xDSL web ordering tool

1. A method for providing a digital subscriber line service for a loop, the method comprising: initiating a session, through a web server, with a web-based digital subscriber line service ordering tool; conducting a loop qualification test upon a request from the ordering tool; and placing a service order for the digital subscriber line service for the loop, the order being placed by the ordering tool and in accordance with the loop qualification test.

2. The method of claim 1 further comprising: establishing a set of promotions applicable to service orders.

3. The method of claim 2 further comprising: determining any promotions from the set of promotions that are applicable to the service order currently being placed; and applying any applicable promotions to the service order.

4. The method of claim 1 wherein the session is initiated by a customer, and wherein the method further comprises: authenticating the customer prior to placing the service order.

5. The method of claim 4 wherein authenticating further comprises: inputting authentication information to the ordering tool from the customer; determining at least one customer service record corresponding to the authentication information; and when that at least one customer service record includes a single live record, performing authentication based on the single live record.

6. The method of claim 1 wherein placing the service order further comprises: placing an order for a new service.

7. The method of claim 1 wherein placing the service order further comprises: placing an order for changing an existing service.

8. The method of claim 1 further comprising: establishing a list of features that are incompatible with the digital subscriber line service; identifying a list of features for the customer loop; and performing a compatibility check by comparing the identified features with the established list of features.

9. A system for providing a digital subscriber line service for a loop, the system comprising: a web-based digital subscriber line ordering tool in communication with a web server, the ordering tool being programmed to initiate a single session with a customer during which a loop qualification test is conducted and a service order is placed.

10. The system of claim 9 further comprising: legacy logic configured to provide communication between the ordering tool and at least one legacy system.

11. The system of claim 10 further comprising: a service order processor in communication with the ordering tool via the legacy logic.

12. The system of claim 10 further comprising: a billing and order support system in communication with the ordering tool via the legacy logic.

13. The system of claim 10 further comprising: a customer access and retrieval system in communication with the ordering tool via the legacy logic.

14. The system of claim 9 further comprising: loop qualification logic configured to provide communication between the ordering tool and a loop qualification tool to perform the loop qualification test.

15. The system of claim 9 wherein the ordering tool is configured to place the service order as an order for a new service.

16. The system of claim 9 wherein the ordering tool is configured to place the service order as an order for changing an existing service.

17. A system for providing a digital subscriber line service for a loop, the system comprising a web-based digital subscriber line ordering tool in communication with a web server, the ordering tool being programmed to: authenticate a customer by comparing authentication information provided by the customer to authentication information retrieved from a support system; determining loop feature compatibility based on existing features for the local loop; determining loop qualification based on a loop qualification test; and generating a service order.