Agencies issue multiple devices to personnel for maintaining distinct identities over the course of assigned investigations. To provide flexible capabilities to agencies, a phone is converted for use with multiple attached telephone numbers. Accordingly, a single phone may be used to manage multiple identities over the course of one or more investigations. Using a multiple attached number, a given device can place and receive calls over the network to and from contacts. In addition to providing multiple attached numbers, calls using the multiple attached numbers may be monitored live and recorded to establish evidence.
Legal claims defining the scope of protection, as filed with the USPTO.
1. A computer based method comprising: detecting communication of a message from a communications device to a virtual number; in response to detecting the communication of the message, comparing the virtual number to entries of a mapping table, the mapping table comprising a correspondence between an operator device and a plurality of contact devices, wherein the mapping table further comprises, for each respective contact device of the plurality of contact devices, a mapping of a respective virtual number of a plurality of virtual numbers to the respective contact device; determining whether the communications device is the operator device or a contact device of the plurality of contact devices based on the comparing; in response to determining that the communications device is a contact device of the plurality of contact devices, transmitting instructions for transmitting the message received from the contact device to the operator device from the respective virtual number that corresponds to the contact device based on the mapping table indicating that the respective virtual number corresponds to the contact device; and in response to determining that the communications device is the operator device, identifying, based on the mapping table, a respective contact device to which the message is to be directed, and transmitting instructions for transmitting the message to the respective contact device from the virtual number.
2. The method of claim 1 , further comprising: provisioning the virtual number with a virtual number provider; and configuring the virtual number with number information operable on a public switched telephony network, wherein the message comprises the number information configured for the virtual number, and wherein the message is transmitted on a short messaging service.
3. The method of claim 1 , wherein identifying the respective contact device to which the message is to be directed comprises analyzing a formatting of message content of the message, the formatting of the message content not indicating recipient device information of a telephonic device in an accepted format.
4. The method of claim 3 , wherein the recipient device information is a transmitting number of a telephonic device.
5. The method of claim 1 , wherein determining whether the communications device is the operator device or a contact device of the plurality of contact devices based on the comparing comprises analyzing a formatting of message content of the message, the formatting of the message content indicating recipient device information corresponding to the contact device in an accepted format.
6. The method of claim 5 , wherein the recipient device information comprises at least one of appended or prepended recipient device information in the message content.
7. The method of claim 6 , wherein the recipient device information is a transmitting number of the contact device.
8. The method of claim 1 , further comprising, further in response to determining that the communications device is a contact device of the plurality of contact devices, appending a transmitting number of the contact device to the message.
9. The method of claim 1 , further comprising, further in response to determining that the communications device is the operator device, parsing out recipient device information corresponding to the contact device from the message.
10. The method of claim 1 , wherein determining that the communications device is the operator device comprises comparing device information of the communications device extracted from the message with device information of the operator device stored in association with the virtual number in the mapping table, the communications device identified as the operator device based on a match between the device information of the communications device and the device information of the operator device.
11. A non-transitory computer readable medium comprising executable computer program instructions that when executed by a processor cause the processor to perform operations of: detecting communication of a message from a communications device to a virtual number; in response to detecting the communication of the message, comparing the virtual number to entries of a mapping table, the mapping table comprising a correspondence between an operator device and a plurality of contact devices, wherein the mapping table further comprises, for each respective contact device of the plurality of contact devices, a mapping of a respective virtual number of a plurality of virtual numbers to the respective contact device; determining whether the communications device is the operator device or a contact device of the plurality of contact devices based on the comparing; in response to determining that the communications device is a contact device of the plurality of contact devices, transmitting instructions for transmitting the message received from the contact device to the operator device from the respective virtual number that corresponds to the contact device based on the mapping table indicating that the respective virtual number corresponds to the contact device; and in response to determining that the communications device is the operator device, identifying, based on the mapping table, a respective contact device to which the message is to be directed, and transmitting instructions for transmitting the message to the respective contact device from the virtual number.
12. The non-transitory computer-readable medium of claim 11 , wherein the instructions, when executed by the processor, further cause the processor to perform operations of: provisioning the virtual number with a virtual number provider; and configuring the virtual number with number information operable on a public switched telephony network, wherein the message comprises the number information configured for the virtual number, and wherein the message is transmitted on a short messaging service.
13. The non-transitory computer-readable medium of claim 11 , wherein identifying the respective contact device to which the message is to be directed comprises analyzing a formatting of message content of the message, the formatting of the message content not indicating recipient device information of a telephonic device in an accepted format.
14. The non-transitory computer-readable medium of claim 13 , wherein the recipient device information is a transmitting number of a telephonic device.
15. The non-transitory computer-readable medium of claim 11 , wherein determining whether the communications device is the operator device or a contact device of the plurality of contact devices based on the comparing comprises analyzing a formatting of message content of the message, the formatting of the message content indicating recipient device information corresponding to the contact device in an accepted format.
16. The non-transitory computer-readable medium of claim 15 , wherein the recipient device information comprises at least one of appended or prepended recipient device information in the message content.
17. The non-transitory computer-readable medium of claim 16 , wherein the recipient device information is a transmitting number of the contact device.
18. The non-transitory computer-readable medium of claim 11 , wherein the instructions, when executed by the processor, further cause the processor to perform operations of, further in response to determining that the communications device is a contact device of the plurality of contact devices, appending a transmitting number of the contact device to the message.
19. The non-transitory computer-readable medium of claim 11 , wherein the instructions, when executed by the processor, further cause the processor to perform operations of, further in response to determining that the communications device is the operator device, parsing out recipient device information corresponding to the contact device from the message.
20. The non-transitory computer-readable medium of claim 11 , wherein determining that the communications device is the operator device comprises comparing device information of the communications device extracted from the message with device information of the operator device stored in association with the virtual number in the mapping table, the communications device identified as the operator device based on a match between the device information of the communications device and the device information of the operator device.
Cooperative Patent Classification codes for this invention. Click any code to explore related patents in that topic.
January 15, 2019
January 28, 2020
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