A golf communications system utilizes an interactive voice response system to facilitate user-selected omnichannel communications options among a community of golfers. The communications options include booking tee times, allocation of payments among a group of golfers, virtual pro shop communications, and e-commerce subscriptions. The various channels may include email, text, VoIP communications, Internet chatrooms, and/or Internet messaging services. The system fully automates reception of input from one or more golfers for purposes of booking tee times, distributing communications among a plurality of golfers, and making transactions.
Legal claims defining the scope of protection, as filed with the USPTO.
2. The method of claim 1, further comprising receiving at the central server via the Internet a user ID from the golfer communications device.
3. The method of claim 1, wherein the user-selected omnichannel communications option comprises one or more selected from the group consisting of Voice-Over-Internet Protocol, text messaging, an Internet messenger service, and email.
5. The method of claim 1, further comprising using the central server to facilitate payment for the reserved tee time.
6. The method of claim 5, wherein the reserved tee time is for a group of golfers and wherein said method further comprises using the central server to facilitate allocation of payments among the group of golfers for the reserved tee time.
7. The method of claim 1, further comprising using the central server to communicate with the golf course server to facilitate a user interaction with a virtual pro shop via the golfer communications device.
8. The method of claim 1, further comprising using a user-activated chat code module operatively associated with the central server to facilitate communication of information between at least the golf course server and at least one user of the golfer communications device.
9. The method of claim 1, further comprising periodically synchronizing a golf course database operatively associated with the golf course server with a master database operatively associated with the central server.
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February 19, 2020
February 7, 2023
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