Firmware Inventory Service

The present disclosure relates to collecting and using firmware information for physical machines in a cloud computing environment. In particular, the present disclosure relates to using firmware collection agents within a physical machine to access the firmware information and transmit the firmware information for storage in a searchable data store.

Cloud service providers provision large numbers of physical computing equipment (“physical machines”) and allocate the physical machines to customers. While the cloud service providers often maintain inventory lists of the hardware allocated to a customer and may have knowledge of initial configurations of firmware and software installed on the physical machines, firmware can be updated by the customer, often without the cloud service provider's knowledge.

Accessing the current firmware versions for components on a physical machine is a manual, non-standardized process that is not scalable for large numbers of physical machines. These manual processes also do not provide access to the history of firmware versions on a given component.

The approaches described in this section are approaches that could be pursued, but not necessarily approaches that have been previously conceived or pursued. Therefore, unless otherwise indicated, it should not be assumed that any of the approaches described in this section qualify as prior art merely by virtue of their inclusion in this section.

1. GENERAL OVERVIEW 2. CLOUD COMPUTING TECHNOLOGY 3. COMPUTER SYSTEM 4. FIRMWARE INVENTORY SERVICE ARCHITECTURE 5. POPULATING AND USING A FIRMWARE INVENTORY SERVICE 6. EXAMPLE EMBODIMENT 7. MACHINE LEARNING 8. PRACTICAL APPLICATIONS, ADVANTAGES, AND IMPROVEMENTS 9. MISCELLANEOUS; EXTENSIONS In the following description, for the purposes of explanation, numerous specific details are set forth to provide a thorough understanding. One or more embodiments may be practiced without these specific details. Features described in one embodiment may be combined with features described in a different embodiment. In some examples, well-known structures and devices are described with reference to a block diagram form to avoid unnecessarily obscuring the present disclosure.

Cloud service providers may provide their customers a large number of physical computing resources, referred to as baremetal hosts or physical machines, within the cloud service provider's premises. Any given physical machine includes firmware that may affect the performance and/or security vulnerability of the physical machine.

One or more embodiments periodically collect information about firmware installed on a physical machine via a software agent executing on the physical machine. The firmware information can include a manufacturer, a version of the firmware, a time stamp of when the information was collected, and a customer associated with the physical machine. The information is collected periodically by a software agent executing on the physical device and transmitted to a firmware inventory service. The firmware inventory service adds the firmware information to the data store such that the history of firmware versions is preserved over the life of a component on a physical machine. The data store can be queried to identify specific physical machines having a version of firmware that may require an update for performance, compliance, or security reasons.

One or more embodiments described in this Specification and/or recited in the claims may not be included in this General Overview section.

Infrastructure as a Service (IaaS) is an application of cloud computing technology. IaaS can be configured to provide virtualized computing resources over a public network (e.g., the Internet). In an IaaS model, a cloud computing provider can host the infrastructure components (e.g., servers, storage devices, network nodes (e.g., hardware), deployment software, platform virtualization (e.g., a hypervisor layer), or the like). In some cases, an IaaS provider may also supply a variety of services to accompany those infrastructure components; example services include billing software, monitoring software, logging software, load balancing software, clustering software, etc. Thus, as these services may be policy-driven, IaaS users may be able to implement policies to drive load balancing to maintain application availability and performance.

In some instances, IaaS customers may access resources and services through a wide area network (WAN), such as the Internet, and can use the cloud provider's services to install the remaining elements of an application stack. For example, the user can log in to the IaaS platform to create virtual machines (VMs), install operating systems (OSs) on each VM, deploy middleware such as databases, create storage buckets for workloads and backups, and install enterprise software into that VM. Customers can then use the provider's services to perform various functions, including balancing network traffic, troubleshooting application issues, monitoring performance, and managing disaster recovery, etc.

In some cases, a cloud computing model will involve the participation of a cloud provider. The cloud provider may, but need not, be a third-party service that specializes in providing (e.g., offering, renting, selling) IaaS. An entity may also opt to deploy a private cloud, becoming its own provider of infrastructure services.

In some examples, IaaS deployment is the process of implementing a new application, or a new version of an application, onto a prepared application server or other similar device. IaaS deployment may also include the process of preparing the server (e.g., installing libraries, daemons, etc.). The deployment process is often managed by the cloud provider below the hypervisor layer (e.g., the servers, storage, network hardware, and virtualization). Thus, the customer may be responsible for handling (OS), middleware, and/or application deployment, such as on self-service virtual machines. The self-service virtual machines can be spun up on demand.

In some examples, IaaS provisioning may refer to acquiring computers or virtual hosts for use, even installing needed libraries or services on them. In most cases, deployment does not include provisioning, and the provisioning may need to be performed first.

In some cases, there are challenges for IaaS provisioning. There is an initial challenge of provisioning the initial set of infrastructure. There is an additional challenge of evolving the existing infrastructure (e.g., adding new services, changing services, removing services, etc.) after the initial provisioning is completed. In some cases, these challenges may be addressed by enabling the configuration of the infrastructure to be defined declaratively. In other words, the infrastructure (e.g., what components are needed and how they interact) can be defined by one or more configuration files. Thus, the overall topology of the infrastructure (e.g., what resources depend on one another, and how they each work together) can be described declaratively. In some instances, once the topology is defined, a workflow can be generated that creates and/or manages the different components described in the configuration files.

In some examples, an infrastructure may have many interconnected elements. For example, there may be one or more virtual private clouds (VPCs) (e.g., a potentially on-demand pool of configurable and/or shared computing resources), also known as a core network. In some examples, there may also be one or more inbound/outbound traffic group rules provisioned to define how the inbound and/or outbound traffic of the network will be set up for one or more virtual machines (VMs). Other infrastructure elements may also be provisioned, such as a load balancer, a database, or the like. As more and more infrastructure elements are desired and/or added, the infrastructure may incrementally evolve.

In some instances, continuous deployment techniques may be employed to enable deployment of infrastructure code across various virtual computing environments. Additionally, the described techniques can enable infrastructure management within these environments. In some examples, service teams can write code that is desired to be deployed to one or more, but often many, different production environments (e.g., across various different geographic locations, sometimes spanning the entire world). In some embodiments, infrastructure and resources may be provisioned (manually, and/or using a provisioning tool) prior to deployment of code to be executed on the infrastructure. However, in some examples, the infrastructure that will deploy the code may first be set up. In some instances, the provisioning can be done manually, a provisioning tool may be utilized to provision the resources, and/or deployment tools may be utilized to deploy the code once the infrastructure is provisioned.

1 FIG. 100 102 104 106 108 102 8 106 is a block diagram illustrating an example pattern of an IaaS architectureaccording to at least one embodiment. Service operatorscan be communicatively coupled to a secure host tenancythat can include a virtual cloud network (VCN)and a secure host subnet. In some examples, the service operatorsmay be using one or more client computing devices, such as portable handheld devices (e.g., an iPhone®, cellular telephone, an iPad®, computing tablet, a personal digital assistant (PDA)) or wearable devices (e.g., a Google Glass® head mounted display), running software such as Microsoft Windows Mobile®, and/or a variety of mobile operating systems such as iOS, Windows Phone, Android, BlackBerry, Palm OS, and the like, and being Internet, e-mail, short message service (SMS), Blackberry®, or other communication protocol enabled. Alternatively, the client computing devices can be general purpose personal computers, including personal computers and/or laptop computers running various versions of Microsoft Windows®, Apple Macintosh®, and/or Linux operating systems. The client computing devices can be workstation computers running any of a variety of commercially-available UNIX® or UNIX-like operating systems, including without limitation the variety of GNU/Linux operating systems such as Google Chrome OS. Additionally, or alternatively, client computing devices may be any other electronic device, such as a thin-client computer, an Internet-enabled gaming system (e.g., a Microsoft Xbox gaming console with or without a Kinect® gesture input device), and/or a personal messaging device, capable of communicating over a network that can access the VCNand/or the Internet.

106 110 112 110 112 112 114 112 116 110 116 112 118 110 116 118 119 The VCNcan include a local peering gateway (LPG)that can be communicatively coupled to a secure shell (SSH) VCNvia an LPGcontained in the SSH VCN. The SSH VCNcan include an SSH subnet, and the SSH VCNcan be communicatively coupled to a control plane VCNvia the LPGcontained in the control plane VCN. Also, the SSH VCNcan be communicatively coupled to a data plane VCNvia an LPG. The control plane VCNand the data plane VCNcan be contained in a service tenancythat can be owned and/or operated by the IaaS provider.

116 120 120 122 124 126 128 130 122 120 126 124 134 116 126 130 128 136 138 116 136 138 The control plane VCNcan include a control plane demilitarized zone (DMZ) tierthat acts as a perimeter network (e.g., portions of a corporate network between the corporate intranet and external networks). The DMZ-based servers may have restricted responsibilities and help keep breaches contained. Additionally, the DMZ tiercan include one or more load balancer (LB) subnet(s), a control plane app tierthat can include app subnet(s), a control plane data tierthat can include database (DB) subnet(s)(e.g., frontend DB subnet(s) and/or backend DB subnet(s)). The LB subnet(s)contained in the control plane DMZ tiercan be communicatively coupled to the app subnet(s)contained in the control plane app tierand an Internet gatewaythat can be contained in the control plane VCN. The app subnet(s)can be communicatively coupled to the DB subnet(s)contained in the control plane data tierand a service gatewayand a network address translation (NAT) gateway. The control plane VCNcan include the service gatewayand the NAT gateway.

116 140 126 126 140 142 144 144 126 140 126 146 The control plane VCNcan include a data plane mirror app tierthat can include app subnet(s). The app subnet(s)contained in the data plane mirror app tiercan include a virtual network interface controller (VNIC)that can execute a compute instance. The compute instancecan communicatively couple the app subnet(s)of the data plane mirror app tierto app subnet(s)that can be contained in a data plane app tier.

118 146 148 150 148 122 126 146 134 118 126 136 118 138 118 150 130 126 146 The data plane VCNcan include the data plane app tier, a data plane DMZ tier, and a data plane data tier. The data plane DMZ tiercan include LB subnet(s)that can be communicatively coupled to the app subnet(s)of the data plane app tierand the Internet gatewayof the data plane VCN. The app subnet(s)can be communicatively coupled to the service gatewayof the data plane VCNand the NAT gatewayof the data plane VCN. The data plane data tiercan also include the DB subnet(s)that can be communicatively coupled to the app subnet(s)of the data plane app tier.

134 116 118 152 154 154 138 116 118 136 116 118 156 The Internet gatewayof the control plane VCNand of the data plane VCNcan be communicatively coupled to a metadata management servicethat can be communicatively coupled to public Internet. Public Internetcan be communicatively coupled to the NAT gatewayof the control plane VCNand of the data plane VCN. The service gatewayof the control plane VCNand of the data plane VCNcan be communicatively couple to cloud services.

136 116 118 156 154 156 136 136 156 156 136 156 136 In some examples, the service gatewayof the control plane VCNor of the data plane VCNcan make application programming interface (API) calls to cloud serviceswithout going through public Internet. The API calls to cloud servicesfrom the service gatewaycan be one-way; the service gatewaycan make API calls to cloud services, and cloud servicescan send requested data to the service gateway. However, cloud servicesmay not initiate API calls to the service gateway.

104 119 119 108 114 110 108 114 108 119 In some examples, the secure host tenancycan be directly connected to the service tenancy. The service tenancymay otherwise be isolated. The secure host subnetcan communicate with the SSH subnetthrough an LPGthat may enable two-way communication over an otherwise isolated system. Connecting the secure host subnetto the SSH subnetmay give the secure host subnetaccess to other entities within the service tenancy.

116 119 116 118 116 118 140 116 146 118 142 140 146 The control plane VCNmay allow users of the service tenancyto set up or otherwise provision desired resources. Desired resources provisioned in the control plane VCNmay be deployed or otherwise used in the data plane VCN. In some examples, the control plane VCNcan be isolated from the data plane VCN, and the data plane mirror app tierof the control plane VCNcan communicate with the data plane app tierof the data plane VCNvia VNICsthat can be contained in the data plane mirror app tierand the data plane app tier.

154 152 152 116 134 122 120 122 122 126 124 154 154 138 154 130 In some examples, users of the system, or customers, can make requests, for example create, read, update, or delete (CRUD) operations, through public Internetthat can communicate the requests to the metadata management service. The metadata management servicecan communicate the request to the control plane VCNthrough the Internet gateway. The request can be received by the LB subnet(s)contained in the control plane DMZ tier. The LB subnet(s)may determine that the request is valid, and in response, the LB subnet(s)can transmit the request to app subnet(s)contained in the control plane app tier. If the request is validated and requires a call to public Internet, the call to public Internetmay be transmitted to the NAT gatewaythat can make the call to public Internet. Metadata that may be desired to be stored by the request can be stored in the DB subnet(s).

140 116 118 118 142 116 118 In some examples, the data plane mirror app tiercan facilitate direct communication between the control plane VCNand the data plane VCN. For example, changes, updates, or other suitable modifications to configuration may be desired to be applied to the resources contained in the data plane VCN. Via a VNIC, the control plane VCNcan directly communicate with, and can thereby execute the changes, updates, or other suitable modifications to configuration to, resources contained in the data plane VCN.

116 118 119 116 118 116 118 116 118 119 154 In some embodiments, the control plane VCNand the data plane VCNcan be contained in the service tenancy. In this case, the user, or the customer, of the system may not own or operate either the control plane VCNor the data plane VCN. Instead, the IaaS provider may own or operate the control plane VCNand the data plane VCN. The control plane VCNand the data plane VCNmay be contained in the service tenancy. This embodiment can enable isolation of networks that may prevent users or customers from interacting with other users', or other customers', resources. Also, this embodiment may allow users or customers of the system to store databases privately without needing to rely on public Internetfor storage.

122 116 136 116 118 154 119 119 154 In other embodiments, the LB subnet(s)contained in the control plane VCNcan be configured to receive a signal from the service gateway. In this embodiment, the control plane VCNand the data plane VCNmay be configured to be called by a customer of the IaaS provider without calling public Internet. Customers of the IaaS provider may desire this embodiment since database(s) that the customers use may be controlled by the IaaS provider and may be stored on the service tenancy. The service tenancymay be isolated from public Internet.

2 FIG. 1 FIG. 1 FIG. 1 FIG. 1 FIG. 1 FIG. 1 FIG. 1 FIG. 1 FIG. 1 FIG. 1 FIG. 200 202 102 204 104 206 106 208 108 206 210 110 212 112 110 212 212 214 114 212 216 116 210 216 216 219 119 218 118 221 is a block diagram illustrating another example pattern of an IaaS architectureaccording to at least one embodiment. Service operators(e.g., service operatorsof) can be communicatively coupled to a secure host tenancy(e.g., the secure host tenancyof) that can include a virtual cloud network (VCN)(e.g., the VCNof) and a secure host subnet(e.g., the secure host subnetof). The VCNcan include a local peering gateway (LPG)(e.g., the LPGof) that can be communicatively coupled to a secure shell (SSH) VCN(e.g., the SSH VCNof) via an LPGcontained in the SSH VCN. The SSH VCNcan include an SSH subnet(e.g., the SSH subnetof), and the SSH VCNcan be communicatively coupled to a control plane VCN(e.g., the control plane VCNof) via an LPGcontained in the control plane VCN. The control plane VCNcan be contained in a service tenancy(e.g., the service tenancyof), and the data plane VCN(e.g., the data plane VCNof) can be contained in a customer tenancythat may be owned or operated by users, or customers, of the system.

216 220 120 222 122 224 124 226 126 228 128 230 130 222 220 226 224 234 134 216 226 230 228 236 136 238 138 216 236 238 1 FIG. 1 FIG. 1 FIG. 1 FIG. 1 FIG. 1 FIG. 1 FIG. 1 FIG. 1 FIG. The control plane VCNcan include a control plane DMZ tier(e.g., the control plane DMZ tierof) that can include LB subnet(s)(e.g., LB subnet(s)of), a control plane app tier(e.g., the control plane app tierof) that can include app subnet(s)(e.g., app subnet(s)of), and a control plane data tier(e.g., the control plane data tierof) that can include database (DB) subnet(s)(e.g., similar to DB subnet(s)of). The LB subnet(s)contained in the control plane DMZ tiercan be communicatively coupled to the app subnet(s)contained in the control plane app tierand an Internet gateway(e.g., the Internet gatewayof) that can be contained in the control plane VCN. The app subnet(s)can be communicatively coupled to the DB subnet(s)contained in the control plane data tierand a service gateway(e.g., the service gatewayof) and a network address translation (NAT) gateway(e.g., the NAT gatewayof). The control plane VCNcan include the service gatewayand the NAT gateway.

216 240 140 226 226 240 242 142 244 144 244 226 240 226 246 146 242 240 242 246 1 FIG. 1 FIG. 1 FIG. The control plane VCNcan include a data plane mirror app tier(e.g., the data plane mirror app tierof) that can include app subnet(s). The app subnet(s)contained in the data plane mirror app tiercan include a virtual network interface controller (VNIC)(e.g., the VNIC of) that can execute a compute instance(e.g., similar to the compute instanceof). The compute instancecan facilitate communication between the app subnet(s)of the data plane mirror app tierand the app subnet(s)that can be contained in a data plane app tier(e.g., the data plane app tierof) via the VNICcontained in the data plane mirror app tierand the VNICcontained in the data plane app tier.

234 216 252 152 254 154 254 238 216 236 216 256 156 1 FIG. 1 FIG. 1 FIG. The Internet gatewaycontained in the control plane VCNcan be communicatively coupled to a metadata management service(e.g., the metadata management serviceof) that can be communicatively coupled to public Internet(e.g., public Internetof). Public Internetcan be communicatively coupled to the NAT gatewaycontained in the control plane VCN. The service gatewaycontained in the control plane VCNcan be communicatively couple to cloud services(e.g., cloud servicesof).

218 221 216 244 219 244 216 219 218 221 244 216 219 218 221 In some examples, the data plane VCNcan be contained in the customer tenancy. In this case, the IaaS provider may provide the control plane VCNfor each customer, and the IaaS provider may, for each customer, set up a unique, compute instancethat is contained in the service tenancy. Each compute instancemay allow communication between the control plane VCNcontained in the service tenancyand the data plane VCNthat is contained in the customer tenancy. The compute instancemay allow resources provisioned in the control plane VCNthat is contained in the service tenancyto be deployed or otherwise used in the data plane VCNthat is contained in the customer tenancy.

221 216 240 226 240 218 240 218 240 221 240 218 240 218 216 218 216 240 In other examples, the customer of the IaaS provider may have databases that live in the customer tenancy. In this example, the control plane VCNcan include the data plane mirror app tierthat can include app subnet(s). The data plane mirror app tiercan reside in the data plane VCN, but the data plane mirror app tiermay not live in the data plane VCN. That is, the data plane mirror app tiermay have access to the customer tenancy, but the data plane mirror app tiermay not exist in the data plane VCNor be owned or operated by the customer of the IaaS provider. The data plane mirror app tiermay be configured to make calls to the data plane VCNbut may not be configured to make calls to any entity contained in the control plane VCN. The customer may desire to deploy or otherwise use resources in the data plane VCNthat are provisioned in the control plane VCN, and the data plane mirror app tiercan facilitate the desired deployment or other usage of resources of the customer.

218 218 254 218 218 218 221 218 254 In some embodiments, the customer of the IaaS provider can apply filters to the data plane VCN. In this embodiment, the customer can determine what the data plane VCNcan access, and the customer may restrict access to public Internetfrom the data plane VCN. The IaaS provider may not be able to apply filters or otherwise control access of the data plane VCNto any outside networks or databases. Applying filters and controls by the customer onto the data plane VCN, contained in the customer tenancy, can help isolate the data plane VCNfrom other customers and from public Internet.

256 236 254 216 218 256 216 218 256 256 236 254 256 256 216 256 216 216 236 216 216 In some embodiments, cloud servicescan be called by the service gatewayto access services that may not exist on public Internet, on the control plane VCN, or on the data plane VCN. The connection between cloud servicesand the control plane VCNor the data plane VCNmay not be live or continuous. Cloud servicesmay exist on a different network owned or operated by the IaaS provider. Cloud servicesmay be configured to receive calls from the service gatewayand may be configured to not receive calls from public Internet. Some cloud servicesmay be isolated from other cloud services, and the control plane VCNmay be isolated from cloud servicesthat may not be in the same region as the control plane VCN. For example, the control plane VCNmay be located in “Region 1,” and cloud service “Deployment 1” may be located in Region 1 and in “Region 2.” If a call to Deployment 1 is made by the service gatewaycontained in the control plane VCNlocated in Region 1, the call may be transmitted to Deployment 1 in Region 1. In this example, the control plane VCN, or Deployment 1 in Region 1, may not be communicatively coupled to, or otherwise in communication with, Deployment 1 in Region 2.

3 FIG. 1 FIG. 1 FIG. 1 FIG. 1 FIG. 1 FIG. 1 FIG. 1 FIG. 1 FIG. 1 FIG. 1 FIG. 300 302 102 304 104 306 106 308 108 306 310 110 312 112 310 312 312 314 114 312 316 116 310 316 318 118 310 318 316 318 319 119 is a block diagram illustrating another example pattern of an IaaS architectureaccording to at least one embodiment. Service operators(e.g., service operatorsof) can be communicatively coupled to a secure host tenancy(e.g., the secure host tenancyof) that can include a virtual cloud network (VCN)(e.g., the VCNof) and a secure host subnet(e.g., the secure host subnetof). The VCNcan include an LPG(e.g., the LPGof) that can be communicatively coupled to an SSH VCN(e.g., the SSH VCNof) via an LPGcontained in the SSH VCN. The SSH VCNcan include an SSH subnet(e.g., the SSH subnetof), and the SSH VCNcan be communicatively coupled to a control plane VCN(e.g., the control plane VCNof) via an LPGcontained in the control plane VCNand to a data plane VCN(e.g., the data plane VCNof) via an LPGcontained in the data plane VCN. The control plane VCNand the data plane VCNcan be contained in a service tenancy(e.g., the service tenancyof).

316 320 120 322 122 324 124 326 126 328 128 330 322 320 326 324 334 134 316 326 330 328 336 338 138 316 336 338 1 FIG. 1 FIG. 1 FIG. 1 FIG. 1 FIG. 1 FIG. 1 FIG. 1 FIG. The control plane VCNcan include a control plane DMZ tier(e.g., the control plane DMZ tierof) that can include load balancer (LB) subnet(s)(e.g., LB subnet(s)of), a control plane app tier(e.g., the control plane app tierof) that can include app subnet(s)(e.g., similar to app subnet(s)of), and a control plane data tier(e.g., the control plane data tierof) that can include DB subnet(s). The LB subnet(s)contained in the control plane DMZ tiercan be communicatively coupled to the app subnet(s)contained in the control plane app tierand to an Internet gateway(e.g., the Internet gatewayof) that can be contained in the control plane VCN, and the app subnet(s)can be communicatively coupled to the DB subnet(s)contained in the control plane data tierand to a service gateway(e.g., the service gateway of) and a network address translation (NAT) gateway(e.g., the NAT gatewayof). The control plane VCNcan include the service gatewayand the NAT gateway.

318 346 146 348 148 350 150 348 322 360 362 346 334 318 360 336 318 338 318 330 350 362 336 318 330 350 350 330 336 318 1 FIG. 1 FIG. 1 FIG. The data plane VCNcan include a data plane app tier(e.g., the data plane app tierof), a data plane DMZ tier(e.g., the data plane DMZ tierof), and a data plane data tier(e.g., the data plane data tierof). The data plane DMZ tiercan include LB subnet(s)that can be communicatively coupled to trusted app subnet(s), untrusted app subnet(s)of the data plane app tier, and the Internet gatewaycontained in the data plane VCN. The trusted app subnet(s)can be communicatively coupled to the service gatewaycontained in the data plane VCN, the NAT gatewaycontained in the data plane VCN, and DB subnet(s)contained in the data plane data tier. The untrusted app subnet(s)can be communicatively coupled to the service gatewaycontained in the data plane VCNand DB subnet(s)contained in the data plane data tier. The data plane data tiercan include DB subnet(s)that can be communicatively coupled to the service gatewaycontained in the data plane VCN.

362 364 1 366 1 366 1 367 1 368 1 380 1 372 1 362 318 368 1 368 1 338 354 154 1 FIG. The untrusted app subnet(s)can include one or more primary VNICs()-(N) that can be communicatively coupled to tenant virtual machines (VMs)()-(N). Each tenant VM()-(N) can be communicatively coupled to a respective app subnet()-(N) that can be contained in respective container egress VCNs()-(N) that can be contained in respective customer tenancies()-(N). Respective secondary VNICs()-(N) can facilitate communication between the untrusted app subnet(s)contained in the data plane VCNand the app subnet contained in the container egress VCNs()-(N). Each container egress VCNs()-(N) can include a NAT gatewaythat can be communicatively coupled to public Internet(e.g., public Internetof).

334 316 318 352 152 354 354 338 316 318 336 316 318 356 1 FIG. The Internet gatewaycontained in the control plane VCNand contained in the data plane VCNcan be communicatively coupled to a metadata management service(e.g., the metadata management serviceof) that can be communicatively coupled to public Internet. Public Internetcan be communicatively coupled to the NAT gatewaycontained in the control plane VCNand contained in the data plane VCN. The service gatewaycontained in the control plane VCNand contained in the data plane VCNcan be communicatively couple to cloud services.

318 380 In some embodiments, the data plane VCNcan be integrated with customer tenancies. This integration can be useful or desirable for customers of the IaaS provider in some cases such as a case that may desire support when executing code. The customer may provide code to run that may be destructive, may communicate with other customer resources, or may otherwise cause undesirable effects. In response to this, the IaaS provider may determine whether or not to run code given to the IaaS provider by the customer.

346 366 1 318 366 1 380 381 1 366 1 381 1 381 1 366 1 362 381 1 380 380 381 1 318 381 1 In some examples, the customer of the IaaS provider may grant temporary network access to the IaaS provider and request a function to be attached to the data plane app tier. Code to run the function may be executed in the VMs()-(N), and the code may not be configured to run anywhere else on the data plane VCN. Each VM()-(N) may be connected to one customer tenancy. Respective containers()-(N) contained in the VMs()-(N) may be configured to run the code. In this case, there can be a dual isolation (e.g., the containers()-(N) running code), where the containers()-(N) may be contained in at least the VM()-(N) that are contained in the untrusted app subnet(s)) that may help prevent incorrect or otherwise undesirable code from damaging the network of the IaaS provider or from damaging a network of a different customer. The containers()-(N) may be communicatively coupled to the customer tenancyand may be configured to transmit or receive data from the customer tenancy. The containers()-(N) may not be configured to transmit or receive data from any other entity in the data plane VCN. Upon completion of running the code, the IaaS provider may kill or otherwise dispose of the containers()-(N).

360 360 330 330 362 330 330 381 1 366 1 330 In some embodiments, the trusted app subnet(s)may run code that may be owned or operated by the IaaS provider. In this embodiment, the trusted app subnet(s)may be communicatively coupled to the DB subnet(s)and be configured to execute CRUD operations in the DB subnet(s). The untrusted app subnet(s)may be communicatively coupled to the DB subnet(s), but in this embodiment, the untrusted app subnet(s) may be configured to execute read operations in the DB subnet(s). The containers()-(N) that can be contained in the VM()-(N) of each customer and that may run code from the customer may not be communicatively coupled with the DB subnet(s).

316 318 316 318 310 316 318 316 318 356 336 356 316 318 In other embodiments, the control plane VCNand the data plane VCNmay not be directly communicatively coupled. In this embodiment, there may be no direct communication between the control plane VCNand the data plane VCN. However, communication can occur indirectly through at least one method. An LPGmay be established by the IaaS provider that can facilitate communication between the control plane VCNand the data plane VCN. In another example, the control plane VCNor the data plane VCNcan make a call to cloud servicesvia the service gateway. For example, a call to cloud servicesfrom the control plane VCNcan include a request for a service that can communicate with the data plane VCN.

4 FIG. 1 FIG. 1 FIG. 1 FIG. 1 FIG. 1 FIG. 1 FIG. 1 FIG. 1 FIG. 1 FIG. 1 FIG. 400 402 102 404 104 406 106 408 108 406 410 110 412 112 410 412 412 414 114 412 416 116 410 416 418 118 410 418 416 418 419 119 is a block diagram illustrating another example pattern of an IaaS architectureaccording to at least one embodiment. Service operators(e.g., service operatorsof) can be communicatively coupled to a secure host tenancy(e.g., the secure host tenancyof) that can include a virtual cloud network (VCN)(e.g., the VCNof) and a secure host subnet(e.g., the secure host subnetof). The VCNcan include an LPG(e.g., the LPGof) that can be communicatively coupled to an SSH VCN(e.g., the SSH VCNof) via an LPGcontained in the SSH VCN. The SSH VCNcan include an SSH subnet(e.g., the SSH subnetof), and the SSH VCNcan be communicatively coupled to a control plane VCN(e.g., the control plane VCNof) via an LPGcontained in the control plane VCNand to a data plane VCN(e.g., the data plane VCNof) via an LPGcontained in the data plane VCN. The control plane VCNand the data plane VCNcan be contained in a service tenancy(e.g., the service tenancyof).

416 420 120 422 122 424 124 426 126 428 128 430 330 422 420 426 424 434 134 416 426 430 428 436 438 138 416 436 438 1 FIG. 1 FIG. 1 FIG. 1 FIG. 1 FIG. 3 FIG. 1 FIG. 1 FIG. 1 FIG. The control plane VCNcan include a control plane DMZ tier(e.g., the control plane DMZ tierof) that can include LB subnet(s)(e.g., LB subnet(s)of), a control plane app tier(e.g., the control plane app tierof) that can include app subnet(s)(e.g., app subnet(s)of), and a control plane data tier(e.g., the control plane data tierof) that can include DB subnet(s)(e.g., DB subnet(s)of). The LB subnet(s)contained in the control plane DMZ tiercan be communicatively coupled to the app subnet(s)contained in the control plane app tierand to an Internet gateway(e.g., the Internet gatewayof) that can be contained in the control plane VCN, and the app subnet(s)can be communicatively coupled to the DB subnet(s)contained in the control plane data tierand to a service gateway(e.g., the service gateway of) and a network address translation (NAT) gateway(e.g., the NAT gatewayof). The control plane VCNcan include the service gatewayand the NAT gateway.

418 446 146 448 148 450 150 448 422 460 360 462 362 446 434 418 460 436 418 438 418 430 450 462 436 418 430 450 450 430 436 418 1 FIG. 1 FIG. 1 FIG. 3 FIG. 3 FIG. The data plane VCNcan include a data plane app tier(e.g., the data plane app tierof), a data plane DMZ tier(e.g., the data plane DMZ tierof), and a data plane data tier(e.g., the data plane data tierof). The data plane DMZ tiercan include LB subnet(s)that can be communicatively coupled to trusted app subnet(s)(e.g., trusted app subnet(s)of) and untrusted app subnet(s)(e.g., untrusted app subnet(s)of) of the data plane app tierand the Internet gatewaycontained in the data plane VCN. The trusted app subnet(s)can be communicatively coupled to the service gatewaycontained in the data plane VCN, the NAT gatewaycontained in the data plane VCN, and DB subnet(s)contained in the data plane data tier. The untrusted app subnet(s)can be communicatively coupled to the service gatewaycontained in the data plane VCNand DB subnet(s)contained in the data plane data tier. The data plane data tiercan include DB subnet(s)that can be communicatively coupled to the service gatewaycontained in the data plane VCN.

462 464 1 466 1 462 466 1 467 1 426 446 468 472 1 462 418 468 438 454 154 1 FIG. The untrusted app subnet(s)can include primary VNICs()-(N) that can be communicatively coupled to tenant virtual machines (VMs)()-(N) residing within the untrusted app subnet(s). Each tenant VM()-(N) can run code in a respective container()-(N) and be communicatively coupled to an app subnetthat can be contained in a data plane app tierthat can be contained in a container egress VCN. Respective secondary VNICs()-(N) can facilitate communication between the untrusted app subnet(s)contained in the data plane VCNand the app subnet contained in the container egress VCN. The container egress VCN can include a NAT gatewaythat can be communicatively coupled to public Internet(e.g., public Internetof).

434 416 418 452 152 454 454 438 416 418 436 416 418 456 1 FIG. The Internet gatewaycontained in the control plane VCNand contained in the data plane VCNcan be communicatively coupled to a metadata management service(e.g., the metadata management serviceof) that can be communicatively coupled to public Internet. Public Internetcan be communicatively coupled to the NAT gatewaycontained in the control plane VCNand contained in the data plane VCN. The service gatewaycontained in the control plane VCNand contained in the data plane VCNcan be communicatively couple to cloud services.

400 300 467 1 466 1 467 1 472 1 426 446 468 472 1 438 454 467 1 416 418 467 1 4 FIG. 3 FIG. In some examples, the pattern illustrated by the architecture of block diagramofmay be considered an exception to the pattern illustrated by the architecture of block diagramofand may be desirable for a customer of the IaaS provider if the IaaS provider cannot directly communicate with the customer (e.g., a disconnected region). The respective containers()-(N) that are contained in the VMs()-(N) for each customer can be accessed in real-time by the customer. The containers()-(N) may be configured to make calls to respective secondary VNICs()-(N) contained in app subnet(s)of the data plane app tierthat can be contained in the container egress VCN. The secondary VNICs()-(N) can transmit the calls to the NAT gatewaythat may transmit the calls to public Internet. In this example, the containers()-(N) that can be accessed in real time by the customer can be isolated from the control plane VCNand can be isolated from other entities contained in the data plane VCN. The containers()-(N) may also be isolated from resources from other customers.

467 1 456 467 1 456 467 1 472 1 454 454 422 416 434 426 456 436 In other examples, the customer can use the containers()-(N) to call cloud services. In this example, the customer may run code in the containers()-(N) that request a service from cloud services. The containers()-(N) can transmit this request to the secondary VNICs()-(N) that can transmit the request to the NAT gateway that can transmit the request to public Internet. Public Internetcan transmit the request to LB subnet(s)contained in the control plane VCNvia the Internet gateway. In response to determining the request is valid, the LB subnet(s) can transmit the request to app subnet(s)that can transmit the request to cloud servicesvia the service gateway.

100 200 300 400 It should be appreciated that IaaS architectures,,, andmay include components that are different and/or additional to the components shown in the figures. Further, the embodiments shown in the figures represent non-exhaustive examples of a cloud infrastructure system that may incorporate an embodiment of the disclosure. In some other embodiments, the IaaS systems may have more or fewer components than shown in the figures, may combine two or more components, or may have a different configuration or arrangement of components.

In certain embodiments, the IaaS systems described herein may include a suite of applications, middleware, and database service offerings that are delivered to a customer in a self-service, subscription-based, elastically scalable, reliable, highly available, and secure manner. An example of such an IaaS system is the Oracle Cloud Infrastructure (OCI) provided by the present assignee.

In one or more embodiments, a computer network provides connectivity among a set of nodes. The nodes may be local to and/or remote from each other. The nodes are connected by a set of links. Examples of links include a coaxial cable, an unshielded twisted cable, a copper cable, an optical fiber, and a virtual link.

A subset of nodes implements the computer network. Examples of such nodes include a switch, a router, a firewall, and a network address translator (NAT). Another subset of nodes uses the computer network. Such nodes (also referred to as “hosts”) may execute a client process and/or a server process. A client process makes a request for a computing service (such as execution of a particular application and/or storage of a particular amount of data). A server process responds by executing the requested service and/or returning corresponding data.

A computer network may be a physical network, including physical nodes connected by physical links. A physical node is any digital device. A physical node may be a function-specific hardware device, such as a hardware switch, a hardware router, a hardware firewall, and a hardware NAT. Additionally, or alternatively, a physical node may be a generic machine that is configured to execute various virtual machines and/or applications performing respective functions. A physical link is a physical medium connecting two or more physical nodes. Examples of links include a coaxial cable, an unshielded twisted cable, a copper cable, and an optical fiber.

A computer network may be an overlay network. An overlay network is a logical network implemented on top of another network such as a physical network. Each node in an overlay network corresponds to a respective node in the underlying network. Hence, each node in an overlay network is associated with both an overlay address (to address to the overlay node) and an underlay address (to address the underlay node that implements the overlay node). An overlay node may be a digital device and/or a software process, such as a virtual machine, an application instance, or a thread. A link that connects overlay nodes is implemented as a tunnel through the underlying network. The overlay nodes at either end of the tunnel treat the underlying multi-hop path between them as a single logical link. Tunneling is performed through encapsulation and decapsulation.

In an embodiment, a client may be local to and/or remote from a computer network. The client may access the computer network over other computer networks, such as a private network or the Internet. The client may communicate requests to the computer network using a communications protocol such as Hypertext Transfer Protocol (HTTP). The requests are communicated through an interface, such as a client interface (such as a web browser), a program interface, or an application programming interface (API).

In an embodiment, a computer network provides connectivity between clients and network resources. Network resources include hardware and/or software configured to execute server processes. Examples of network resources include a processor, a data storage, a virtual machine, a container, and/or a software application. Network resources are shared amongst multiple clients. Clients request computing services from a computer network independently of each other. Network resources are dynamically assigned to the requests and/or clients on an on-demand basis. Network resources assigned to each request and/or client may be scaled up or down based on one or more of the following: (a) the computing services requested by a particular client, (b) the aggregated computing services requested by a particular tenant, or (c) the aggregated computing services requested of the computer network. Such a computer network may be referred to as a “cloud network.”

In an embodiment, a service provider provides a cloud network to one or more end users. Various service models may be implemented by the cloud network, including, but not limited, to Software-as-a-Service (SaaS), Platform-as-a-Service (PaaS), and Infrastructure-as-a-Service (IaaS). In SaaS, a service provider provides end users the capability to use the service provider's applications that are executing on the network resources. In PaaS, the service provider provides end users the capability to deploy custom applications onto the network resources. The custom applications may be created using programming languages, libraries, services, and tools supported by the service provider. In IaaS, the service provider provides end users the capability to provision processing, storage, networks, and other fundamental computing resources provided by the network resources. Any arbitrary applications, including an operating system, may be deployed on the network resources.

In an embodiment, various deployment models may be implemented by a computer network, including, but not limited to, a private cloud, a public cloud, and a hybrid cloud. In a private cloud, network resources are provisioned for exclusive use by a particular group of one or more entities; the term “entity” as used herein refers to a corporation, organization, person, or other entity. The network resources may be local to and/or remote from the premises of the particular group of entities. In a public cloud, cloud resources are provisioned for multiple entities that are independent from each other (also referred to as “tenants” or “customers”). The computer network and the network resources thereof are accessed by clients corresponding to different tenants. Such a computer network may be referred to as a “multi-tenant computer network.” Several tenants may use a same particular network resource at different times and/or at the same time. The network resources may be local to and/or remote from the premises of the tenants. In a hybrid cloud, a computer network comprises a private cloud and a public cloud. An interface between the private cloud and the public cloud allows for data and application portability. Data stored at the private cloud and data stored at the public cloud may be exchanged through the interface. Applications implemented at the private cloud and applications implemented at the public cloud may have dependencies on each other. A call from an application at the private cloud to an application at the public cloud (and vice versa) may be executed through the interface.

In an embodiment, tenants of a multi-tenant computer network are independent of each other. For example, a business or operation of one tenant may be separate from a business or operation of another tenant. Different tenants may demand different network requirements for the computer network. Examples of network requirements include processing speed, amount of data storage, security requirements, performance requirements, throughput requirements, latency requirements, resiliency requirements, Quality of Service (QOS) requirements, tenant isolation, and/or consistency. The same computer network may need to implement different network requirements demanded by different tenants.

In one or more embodiments, in a multi-tenant computer network, tenant isolation is implemented to ensure that the applications and/or data of different tenants are not shared with each other. Various tenant isolation approaches may be used.

In an embodiment, each tenant is associated with a tenant ID. Each network resource of the multi-tenant computer network is tagged with a tenant ID. A tenant is permitted access to a particular network resource when the tenant and the particular network resources are associated with a same tenant ID.

In an embodiment, each tenant is associated with a tenant ID. Each application, implemented by the computer network, is tagged with a tenant ID. Additionally, or alternatively, each data structure and/or dataset, stored by the computer network, is tagged with a tenant ID. A tenant is permitted access to a particular application, data structure, and/or dataset when the tenant and the particular application, data structure, and/or dataset are associated with a same tenant ID.

As an example, each database implemented by a multi-tenant computer network may be tagged with a tenant ID. A tenant associated with the corresponding tenant ID may access data of a particular database. As another example, each entry in a database implemented by a multi-tenant computer network may be tagged with a tenant ID. A tenant associated with the corresponding tenant ID may access data of a particular entry. However, multiple tenants may share the database.

In an embodiment, a subscription list identifies a set of tenants, and, for each tenant, a set of applications that the tenant is authorized to access. For each application, a list of tenant IDs of tenants authorized to access the application is stored. A tenant is permitted access to a particular application when the tenant ID of the tenant is included in the subscription list corresponding to the particular application.

In an embodiment, network resources (such as digital devices, virtual machines, application instances, and threads) corresponding to different tenants are isolated to tenant-specific overlay networks maintained by the multi-tenant computer network. As an example, packets from any source device in a tenant overlay network may be transmitted to other devices within the same tenant overlay network. Encapsulation tunnels are used to prohibit any transmissions from a source device on a tenant overlay network to devices in other tenant overlay networks. Specifically, the packets received from the source device are encapsulated within an outer packet. The outer packet is transmitted from a first encapsulation tunnel endpoint (in communication with the source device in the tenant overlay network) to a second encapsulation tunnel endpoint (in communication with the destination device in the tenant overlay network). The second encapsulation tunnel endpoint decapsulates the outer packet to obtain the original packet transmitted by the source device. The original packet is transmitted from the second encapsulation tunnel endpoint to the destination device in the same particular overlay network.

5 FIG. 5 FIG. 500 500 500 504 502 506 508 518 524 518 522 510 illustrates an example computer system. An embodiment of the disclosure may be implemented upon the computer system. As shown in, computer systemincludes a processing unitthat communicates with peripheral subsystems via a bus subsystem. These peripheral subsystems may include a processing acceleration unit, an I/O subsystem, a storage subsystem, and a communications subsystem. Storage subsystemincludes tangible computer-readable storage mediaand a system memory.

502 500 502 502 Bus subsystemprovides a mechanism for letting the various components and subsystems of computer systemto communicate with each other as intended. Although bus subsystemis shown schematically as a single bus, alternative embodiments of the bus subsystem may utilize multiple buses. Bus subsystemmay be any of several types of bus structures, including a memory bus or memory controller, a peripheral bus, and a local bus using any of a variety of bus architectures. For example, such architectures may include an Industry Standard Architecture (ISA) bus, Micro Channel Architecture (MCA) bus, Enhanced ISA (EISA) bus, Video Electronics Standards Association (VESA) local bus, and Peripheral Component Interconnect (PCI) bus. Additionally, such architectures may be implemented as a Mezzanine bus manufactured to the IEEE P1386.1 standard.

504 500 504 504 504 532 534 504 Processing unitcontrols the operation of computer system. Processing unitcan be implemented as one or more integrated circuits (e.g., a conventional microprocessor or microcontroller). One or more processors may be included in processing unit. These processors may include single core or multicore processors. In certain embodiments, processing unitmay be implemented as one or more independent processing unitsand/orwith single or multicore processors included in each processing unit. In other embodiments, processing unitmay also be implemented as a quad-core processing unit formed by integrating two dual-core processors into a single chip.

504 504 518 504 500 506 In various embodiments, processing unitcan execute a variety of programs in response to program code and can maintain multiple concurrently executing programs or processes. At any given time, the program code to be executed can be wholly or partially resident in processing unitand/or in storage subsystem. Through suitable programming, processing unitcan provide various functionalities described above. Computer systemmay additionally include a processing acceleration unitthat can include a digital signal processor (DSP), a special-purpose processor, and/or the like.

508 I/O subsystemmay include user interface input devices and user interface output devices. User interface input devices may include a keyboard, pointing devices such as a mouse or trackball, a touchpad or touch screen incorporated into a display, a scroll wheel, a click wheel, a dial, a button, a switch, a keypad, audio input devices with voice command recognition systems, microphones, and other types of input devices. User interface input devices may include, for example, motion sensing and/or gesture recognition devices such as the Microsoft Kinect® motion sensor that enables users to control and interact with an input device, such as the Microsoft Xbox® 360 game controller, through a natural user interface using gestures and spoken commands. User interface input devices may also include eye gesture recognition devices such as the Google Glass® blink detector that detects eye activity (e.g., ‘blinking’ while taking pictures and/or making a menu selection) from users and transforms the eye gestures as input into an input device (e.g., Google Glass®). Additionally, user interface input devices may include voice recognition sensing devices that enable users to interact with voice recognition systems (e.g., Siri® navigator), through voice commands.

User interface input devices may also include, without limitation, three dimensional (3D) mice, joysticks or pointing sticks, gamepads and graphic tablets, and audio/visual devices such as speakers, digital cameras, digital camcorders, portable media players, webcams, image scanners, fingerprint scanners, barcode reader 3D scanners, 3D printers, laser rangefinders, and eye gaze tracking devices. Additionally, user interface input devices may include medical imaging input devices such as computed tomography, magnetic resonance imaging, position emission tomography, or medical ultrasonography devices. User interface input devices may also include audio input devices such as MIDI keyboards, digital musical instruments and the like.

500 User interface output devices may include a display subsystem, indicator lights, or non-visual displays such as audio output devices, etc. The display subsystem may be a cathode ray tube (CRT), a flat-panel device, such as that using a liquid crystal display (LCD) or plasma display, a projection device, a touch screen, and the like. In general, use of the term “output device” is intended to include any type of device and mechanism for outputting information from computer systemto a user or other computer. For example, user interface output devices may include, without limitation, a variety of display devices that visually convey text, graphics and audio/video information, such as monitors, printers, speakers, headphones, automotive navigation systems, plotters, voice output devices, and modems.

500 518 504 518 Computer systemmay comprise a storage subsystemthat provides a tangible non-transitory computer-readable storage medium for storing software and data constructs that provide the functionality of the embodiments described in this disclosure. The software can include programs, code modules, instructions, scripts, etc., that when executed by one or more cores or processors of processing unitprovide the functionality described above. Storage subsystemmay also provide a repository for storing data used in accordance with the present disclosure.

5 FIG. 518 510 522 520 510 512 504 510 514 510 As depicted in the example in, storage subsystemcan include various components, including a system memory, computer-readable storage media, and a computer readable storage media reader. System memorymay store program instructions, such as application programs, that are loadable and executable by processing unit. System memorymay also store data, such as program data, that is used during the execution of the instructions and/or data that is generated during the execution of the program instructions. Various programs may be loaded into system memoryincluding, but not limited to, client applications, Web browsers, mid-tier applications, relational database management systems (RDBMS), virtual machines, containers, etc.

510 516 516 500 510 504 System memorymay also store an operating system. Examples of operating systemmay include various versions of Microsoft Windows®, Apple Macintosh®, and/or Linux operating systems, a variety of commercially-available UNIX® or UNIX-like operating systems (including without limitation the variety of GNU/Linux operating systems, the Google Chrome® OS, and the like) and/or mobile operating systems such as iOS, Windows® Phone, Android® OS, BlackBerry® OS, and Palm® OS operating systems. In certain implementations where computer systemexecutes one or more virtual machines, the virtual machines along with their guest operating systems (GOSs) may be loaded into system memoryand executed by one or more processors or cores of processing unit.

510 500 510 510 500 System memorycan come in different configurations depending upon the type of computer system. For example, system memorymay be volatile memory (such as random access memory (RAM)) and/or non-volatile memory (such as read-only memory (ROM), flash memory, etc.). Different types of RAM configurations may be provided, including a static random access memory (SRAM), a dynamic random access memory (DRAM), and others. In some implementations, system memorymay include a basic input/output system (BIOS) containing basic routines that help to transfer information between elements within computer systemsuch as during start-up.

522 500 504 500 Computer-readable storage mediamay represent remote, local, fixed, and/or removable storage devices plus storage media for temporarily and/or more permanently containing, storing, computer-readable information for use by computer system, including instructions executable by processing unitof computer system.

522 Computer-readable storage mediacan include any appropriate media known or used in the art, including storage media and communication media, such as but not limited to volatile and non-volatile, removable and non-removable media implemented in any method or technology for storage and/or transmission of information. This can include tangible computer-readable storage media such as RAM, ROM, electronically erasable programmable ROM (EEPROM), flash memory or other memory technology, CD-ROM, digital versatile disk (DVD), or other optical storage, magnetic cassettes, magnetic tape, magnetic disk storage or other magnetic storage devices, or other tangible computer readable media.

522 522 522 500 By way of example, computer-readable storage mediamay include a hard disk drive that reads from or writes to non-removable, nonvolatile magnetic media, a magnetic disk drive that reads from or writes to a removable, nonvolatile magnetic disk, and an optical disk drive that reads from or writes to a removable, nonvolatile optical disk such as a CD ROM, DVD, and Blu-Ray® disk, or other optical media. Computer-readable storage mediamay include, but is not limited to, Zip® drives, flash memory cards, universal serial bus (USB) flash drives, secure digital (SD) cards, DVD disks, digital video tape, and the like. Computer-readable storage mediamay also include solid-state drives (SSD) based on non-volatile memory, such as flash-memory based SSDs, enterprise flash drives, solid state ROM, and the like, SSDs based on volatile memory such as solid state RAM, dynamic RAM, static RAM, DRAM-based SSDs, magnetoresistive RAM (MRAM) SSDs, and hybrid SSDs that use a combination of DRAM and flash memory based SSDs. The disk drives and their associated computer-readable media may provide non-volatile storage of computer-readable instructions, data structures, program modules, and other data for computer system.

504 Machine-readable instructions executable by one or more processors or cores of processing unitmay be stored on a non-transitory computer-readable storage medium. A non-transitory computer-readable storage medium can include physically tangible memory or storage devices that include volatile memory storage devices and/or non-volatile storage devices. Examples of non-transitory computer-readable storage medium include magnetic storage media (e.g., disk or tapes), optical storage media (e.g., DVDs, CDs), various types of RAM, ROM, or flash memory, hard drives, floppy drives, detachable memory drives (e.g., USB drives), or other type of storage device.

524 524 500 524 500 524 524 Communications subsystemprovides an interface to other computer systems and networks. Communications subsystemserves as an interface for receiving data from and transmitting data to other systems from computer system. For example, communications subsystemmay enable computer systemto connect to one or more devices via the Internet. In some embodiments, communications subsystemcan include radio frequency (RF) transceiver components to access wireless voice and/or data networks (e.g., using cellular telephone technology, advanced data network technology, such as 3G, 4G or EDGE (enhanced data rates for global evolution), WiFi (IEEE 802.11 family standards, or other mobile communication technologies, or any combination thereof), global positioning system (GPS) receiver components, and/or other components. In some embodiments, communications subsystemcan provide wired network connectivity (e.g., Ethernet) in addition to or instead of a wireless interface.

524 526 528 530 500 In some embodiments, communications subsystemmay also receive input communication in the form of structured and/or unstructured data feeds, event streams, event updates, and the like on behalf of one or more users who may use computer system.

524 526 By way of example, communications subsystemmay be configured to receive data feedsin real-time from users of social networks and/or other communication services, such as Twitter® feeds, Facebook® updates, web feeds such as Rich Site Summary (RSS) feeds, and/or real-time updates from one or more third party information sources.

524 528 530 Additionally, communications subsystemmay be configured to receive data in the form of continuous data streams. The continuous data streams may include event streamsof real-time events and/or event updatesthat may be continuous or unbounded in nature with no explicit end. Examples of applications that generate continuous data may include sensor data applications, financial tickers, network performance measuring tools (e.g., network monitoring and traffic management applications), clickstream analysis tools, automobile traffic monitoring, and the like.

524 526 528 530 500 Communications subsystemmay also be configured to output the structured and/or unstructured data feeds, event streams, event updates, and the like to one or more databases that may be in communication with one or more streaming data source computers coupled to computer system.

500 Computer systemcan be one of various types, including a handheld portable device (e.g., an iPhone® cellular phone, an iPad® computing tablet, a PDA), a wearable device (e.g., a Google Glass® head mounted display), a PC, a workstation, a mainframe, a kiosk, a server rack, or any other data processing system.

500 5 FIG. 5 FIG. Due to the ever-changing nature of computers and networks, the description of computer systemdepicted inis intended as a non-limiting example. Many other configurations having more or fewer components than the system depicted inare possible. For example, customized hardware might also be used and/or particular elements might be implemented in hardware, firmware, software (including applets), or a combination. Further, connection to other computing devices, such as network input/output devices, may be employed. Based on the disclosure and teachings provided herein, a person of ordinary skill in the art will appreciate other ways and/or methods to implement the various embodiments.

6 FIG. 6 FIG. 6 FIG. 6 FIG. 6 FIG. 600 600 610 620 630 640 650 600 illustrates a systemin accordance with one or more embodiments. As illustrated in, systemincludes one or more physical machines, a firmware inventory service, a monitoring service, a data repository, and an interface. In one or more embodiments, the systemmay include more or fewer components than the components illustrated in. The components illustrated inmay be local to or remote from each other. The components illustrated inmay be implemented in software and/or hardware. Components may be distributed over multiple applications and/or machines. Multiple components may be combined into one application and/or machine. Operations described with respect to one component may instead be performed by another component.

610 660 In one or more embodiments, a physical machinerefers to a collection of physical computing components operating as a single computer when allocated to a customer entity. The physical machine may include one or more bare-metal servers. The physical machine may be housed on the premises of a cloud service provider. The physical machine may be dedicated to a customer of the cloud service provider, meaning that the physical machine does not run workloads of other customers of the cloud service provider or run virtual machines of other customers. The customer has exclusive access to the physical computer's processing power, memory, storage. The customer has control over the server configuration and security settings of the physical machine. The physical machine operates within a virtual cloud network of the customer within the cloud environment. Further, the customer can choose the operating system for the physical machine. A service entity of the cloud service provider, e.g., network administrators, service technicians, or other individuals or business groups that service and maintain the physical machines, may have limited access to one or more components of the physical machine, for example, for monitoring and maintenance purposes.

612 612 A physical machine includes a variety of components, such as, but not limited to, a basic input/output system (BIOS), processing units, network interface cards, storage devices, and memory. An individual component may have firmwareembedded thereon. The embedded firmwaremay have a version number and may be updatable.

614 614 A physical machine may also include a trusted component. A trusted componentmay include, for example, an integrated lights out management (ILOM) component, a root of trust (RoT) component, and BIOS. In some embodiments, firmware installed on a trusted component may not be modifiable by a customer entity. A customer entity may be able to modify the firmware on other components on the physical machine.

616 616 616 632 630 620 A physical machine may include one or more firmware collection agents. A firmware collection agentmay be software that is configured to access firmware information on one or more of the components on the physical machine. The firmware collection agentmay be configured to provide the firmware informationto an optional monitoring serviceor to the firmware inventory service.

616 616 One type of firmware collection agentmay be a component of an ILOM component. Another type of firmware collection agentmay be a hardware monitor that runs on a processor, for example, as a plugin. A hardware monitor firmware collection agent may need to be configured with permissions from the customer entity to allow the agent to access firmware information for some of the components on the physical machine. For example, a hardware monitor firmware collection agent may have an access token that allows the agent to access the firmware information. A hardware monitor firmware collection agent may access firmware information, in particular, for components, such as those connected by a PCI bus, that would not be accessible to a cloud service provider once the physical machine is allocated to a customer entity and in operation.

632 660 The firmware informationfor a specific component may include one or more of the following: information that identifies the specific component, information that identifies the physical machine housing the specific component, a version number of the firmware of the specific component, a date/time stamp corresponding to when the firmware information was accessed, and an identifier of a customer entityassociated with the physical machine.

616 644 644 644 644 A firmware collection agentmay access the firmware information repeatedly at a defined collection frequency. In one or more embodiments, the collection frequencyis predefined, e.g., every 5 seconds, every 15 seconds, every 5 minutes, or every 15 minutes. In other embodiments, the collection frequencyis determined by a machine learning model based on one or more characteristics of a particular component or set of components. Some components may have firmware that needs to be updated often for optimal performance, compliance requirements, and/or security, while others may have firmware that rarely needs updates. The collection frequencymay determine how often the firmware information is accessed for some or all of the firmware on a physical machine. Alternatively, individual components or sets of components may have different collection frequencies such that the firmware information for one component may be accessed more frequently than the firmware information for a different component on the same physical machine.

620 632 612 610 620 642 620 622 623 626 620 610 7 7 FIGS.A andB In one or more embodiments, the firmware inventory servicerefers to hardware and/or software configured to perform operations described herein for collecting, storing, and using firmware informationabout firmwareinstalled on the one or more physical machines. The firmware inventory servicemay store the firmware information in a searchable data repository such as the firmware inventory data store. Examples of operations for collecting, storing, and using firmware information are described below with reference to. The firmware inventory servicemay include one or more functional components, such as a data collector, a report generator, and a machine learning model. The firmware inventory servicemay be controlled and operated by the cloud computing service provider that also provides the physical machines.

622 622 616 622 616 644 In one or more embodiments, the data collectorrefers to hardware and/or software configured to perform operations described herein for collecting and storing the firmware information. The data collectormay receive the firmware information directly from the firmware collection agent(s), for example, as a stream. The data collectormay receive the firmware information by pulling or requesting the firmware information from the firmware collection agent(s)at the collection frequency.

623 652 642 623 654 650 623 In one or more embodiments, the report generatorrefers to hardware and/or software configured to perform operations described herein for receiving a firmware queryand accessing the firmware inventory data storeto retrieve information responsive to the query. The report generatormay display the retrieved information as a reportvia the interface. The report generatormay include an application program interface (API) that provides access to the firmware inventory data store via queries.

630 632 616 622 632 630 644 644 In one or more embodiments, an optional monitoring servicemay operate as an intermediate repository for firmware informationfrom the firmware collection agent(s). The frequency at which the data collectorobtains the firmware informationfrom the monitoring servicemay be the same as the collecting frequency. Alternatively, the frequency may be different from the collecting frequency.

642 632 The firmware inventory data storemay include any portion or the entirety of the firmware information. In some cases, the stored firmware information may include identical records collected at different times. That is, a new record may be stored even if the firmware information for a specific component has not changed since the previous record was stored. In other cases, a new record may be stored if some aspect of the firmware information (other than the date/time stamp) has changed since the previous record was stored, but not if no aspects of the firmware information have changed.

640 640 640 620 640 620 640 620 In one or more embodiments, a data repositoryis any type of storage unit and/or device (e.g., a file system, database, collection of tables, or any other storage mechanism) for storing data. Further, a data repositorymay include multiple different storage units and/or devices. The multiple different storage units and/or devices may or may not be of the same type or located at the same physical site. Further, a data repositorymay be implemented or executed on the same computing system as the firmware inventory service. Additionally, or alternatively, a data repositorymay be implemented or executed on a computing system separate from the firmware inventory service. The data repositorymay be communicatively coupled to the firmware inventory servicevia a direct connection or via a network.

624 624 626 626 644 626 9 FIG. In one or more embodiments, a machine learning algorithmis an algorithm that can be iterated to train a target model f that best maps a set of input variables to an output variable. In particular, a machine learning algorithmis configured to generate and/or train a machine learning model. Machine learning modelmay be trained to determine the collection frequency. Machine learning modelis described further with reference to.

642 624 600 640 Information describing the firmware inventory data storeand the machine learning algorithmmay be implemented across any of components within the system. However, this information is illustrated within the data repositoryfor purposes of clarity and explanation.

620 In an embodiment, the firmware inventory serviceis implemented on one or more digital devices. The term “digital device” generally refers to any hardware device that includes a processor. A digital device may refer to a physical device executing an application or a virtual machine. Examples of digital devices include a computer, a tablet, a laptop, a desktop, a netbook, a server, a web server, a network policy server, a proxy server, a generic machine, a function-specific hardware device, a hardware router, a hardware switch, a hardware firewall, a hardware firewall, a hardware network address translator (NAT), a hardware load balancer, a mainframe, a television, a content receiver, a set-top box, a printer, a mobile handset, a smartphone, a personal digital assistant (PDA), a wireless receiver and/or transmitter, a base station, a communication management device, a router, a switch, a controller, an access point, and/or a client device.

650 620 650 In one or more embodiments, interfacerefers to hardware and/or software configured to facilitate communications between a user and the firmware inventory service. Interfacerenders user interface elements and receives input via user interface elements. Examples of interfaces include a graphical user interface (GUI), a command line interface (CLI), a haptic interface, and a voice command interface. Examples of user interface elements include checkboxes, radio buttons, dropdown lists, list boxes, buttons, toggles, text fields, date and time selectors, command lines, sliders, pages, and forms.

650 660 642 650 623 650 650 652 623 650 654 623 652 The interfacemay present interface elements that permit a user, such as a customer entityor a cloud computing service operator, to request information from the firmware inventory data store. For example, the interfacemay provide an interface element that, when selected, causes the report generatorto retrieve a predefined set of firmware information. The interfacemay present other interface elements that permit a user to select particular aspects of firmware information to retrieve. The interfacemay then communicate the selection of the user interface elements as a firmware queryto the report generator. The interfacemay present a reportfrom the report generatorresponsive to the firmware query.

650 650 In an embodiment, different components of interfaceare specified in different languages. The behavior of user interface elements is specified in a dynamic programming language such as JavaScript. The content of user interface elements is specified in a markup language, such as hypertext markup language (HTML) or XML User Interface Language (XUL). The layout of user interface elements is specified in a style sheet language such as Cascading Style Sheets (CSS). Alternatively, interfaceis specified in one or more other languages, such as Java, C, or C++.

7 FIG.A 7 FIG.A 7 FIG.A illustrates an example set of operations for collecting and storing firmware information in accordance with one or more embodiments. One or more operations illustrated inmay be modified, rearranged, or omitted. Accordingly, the particular sequence of operations illustrated inshould not be construed as limiting the scope of one or more embodiments.

702 In an embodiment, the system installs firmware on a physical machine during a provisioning or reprovisioning process (Operation). The system may execute a script or automated provisioning process to install firmware onto the components of the physical machine. If the physical machine was previously used, for example, by a different customer entity, the firmware may be updated as part of a reprovisioning process. The system may transmit information about the installed firmware to the firmware inventory service as part of the provisioning or reprovisioning process.

704 In an embodiment, the system determines a collection frequency for collecting firmware information (Operation). In one or more embodiments, the collection frequency may be predetermined and fixed. In other embodiments, a machine learning model may determine a collection frequency based on the particular combination of components on the physical machine. For example, if a manufacturer for a particular component often releases firmware updates, the machine learning model may set a collection frequency that has a shorter period relative to a collection frequency for a component whose firmware is rarely updated. The machine learning model may determine the collection frequency as an aggregation of individual collection frequencies, for example, as an average or a weighted average of different individual collection frequencies.

706 In an embodiment, the system configures a collection agent to determine firmware information based on the collection frequency (Operation). The system may set a value for the collection frequency within a firmware collection agent. The system may set a value for the collection frequency externally to the firmware collection agents and provide a reference or link to the externally set value for the collection frequency to the firmware collection agents.

708 In an embodiment, the system determines an instance of firmware information for the firmware on the physical machine with a firmware collection agent executing on the physical machine (Operation). A firmware collection agent may access a component and read version information from the firmware on the component. A firmware agent may determine whether or not to use a standard LINUX utility or a vendor-specific firmware access tool to access the firmware information based on configuration information about the particular component in a shape definition for the physical machine.

An ILOM-based software agent may access firmware information for the ILOM, BIOS, nonvolatile memory express (NVME), ROT components, and/or some HostNIC components. A hardware monitor-type firmware collection agent, with permission from the customer entity, may access firmware information for other components, including the following: other HostNIC components; disk arrays, e.g., Just a Bunch of Disks (JBOD) and serial ATA (SATA) hard drives; host bus adapters (HBA); GPUs; and/or SmartNICs. The firmware collection agent may create and populate a temporary data structure with the collected firmware information for transmission to the firmware inventory service.

710 In an embodiment, the system provides the firmware information with a timestamp to a firmware inventory service (Operation). The system may transmit, stream, or push, the firmware information to the firmware inventory service at the collection frequency. Additionally, or alternatively, the system may provide the firmware information to the firmware inventory service when the firmware information is requested or pulled by the firmware inventory service.

The system may transmit, or push, the firmware information to an intermediate monitoring service at the collection frequency. Additionally, or alternatively, the system may provide the firmware information to the intermediate monitoring service when the firmware information is requested or pulled by the intermediate monitoring service. The system may then transmit, stream, or push, the firmware information from the intermediate monitoring service to the firmware inventory service. Additionally, or alternatively, the system may provide the firmware information to the firmware inventory service from the intermediate monitoring service when the firmware information is requested or pulled by the firmware inventory service.

712 716 714 In an embodiment, the system determines if there are changes in the firmware information for the physical machine (Operation). The system may calculate a hash value from the firmware information for a physical machine and compare that hash value to a hash value of a previously collected instance of firmware information. The system may directly compare a version number in the currently collected instance of firmware information to a version number in a previously collected instance of firmware or to a stored version number. If there are no changes to the firmware information, the system may optionally proceed to Operationinstead of to Operation.

714 In an embodiment, the system stores the firmware information in a firmware information data store (Operation). The system may create a new record in the data store that includes the collected firmware information. If there were no changes to the firmware information, the system may update the timestamp of an existing record that includes the same firmware information rather than create a new record.

708 716 In an embodiment, the system determines if the current time is still within the same period of the collection frequency that included Operation(Operation). For example, if the collection frequency is every two minutes, the system may compare a current time to the timestamp of the last collected firmware instance to determine if two minutes have elapsed since the timestamp.

708 718 In an embodiment, the system waits until the end of the current period of the collection frequency before returning to Operation(Operation).

7 FIG.B 7 FIG.B 7 FIG.B illustrates an example set of operations for using stored firmware information in accordance with one or more embodiments. One or more operations illustrated inmay be modified, rearranged, or omitted. Accordingly, the particular sequence of operations illustrated inshould not be construed as limiting the scope of one or more embodiments.

720 In an embodiment, the system accesses the stored firmware information in the firmware inventory data store for a set of physical machines (Operation). The system may access the stored firmware information in response to a query from a customer entity or from a cloud service operator for firmware information. The query may be for a complete history of firmware versions for one or more components on a particular physical machine or a group of physical machines. The query may be for a history of firmware versions for a range of dates for one or more components on a particular physical machine or a group of physical machines. The query may be for a listing of physical machines that have a component with a specific firmware version or a specific range of firmware versions. The system may search the firmware inventory data store for records that meet the query criteria. The system may display the accessed firmware information via an interface.

722 In an embodiment, the system compares the stored firmware information for the respective physical machines in the set of physical machines to firmware information associated with an update criterion (Operation). The update criterion may include a latest firmware version available for a component. The update criterion may include a specific firmware version, for example, a version known to include errors, or a version known to have security vulnerabilities. The update criterion may be included in a query for accessing the firmware inventory data store. The system may identify records corresponding to physical machines that have firmware that meets the update criterion, e.g., physical machines having the firmware version known to include errors. The system may identify records corresponding to physical machines that have firmware that does not meet the update criterion, e.g., physical machines with firmware versions earlier than the latest firmware version available. The system may raise an alert when there are physical machines that have firmware that is associated with the update criterion, for example, by sending a message to a service entity at the cloud service operator or at the customer entity. The system may display information corresponding to the physical machines that have firmware that is associated with the update criterion.

724 In an embodiment, the system calculates a common vulnerabilities and exposures (CVE) score based on the comparison (Operation). For example, for physical machines with firmware versions earlier than the latest firmware version available, the system may calculate a CVE score for an individual physical machine that reflects how out of date the machine's firmware is. The system may have access to a set of the different firmware versions that are available for a component and may base the CVE score on the number of firmware versions that exist between a physical machine's current firmware version and the latest firmware version available. The system may base the CVE score on a comparison of the numbers in a physical machine's current firmware version and the latest firmware version available, e.g., a difference between firmware version 12.6.2.3 and 12.5.7.1.

The system may prioritize physical machines for updates according to their respective CVE scores. Physical machines having higher CVE scores may be prioritized for updates ahead of physical machines having lower CVE scores.

726 In an embodiment, the system requests a maintenance window for updating a physical machine having a CVE score meeting a threshold (Operation). For physical machines that meet or exceed a CVE score threshold corresponding to a critical need for updating, the system may interact directly or indirectly with the associated customer entity to request a maintenance window during which the update can be installed. Requesting the maintenance window provides the customer entity the opportunity to stop using the affected physical machine(s) so that the physical machine(s) can be restarted if needed during and update.

For physical machines having CVE scores that do not meet the threshold, the system may generate a report that identifies the physical machines that may still need updates, but less urgently. The system may add an update request for these physical machines to a regularly scheduled maintenance process.

728 In an embodiment, the system automatically installs a firmware update onto the physical machine (Operation). The system may wait until the maintenance window and then install the update. The system may cause a provisioning system or a maintenance system to install the update. When the firmware version on a physical machine is more than one version out of date, the system may install intermediate firmware versions in succession before installing the latest available firmware version.

In one or more embodiments, the system can access the firmware inventory data store when reprovisioning a physical machine for a different customer. The system can, for example, determine if the installed firmware on a physical machine is the latest version, and if so, can skip a firmware installation or updating step in the reprovisioning process.

When a customer entity requests a firmware history for one or more of the physical machines allocated to the customer entity, the system may identify a time period during which the one or more of the physical machines were allocated to the customer entity. The system may retrieve records for the firmware history of the one or more physical machines having timestamps that occur during the identified time period. Stored firmware information that predates the identified time period may not be accessed or retrieved for the customer entity.

In an embodiment, the system receives a request for a firmware inventory report that includes one or more firmware criteria. For example, the request may be for a listing of the firmware versions currently in use for one or more components on one or more physical machines. The request may be for a listing of the physical machines that are using a particular firmware version on a particular type of component. The system may access the stored firmware information and select records having stored firmware information that meets the one or more firmware criteria. The system may generate the requested firmware inventory report with the information from the selected records.

A detailed example is described below for purposes of clarity. Components and/or operations described below should be understood as one specific example that may not be applicable to certain embodiments. Accordingly, components and/or operations described below should not be construed as limiting the scope of any of the claims.

8 FIG. 802 810 812 814 816 818 810 812 812 814 816 818 illustrates an example of stored firmware information. An individual data record, e.g., record, may correspond to one component on one physical machine. In one or more embodiments, a data record includes values for a host ID, a component ID, a firmware version, a customer ID, and a timestamp. The host IDmay identify the specific physical machine where the component is housed. The component IDmay identify the specific component on the physical machine. The component IDmay be a serial number or an inventory control number, for example. The firmware versionmay identify the version of the firmware present on the specific component when the firmware information was accessed by a firmware collection agent. The customer IDmay identify a customer entity that was associated with the specific physical machine when the firmware information was accessed by a firmware collection agent. The timestampmay identify the date and time when the firmware information was accessed by a firmware collection agent.

In some embodiments, a record may not include the customer ID directly. Instead, the firmware information data store, or another data store, may include a separate record of dates and times when a given customer entity has ownership and control of a physical machine and the components on the physical machine. In some embodiments, a record may not include the host ID directly. Instead, the firmware information data store, or another data store, may include a separate record of what components are included on a particular physical machine.

802 803 803 804 804 804 806 806 808 In the illustrated example, the firmware version for the component “ABC123” has changed between recordsand, reflecting an update. There is no change to the firmware version between recordsand. In some embodiments, recordmay not be stored since there is no change from the previous record. At some point between recordsand, the physical machine “H774” was unassigned from the customer ID “867” and reprovisioned and reassigned to customer ID “5309”. Then, between recordsand, the firmware version for the component “ABC123” was updated.

9 FIG. 900 904 910 910 illustrates a machine learning processaccording to one or more embodiments. A machine learning modelmay be iteratively trained on initial training datato set a collection frequency. The initial training datamay include, for example, one or more of the following: how frequently new versions of firmware for a component are released by a manufacturer; a level of security vulnerability for a component; a level that reflects how error-prone a component is; how many other components are dependent on the component; and/or how many other components the component depends on.

904 902 906 Once trained initially, the machine learning modelmay act on an inputsuch as a component listing for a physical machine. The outputmay be a collection frequency collecting the firmware information for the physical machine and/or for an individual component on the physical machine.

908 904 912 904 The training data may be updated based on, for example, feedbackon the accuracy of the current machine learning modeland/or on how often the firmware for a component was actually updated. Updated training datais fed back into the machine learning algorithm that, in turn, updates the machine learning model.

904 904 A machine learning modelis trained such that the model best fits the datasets of training data to the labels or outputs of the training data. Additionally, or alternatively, machine learning modelis trained such that when the model is applied to the datasets of the training data, a maximum number of results determined by the model matches the labels or outputs of the training data. Different target models may be generated based on different machine learning algorithms and/or different sets of training data.

A machine learning algorithm may include supervised components and/or unsupervised components. Various types of algorithms may be used, such as linear regression, logistic regression, linear discriminant analysis, classification and regression trees, naïve Bayes, k-nearest neighbors, learning vector quantization, support vector machine, bagging and random forest, boosting, backpropagation, and/or clustering.

When a cloud service provider initially provisions or reprovisions a physical machine for a customer, the cloud service provider may have knowledge of the firmware on the physical machine at the time of provisioning. Once a physical machine is operating and under customer control, the customer may update the firmware independently of the cloud service provider. The cloud service provider may be unaware of the updates. If a problem arises with the physical machines, the cloud service provider may not have knowledge of the current versions of firmware on the customer's machines and may not be able to provide appropriate support in a timely manner.

Conventionally, a cloud service operator needs to log in to the customer's system and run device-specific commands to check the firmware version on a given instance to obtain the firmware versions. Identifying and upgrading the firmware version may vary by device and often by the manufacturer. Some device manufacturers allow standard Linux utilities to read and upgrade the firmware version, while others require using vendor-specific tools. A customer may have tens or hundreds of thousands of instances. If a customer or the cloud service operator needs to view a large number of the customer's instances, it is impractical, if not impossible, to run the various device-specific commands instance by instance. Obtaining a firmware installation history is similarly impractical, for most components do not keep track of their firmware history. The problem is compounded when the problem is critical and time sensitive. Furthermore, some firmware information may not be accessible to a human operator, in particular, once the physical machine is running.

The disclosed embodiments improve on conventional practices with the use of firmware collection agents executing on the physical machines that can access and transmit firmware information to a firmware inventory service. The firmware collection agents can access firmware information for components not accessible by an external query. The firmware inventory service stores the firmware information in a searchable data store. Customers and cloud service operators alike can access the stored information, for example, to obtain a firmware inventory of a fleet of physical machines, obtain a firmware history, identify non-compliant firmware, identify security or other risks due to firmware, and to prioritize updates.

Unless otherwise defined, all terms (including technical and scientific terms) are to be given their ordinary and customary meaning to a person of ordinary skill in the art, and are not to be limited to a special or customized meaning unless expressly so defined herein.

This application may include references to certain trademarks. Although the use of trademarks is permissible in patent applications, the proprietary nature of the marks should be respected and every effort made to prevent their use in any manner that might adversely affect their validity as trademarks.

Embodiments are directed to a system with one or more devices that include a hardware processor and that are configured to perform any of the operations described herein and/or recited in any of the claims below.

In an embodiment, one or more non-transitory computer readable storage media comprises instructions that, when executed by one or more hardware processors, cause performance of any of the operations described herein and/or recited in any of the claims.

In an embodiment, a method comprises operations described herein and/or recited in any of the claims, the method being executed by at least one device including a hardware processor.

Any combination of the features and functionalities described herein may be used in accordance with one or more embodiments. In the foregoing specification, embodiments have been described with reference to numerous specific details that may vary from implementation to implementation. The specification and drawings are, accordingly, to be regarded in an illustrative rather than a restrictive sense. The sole and exclusive indicator of the scope of patent protection, and what is intended by the applicants to be the scope of patent protection, is the literal and equivalent scope of the set of claims that issue from this application, in the specific form in which such claims issue, including any subsequent correction.