An approach is provided for retrieving physical mail items using Augmented Reality (A/R) technology. According to the approach, mail items are stored in a designated area of a mail item facility and users are notified that the mail items are available for pickup. The users are guided to the locations of their respective mail items in the mail item facility via A/R technology. This includes superimposing visual cues on a live image displayed on a mobile computing device to direct the users to locations of their mail items. Embodiments include dynamically updating the visual cues based upon the location and orientation of the mobile computing device, providing “out of view” assistance, and displaying information about mail items.
Legal claims defining the scope of protection, as filed with the USPTO.
2. The mobile computing device as recited in claim 1, wherein the application executing on the mobile computing device is further configured to dynamically update the one or more visual cues superimposed on the image of the physical mail item pickup area by changing one or more attributes of the one or more visual cues to change the visual appearance of the one or more visual cues.
3. The mobile computing device as recited in claim 1, wherein the application executing on the mobile computing device is further configured to dynamically update the one or more visual cues superimposed on the image of the physical mail item pickup area in response to a change of an orientation or a position of the mobile computing device.
7. The mobile computing device as recited in claim 1, wherein the one or more visual cues superimposed on the image of the physical mail item pickup area include one or more of one or more objects, one or more symbols, one or more shapes, one or more shaded areas, or text.
8. The mobile computing device as recited in claim 1, wherein the image of the physical mail item pickup area is a video image.
10. The computer-implemented method as recited in claim 9, further comprising the application executing on the mobile computing device dynamically updating the one or more visual cues superimposed on the image of the physical mail item pickup area by changing one or more attributes of the one or more visual cues to change the visual appearance of the one or more visual cues.
11. The computer-implemented method as recited in claim 9, further comprising the application executing on the mobile computing device dynamically updating the one or more visual cues superimposed on the image of the physical mail item pickup area in response to a change of an orientation or a position of the mobile computing device.
15. The computer-implemented method as recited in claim 9, wherein the one or more visual cues superimposed on the image of the physical mail item pickup area include one or more of one or more objects, one or more symbols, one or more shapes, one or more shaded areas, or text.
16. The computer-implemented method as recited in claim 9, wherein the image of the physical mail item pickup area is a video image.
18. The one or more non-transitory computer-readable media as recited in claim 17, wherein the processing of the instructions by the one or more processors further causes the application executing on the mobile computing device to dynamically update the one or more visual cues superimposed on the image of the physical mail item pickup area by changing one or more attributes of the one or more visual cues to change the visual appearance of the one or more visual cues.
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April 24, 2020
June 20, 2023
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