A system, method, and non-transitory computer-readable medium provide a platform for shoppers to remotely search for products in physical stores and to communicate with store sales people. Shoppers and stores perform an onboarding process in which they enter personal, business and payment information, respectively, to enable use of the system. The platform allows shoppers to search for a particular product via a device application on a mobile communication device of the shopper by inputting a selected amount of search criteria such as a segment, a category, a sub category and associated brand, size, color and price range. Further, the platform allows shoppers to efficiently inquire about particular products and to purchase products in a single chat session with a store sales person remotely.
Legal claims defining the scope of protection, as filed with the USPTO.
3. The method according to claim 1, wherein the selected physical store information includes a list of physical stores that have the product of interest available for purchase.
7. The method according to claim 6, wherein the predetermined preferences of the product attributes of the shopper include at least one of a product segment, a gender, a product category, a product sub category, a location of the physical store, a brand of the product of interest, a color of the product of interest.
8. The method according to claim 1, wherein the pictures are received via the real time digital communication session.
9. The method according to claim 1, wherein the talk-to-store button is displayed adjacent to the selected product information, and in response to selection of the product of interest.
10. The method according to claim 1, wherein the real time digital communication session is opened within the computer application of the mobile communication device.
12. The non-transitory computer-readable medium according to claim 11, wherein the talk-to-store button is displayed adjacent to the selected product information, and in response to selection of the product of interest.
13. The non-transitory computer-readable medium according to claim 11, wherein the real time digital communication session is opened within the computer application of the mobile communication device.
15. The system according to claim 14, wherein the talk-to-store button is displayed adjacent to the selected product information, and in response to selection of the product of interest.
16. The system according to claim 14, wherein the real time digital communication session is opened within the computer application of the mobile communication device.
Cooperative Patent Classification codes for this invention. Click any code to explore related patents in that topic.
December 18, 2020
September 13, 2022
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