping cart, and a location system disposed remotely from the shopping cart and the customer assistance unit. The customer assistance unit includes a light source oriented upwards relative to horizontal, and an actuator for actuating the light source into an illumination position. In the illumination position, the light source projects a light beam over the shopping cart. The locating system includes at least one image capturing device configured to scan a ceiling for the light beam and to determine a source location of the shopping cart based on a ceiling location of the light beam.
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August 15, 2017
October 15, 2019
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