The present invention provides a transaction history-based unmanned chatting service, and an operation method of an electronic device comprises the steps of: displaying at least one payment history; displaying a post-payment service list with respect to a payment history, which is selected by a user input, among at least one of payment histories; and connecting an unmanned chatting service corresponding to the post-payment service, which is selected by the user, in the service list.
Legal claims defining the scope of protection, as filed with the USPTO.
1. An operating method of an electronic device, comprising: displaying at least one payment history; identifying a payment history among the at least one payment history based on a first user input; displaying at least one post-payment service corresponding to the identified payment history; identifying a post-payment service among the at least one post-payment service based on a second user input; identifying a first server corresponding to the identified post payment service, wherein the first server provides a first unmanned chatting service to the electronic device; establishing a first communication link based on transmitting a first connection request message to the first server; displaying a first user interface for communicating with the first server, wherein the first user interface includes at least one of message by the first unmanned chatting service; identifying a second server by analyzing a text among the at least one of messages displayed via the first user interface, wherein the text is related to a second unmanned chatting service provided from the second server; establishing a second communication link based on transmitting a second connection request message to the second server; and displaying a second user interface which enables the electronic device to communicate with the second server.
2. The method of claim 1 , wherein establishing the first communication link further comprises: transmitting a predefined message, according to the identified post-payment service.
3. The method of claim 2 , wherein the predefined message is generated according to a predefined format, based on information extracted from the identified payment history in response to the identified post-payment service.
4. The method of claim 2 , wherein the predefined message comprises at least one information of a payment date, a payment number, a payment method, a payment amount, a repurchase amount, a product size, and a product color in response to the identified post-payment service.
5. The method of claim 1 , wherein the at least one post-payment service is determined based on information on a seller of the identified payment history.
6. The method of claim 1 , wherein the at least one post-payment service comprises at least one of refund, exchange, compensation, repurchase, talk, customer satisfaction survey, order confirmation, and shipping confirmation.
7. The method of claim 1 , wherein the at least one payment history and the at least one post-payment service are displayed in an execution window of a payment application or a messenger application.
8. The method of claim 1 , wherein the identifying the first server corresponding to the identified post payment service comprises determining an unmanned chatting service to be connected based on the identified post-payment service.
9. The method of claim 1 , wherein the identified payment history and the at least one post-payment service are displayed if selecting a notification or a short message service (SMS) received after payment.
10. An electronic device comprising: a communication module; a display; and a processor operably connected to the display and the communication module, wherein the processor is configured to: display, through the display, at least one payment history; identify a payment history among the at least one payment history based on a first user input received through the display; display, through the display, at least one post-payment service corresponding to the identified payment history; identify a post-payment service among the at least one post-payment service based on a second user input received through the display; and identify a first server corresponding to the identified post payment service, wherein the first server provides a first unmanned chatting service to the electronic device; establish, by the communication module, a first communication link based on transmitting a first connection request message to the first server; display, through the display a first user interface for communicating with the first server, wherein the first user interface includes at least one of message by the first unmanned chatting service; identify a second server by analyzing a text among the at least one of messages displayed via the first user interface, wherein the text is related to a second unmanned chatting service provided from the second server; establish, by the communication module, a second communication link based on transmitting a second connection request message to the second server; and display, through the display, a second user interface which enables the electronic device to communicate with the second server.
11. The electronic device of claim 10 , wherein the processor is further configured to: transmit a predefined message, according to the identified post-payment service.
12. The electronic device of claim 11 , wherein the processor is further configured to: generate the predefined message according to a predefined format, based on information extracted from the identified payment history in response to the identified post-payment service.
13. The electronic device of claim 11 , wherein the predefined message comprises at least one information of a payment date, a payment number, a payment method, a payment amount, a repurchase amount, a product size, and a product color in response to the identified post-payment service.
14. The electronic device of claim 10 , wherein the processor is further configured to determine the at least one post-payment service based on information on a seller of the identified payment history.
15. The electronic device of claim 10 , wherein the at least one post-payment service comprises at least one of refund, exchange, compensation, repurchase, talk, customer satisfaction survey, order confirmation, and shipping confirmation.
16. The electronic device of claim 10 , wherein the at least one payment history and the at least one post-payment service are displayed in an execution window of a payment application or a messenger application.
17. The electronic device of claim 10 , wherein the at least one payment history and the at least one post-payment service are displayed if selecting a notification or a short message service (SMS) received after payment.
18. The electronic device of claim 10 , wherein the processor is further configured to determine an unmanned chatting service to be connected based on the identified post-payment service.
Cooperative Patent Classification codes for this invention. Click any code to explore related patents in that topic.
September 28, 2017
July 19, 2022
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