A system can be operable to receive an automated call from a communications device, determine whether preferences associated with a called party identity), is applicable to the automated call, and determine whether a condition that precludes acceptance of the automated call is present. The determination of whether the condition is present can be based on information received from a sensory device coupled to the user device. In response to the condition being determined to be present, the automated call can be denied.
Legal claims defining the scope of protection, as filed with the USPTO.
1. A method, comprising: approving, by network equipment comprising a processor, a call for connection to a user equipment, wherein the call has been identified as a robotic call directed to the user equipment; determining, by the network equipment, that user preference data stored in and accessible via a network data store is applicable to the robotic call, wherein the user preference data is representative of a preference associated with a user identity; determining, by the network equipment, that an execution of a defined user application, associated with the user identity, is occurring via the user equipment; in response to the determining that the execution of the defined user application is occurring and based on the user preference data, and information received from a sensory device coupled to the user equipment, determining, by the network equipment, that a condition exists that precludes acceptance of the robotic call; and in response to the condition being determined to exist, denying, by the network equipment, the robotic call.
2. The method of claim 1 , wherein the information received from the sensory device comprises a heart rate associated with the user identity.
3. The method of claim 1 , wherein the information received from the sensory device indicates that a user associated with the user identity is engaged in a physical activity comprising a sport activity.
4. The method of claim 1 , wherein the information from the sensory device indicates that a user associated with the user identity is engaged in a physical activity comprising an exercise activity.
5. The method of claim 1 , wherein the information from the sensory device comprises location data, and wherein the location data correlates to a location of the user equipment.
6. The method of claim 1 , wherein the user preference data comprises an indication to deny the robotic call based on the location data.
7. The method of claim 1 , wherein the denying the robotic call comprises blocking the robotic call.
8. The method of claim 1 , wherein the denying the robotic call comprises directing that a message related to the robotic call be stored for future access.
9. Network equipment, comprising: a processor; and a memory that stores executable instructions that, when executed by the processor, facilitate performance of operations, comprising: approving a call, wherein the call was identified as a robotic call, for connection to a user equipment; determining that a condition is present that precludes acceptance of the robotic call by the user equipment, wherein the determining comprises: determining that user preference data stored on a network data store, the user preference data being representative of a preference associated with a user identity, is applicable to the robotic call, determining that an execution of a defined user application is being facilitated in association with the user identity via the user equipment, and in response to the user preference data being determined to be applicable to the robotic call, and in further response to the determining that the execution of the defined user application is being facilitated, determining, based on the user preference data, that the condition is present; and in response to the condition being determined to be present, denying the robotic call.
10. The network equipment of claim 9 , wherein the user preference data comprises an indication to deny the robotic call based on information received from a sensory device coupled to the user device.
11. The network equipment of claim 10 , wherein the sensory device is operable to determine sleep statistics based on biometric measurements associated with the user identity made by the sensory device.
12. The network equipment of claim 10 , wherein the sensory device is operable to determine a heart rate of a user associated with the user identity based on heart beat measurements associated with the user identity made by the sensory device.
13. The network equipment of claim 9 , wherein the user preference data comprises an indication to deny the robotic call based on location data being determined to correlate to a location of the user device.
14. The network equipment of claim 9 , wherein the user preference data comprises an indication to deny the robotic call based on a calendar entry associated with the user identity.
15. The network equipment of claim 14 , wherein the determining that the condition is present further comprises determining whether the calendar entry comprises a keyword that indicates the condition.
16. A non-transitory machine-readable medium, comprising executable instructions that, when executed by a processor of network equipment, facilitate performance of operations, comprising: identifying a call from a communication device to a user equipment as a robotic call; approving the robotic call for connection to the user equipment; determining that user preference data representative of a preference associated with a user identity and stored on a network data store, is applicable to the robotic call; determining that user input, associated with the user identity and received via the user equipment, has facilitated execution of a defined user application; and in response to the user preference data being determined to be applicable to the robotic call, and in response to the determining that the user input has facilitated the execution of the defined user application, determining, by the network device, that a condition is present that precludes acceptance of the robotic call.
17. The non-transitory machine-readable medium of claim 16 , wherein the operations further comprise, in response to the condition being determined not to be present, enabling the acceptance of the robotic call.
18. The non-transitory machine-readable medium of claim 16 , wherein the operations further comprise, in response to the condition being determined to be present, denying the robotic call.
19. The non-transitory machine-readable medium of claim 18 , wherein denying the robotic call comprises blocking the robotic call.
20. The non-transitory machine-readable medium of claim 18 , wherein denying the robotic call comprises directing that a message related to the robotic call be stored for future access.
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January 2, 2019
October 27, 2020
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