The invention relates to a mobile terminal, and in particular to a method for after service of a mobile terminal which is adapted to optimize the performance of the mobile terminal. The method comprises the steps of: self-diagnosing, judging if the terminal malfunctions and connecting with the A/S center in the mobile terminal; requesting from the A/S center state information for indicating the operated condition to the mobile terminal; transmitting from the mobile terminal the stated information thereof according to the request; analyzing the transmitted state information and transmitting control information; and correcting the operated condition of the mobile terminal according to the transmitted control information. According to the method for after service of the mobile terminal, the inconvenience of the user to visit the A/S center can be reduced.
Legal claims defining the scope of protection, as filed with the USPTO.
1. A method for after service of a mobile terminal comprising: executing a self-diagnosing function in the mobile terminal; outputting a message informing malfunction to a display panel of the mobile terminal; querying an on-board device of the mobile terminal to obtain state information; transmitting state information to an after service center via communication means; receiving instructions from the after service center for improving the operation of the mobile terminal; and executing said instructions received from the after service center.
2. The method for after service of a mobile terminal according to claim 1 , further comprising: outputting an error message by the mobile terminal when the on-board device indicates an error.
3. The method for after service of a mobile terminal according to claim 1 , wherein the communication means is a short messaging service.
4. The method for after service of a mobile terminal according to claim 1 , wherein the communication means is a data communication service.
5. The method for after service of a mobile terminal according to claim 1 , wherein the communication means includes a base station serving the mobile terminal, and in communication with the after service center.
6. The method for after service of a mobile terminal according to claim 1 , wherein the state information of the mobile terminal includes objective information.
7. The method for after service of a mobile terminal according to claim 6 , wherein the objective information includes at least one of temperature, voltage, received signal intensity, or transmitted signal intensity.
8. The method for after service of a mobile terminal according to claim 6 , wherein the state information of the mobile terminal includes analytical information derived from the objective information.
9. The method for after service of a mobile terminal according to claim 8 , wherein the analytical information includes at least one of frame error rate, hand off state, carrier interference, carrier energy, change of radio channels, location of mobile terminal, error logging files or data logging files.
10. The method for after service of a mobile terminal according to claim 1 , further comprising: querying an on-board device of the mobile terminal to obtain new state information after executing said instructions; and transmitting new state information to the after service center.
11. The method for after service of a mobile terminal according to claim 10 , further comprising: analyzing the new state information at the after service center; transmitting a new set of instructions to the mobile terminal; and executing the new instructions from the after service center.
12. The method for after service of a mobile terminal according to claim 1 , further comprising repeating said querying, transmitting, receiving and executing said instructions, until a pre-determined level of performance of the mobile terminal is achieved.
13. The method of claim 1 , wherein the on-board device includes at least one of a power sensor, a temperature sensor or a voltage sensor.
14. An apparatus for providing for service of a mobile terminal, comprising: a mobile terminal; an after service center; and a network for establishing communication between the mobile terminal and the after service center, wherein the mobile terminal is operable to perform a self-diagnosing function and output a message informing malfunction or proper operation to a display panel of the mobile terminal, and whereby information is transferred to adjust the performance parameters of the mobile terminal.
15. The apparatus of claim 14 , wherein the network includes a base station connected to the after service center using the Public Switched Telephone Network.
16. The apparatus of claim 14 , wherein the network includes a base station in radio communication with the after service center via a cellular radio network.
17. The apparatus of claim 14 , wherein the base station is in radio communication with the after service center via a data communication network.
18. A subscriber unit for a communication network, comprising: a power sensor to measure the transmitted signal intensity; a voltage sensor to measure available battery voltage; a temperature sensor to measure the temperature of the subscriber unit; a transmitter to transmit information indicative of the measured temperature of the subscriber unit to an after service center; and a processor to adjust performance of the subscriber unit based on instructions received in response to an analysis performed by the after service center in response to at least one of transmission of the measured temperature, the transmitted signal intensity or the available battery voltage of the subscriber unit being sent in case of a malfunction detected by a self-diagnosis of the subscriber unit.
19. The subscriber unit of claim 18 , wherein the temperature sensor measures an internal temperature of the subscriber unit and the subscriber unit adjusts output power according to the measured internal temperature.
20. The subscriber unit of claim 18 , wherein the voltage sensor senses a current battery level.
21. The subscriber unit of claim 20 , wherein the subscriber unit automatically powers off with an alarm sound when the sensed battery level is insufficient.
22. The subscriber unit of claim 18 , wherein the power sensor measures and adjusts power outputted during conversation according to a previously set power output.
23. The method of claim 1 , further comprising: requesting state information from the after service center for indicating the operated condition to the mobile terminal.
24. The method of claim 1 , wherein said display panel is a liquid crystal display panel of said mobile terminal.
25. The apparatus of claim 14 , wherein said display panel is a liquid crystal display panel of said mobile terminal.
26. The apparatus of claim 14 , wherein said mobile terminal performs the self-diagnosing prior to transferring information through said network for establishing communication.
27. The apparatus of claim 14 , wherein said after service center queries an on-board device of the mobile terminal to obtain state information.
28. The apparatus of claim 14 , wherein said mobile terminal transmits state information to said after service center via communication means, said mobile terminal receives instruction from said after service center for improving the operation of the mobile terminal, and said mobile terminal executes said instructions received from said after service center.
Cooperative Patent Classification codes for this invention. Click any code to explore related patents in that topic.
December 21, 2000
April 24, 2007
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