A failure reporting system which includes a plurality of reporting tools for reporting detected failures in a system to be observed is provided. The reporting tools include at least two tools from the group consisting of an audio reporting tool, a visual reporting tool and a text reporting tool. The audio reporting tool includes at least one microphone, the visual reporting tool includes at least one video camera and the text reporting tool includes at least one keyboard. The system also includes a control system for activating a selected number from the plurality of reporting tools at a time and an audio recognition unit for discriminating between audible reports and other audible information.
Legal claims defining the scope of protection, as filed with the USPTO.
1. A failure reporting system comprising a plurality of input failure reporting tools for inputting detected failures of a system observed by a human, said plurality of input failure reporting tools comprising at least two of an audio reporting tool, a visual reporting tool and a text reporting tool, said audio reporting tool configured to produce a signal that is subjected to voice recognition processing and said visual reporting tool configured to produce a signal that is subjected to pattern recognition processing, and wherein the information associated with the reported detected failures from said audio, visual and text reporting tools is stored in a format intended for further failure analysis.
2. A system according to claim 1 wherein said audio reporting tool comprises at least one microphone, said audio reporting tool configured to produce a signal that is subjected to voice recognition processing, and said visual reporting tool comprises at least one video camera, said visual reporting tool configured to produce a signal that is subjected to pattern recognition processing.
3. A system according to claim 1 and also comprising a control system for processing data received from said plurality of input failure reporting tools for prompting said human of the quality of data reception from said input failure reporting tool that is active at a time.
4. A system according to claim 1 and also comprising a control system for processing data received from said plurality of input failure reporting tools and for activating at least one of said plurality of input failure reporting tools in response to said processed data.
5. A system according to claim 3 wherein said control system prompts said human of the quality of data reception in response to input received from said human via said audio reporting tool.
6. A system according to claim 4 wherein said control system automatically activates said plurality of input failure reporting tools in response to input received from said human via said audio reporting tool.
7. A system according to claim 1 and also comprising a classification unit for classifying the visual, textual and audible reports received from said plurality of input failure reporting tools in accordance with predetermined criteria.
8. A system according to claim 7 and also comprising an analysis unit for analyzing any of said classified visual, textual and audible reports.
9. A system according to claim 1 and also comprising a display system for displaying any visual, textual and audible data as reported by said video, text and audio reporting tool.
10. A system according to claim 9 wherein said display system comprises a screen for displaying visual and textual data and headphones for displaying audible data, said displayed visual, textual and audible data configured to serve as feedback means of the human.
11. A method for reporting failures employing a reporting system comprising a plurality of input failure reporting tools for inputting detected failures of a system observed by a human, said plurality of input failure reporting tools comprising at least two of an audio reporting tool, a visual reporting tool and a text reporting tool, said audio reporting tool configured to produce a signal that is subjected to voice recognition processing and said visual reporting tool configured to produce a signal that is subjected to pattern recognition processing, the method comprising the step of employing at least two of said input failure reporting tools for inputting detected failures, wherein the information associated with the reported detected failures from said audio, visual and text reporting tools is stored in a format intended for further failure analysis.
12. A method according to claim 11 wherein said audio reporting tool comprise at least one microphone, said audio reporting tool configured to produce a signal that is subjected to voice recognition processing, and said visual reporting tool comprises at least one video camera, said visual reporting tool configured to produce a signal that is subjected to pattern recognition processing.
13. A method according to claim 11 and also comprising the step of processing data received from said plurality of input failure reporting tools for prompting said human of the quality of data reception from said input failure reporting tool that is active at a time.
14. A method according to claim 11 and also comprising the step of processing data received from said plurality of input failure reporting tools and for activating at least one of said plurality of input failure reporting tools in response to said processed data.
15. A method according to claim 13 wherein said step of prompting comprises the step of prompting said human of the quality of data reception in response to input received from said human via said audio reporting tool.
16. A method according to claim 14 wherein said step of activating comprises the step of automatically activating said plurality of input failure reporting tools in response to input received from said human via said audio reporting tool.
17. A method according to claim 11 and also comprising the step of classifying the visual, textual and audible reports received from said plurality of input failure reporting tools in accordance with predetermined criteria.
18. A method according to claim 17 and also comprising the step of analyzing any of said classified visual, textual and audible reports.
19. A method according to claim 11 and also comprising the step of displaying any of visual, textual and audible data as reported by said video text and audio reporting tool.
20. A method according to claim 19 wherein said step of displaying comprising the steps of displaying visual and textual data on a screen and displaying audible data via headphones, said displayed visual, textual and audible data configured to serve as feedback means to the human.
21. A failure reporting system comprising a plurality of input failure reporting tools for inputting detected failures of a system observed by a human, said plurality of input failure reporting tools comprising an audio reporting tool and at least one of a visual reporting tool and a text reporting tool, said audio reporting tool configured to produce a signal that is subjected to voice recognition processing and said visual reporting tool configured to produce a signal that is subjected to pattern recognition processing, and wherein the information associated with the reported detected failures from said audio, visual and text reporting tools is stored in a format intended for failure further analysis.
22. A system according to claim 21 wherein said audio reporting tool comprise at least one microphone, said audio reporting tool configured to produce a signal that is subjected to voice recognition processing, and said visual reporting tool comprises at least one video camera, said visual reporting tool configured to produce a signal that is subjected to pattern recognition processing.
23. A system according to claim 21 and also comprising a control system for processing data received from said plurality of input failure reporting tools for prompting said human of the quality of data reception from said in put failure reporting tool that is active at a time.
24. A system according to claim 21 and also comprising a control system for processing data received from said plurality of input failure reporting tools and for activating at least one of said plurality of input failure reporting tools in response to said processed data.
25. A system according to claim 23 wherein said control system prompts said human of the quality of data reception in response to input received from said human via said audio reporting tool.
26. A system according to claim 24 wherein said control system automatically activates said plurality of input failure reporting tools in response to input received from said human via said audio reporting tool.
27. A system according to claim 21 and also comprising a classification unit for classifying the visual, textual and audible reports received from said plurality of input failure reporting tools in accordance with predetermined criteria.
28. A system according to claim 27 and also comprising an analysis unit for analyzing any of said classified visual, textual and audible reports.
29. A system according to claim 21 and also comprising a display system for displaying any of visual, textual and audible data as reported by said video, text and audio reporting tool.
30. A system according to claim 29 wherein said display system comprises a screen for displaying visual and textual data and headphones for displaying audible data, said displayed visual, textual and audible data configured to serve as feedback means to the human.
31. A method for reporting failures employing a reporting system comprising a plurality of input failure reporting tools for inputting detected failures of a system observed by a human, said plurality of input failure reporting tools comprising at least an audio reporting tool and at least one of a visual reporting tool and text reporting tool, said audio reporting tool configured to produce a signal that is subjected to voice recognition processing and said visual reporting tool configured to produce a signal that is subjected to pattern recognition processing, and the method comprising the step of employing said input failure reporting tools for inputting detected failures, wherein the information associated with the reported detected failures from said audio, visual and text reporting tools is stored in a format intended for further failure analysis.
32. A method according to claim 31 wherein said audio reporting tool comprises at least one microphone, said audio reporting tool configured to produce a signal that is subjected to voice recognition processing, and said visual reporting tool comprises at least one video camera, said visual reporting tool configured to produce a signal that is subjected to pattern recognition processing.
33. A method according to claim 31 and also comprising the step of processing data received from said plurality of failure reporting tools for prompting said human of the quality of data reception from said input failure reporting tool that is active at a time.
34. A method according to claim 31 and also comprising the step of processing data received from said plurality of input failure reporting tools and for activating at least one of said plurality of input failure reporting tools in response to said processed data.
35. A method according to claim 33 wherein said step of prompting comprises the step of prompting said human of the quality of data reception in response to input received from said human via said audio reporting tool.
36. A method according to claim 34 wherein said step of activating comprises the step of automatically activating said plurality of input failure reporting tools in response to input received from said human via said audio reporting tool.
37. A method according to claim 31 and also comprising the step of classifying the visual, textual and audible reports received from said plurality of input failure reporting tools in accordance with predetermined criteria.
38. A method according to claim 37 and also comprising the step of analyzing any of said classified visual, textual and audible reports.
39. A method according to claim 31 and also comprising the step of displaying any of visual, textual and audible data as reported by said video, text and audio reporting tool.
40. A method according to claim 39 wherein said step of displaying comprising the steps of displaying visual and textual data on a screen and displaying audible data via headphones, said displayed visual, textual and audible data configured to serve as feedback means to the human.
41. A failure reporting system comprising an audio reporting tool for inputting detected failures of a system observed by a human, said audio reporting tool configured to produce a signal that is subjected to voice recognition processing, wherein the information associated with the reported detected failures from said audio reporting tool is stored in a format intended for further failure analysis.
42. A method for reporting failures employing a reporting system comprising an audio reporting tool for inputting detected failures of a system observed by a human, said audio reporting tool configured to produce a signal that is subjected to voice recognition processing, wherein the information associated with the reported detected failures from said audio reporting tool is stored in a format intended for further failure analysis.
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May 21, 1998
May 14, 2002
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