A system comprising a plurality of network-connected private branch exchanges (PBXs), wherein an outside originating route of a transfer source terminal is applied at call incoming from an originating terminal of the other PBX to a transfer source terminal having a setting of an outside incoming call transfer of a user's own PBX. Upon call incoming from an originating terminal to a transfer source terminal, a PBX accommodating the transfer source terminal transmits a transfer instruction signal including transfer information enabling identifying a PBX accommodating an outside line (a public network) of a transfer destination to a PBX accommodating an originating terminal. The transfer instruction signal is made to pass PBXs other than the PBX accommodating the originating terminal. Upon receiving the transfer instruction signal, the PBX accommodating the originating terminal identifies the PBX accommodating the outside line of the transfer destination by analyzing the transfer information and transmits a transfer originating signal. This causes the PBX accommodating the outside line of the transfer destination to originate an outside call to the transfer destination.
Legal claims defining the scope of protection, as filed with the USPTO.
1. An outside incoming call transfer control method for controlling an incoming call transfer from an originating terminal to an outside line of a transfer destination set in a transfer source terminal, when the transfer source terminal receives a call incoming from the originating terminal, wherein the originating terminal is accommodated in a first private branch exchange (PBX), the transfer source terminal is accommodated in a second PBX and having a setting of an incoming call transfer to the outside line of the transfer destination, the outside line of the transfer destination is accommodated in a third PBX, and the first, second, and third PBXs are network-connected via a network, said method comprising the steps of: (i) when the transfer source terminal receives the call incoming from the originating terminal, transmitting a transfer instruction signal from the second PBX to the third PBX via the network, said transfer instruction signal including transfer information enabling the identifying of the third PBX; (ii) when the PBX other than the first PBX receives the transfer instruction signal, passing the transfer instruction signal and transmitting it to the other PBX via the network; (iii) when the first PBX receives the transfer instruction signal, analyzing the transfer information and identifying the third PBX on the basis of the analysis information; (iv) transmitting a transfer originating signal to the outside line of the transfer destination from the first PBX to the identified third PBX via the network; and (v) when the third PBX receives the transfer originating signal, originating an outside call to the outside line of the transfer destination on the basis of the transfer originating signal, wherein the transfer information includes: first data corresponding to the number of PBXs having passed the transfer instruction signals, and second data corresponding to the number of PBXs having passed the transfer instruction signal when a route of the transfer instruction signal in a transmission direction differs from a route of said transfer source terminal in an outside originating direction; wherein said step (ii) includes the steps of: (a) incrementing a numeric value of the first data by one upon receiving the transfer instruction signal, (b) determining whether the route of the transfer instruction signal in the transmission direction differs from the route of the transfer source terminal in the outside originating direction on the basis of predetermined routing information, and (c) setting the numeric value of the first data as a numeric value of the second data if it is determined that the above two routes differ from each other; and wherein the step of (iii) includes the steps of: (a) incrementing the numeric value of the first data by one upon receiving the transfer instruction signal, and (b) identifying, as the third PBX, a PBX located away by the number of the PBXs equivalent to a calculated difference between both the numeric values of the first data and the second data in the opposite direction to the transfer instruction signal receiving direction.
2. The outside incoming call transfer control method according to claim 1 , wherein the routing information is preset so that the route of the transfer instruction signal in the transmission direction and the route of said transfer source terminal in the outside originating direction can be processed for each of the plurality of PBXs.
3. The outside incoming call transfer control method according to claim 1 , wherein the plurality of PBXs are connected in series via the network.
4. An outside incoming call transfer control system for controlling an incoming call transfer from an originating terminal to an outside line of a transfer destination set in a transfer source terminal, when the transfer source terminal receives a call incoming from the originating terminal, wherein the originating terminal is accommodated in a first private branch exchange (PBX), the transfer source terminal is accommodated in a second PBX and having a setting of an incoming call transfer to the outside line of the transfer destination, the outside line of the transfer destination is accommodated in a third PBX, and the first, second, and third PBXs are network-connected via a network, said system comprising: means for transmitting a transfer instruction signal from the second PBX to the third PBX via the network, when the transfer source terminal receives the call incoming from the originating terminal, said transfer instruction signal including transfer information enabling the identifying of the third PBX; means for passing the transfer instruction signal and transmitting it to the other PBX via the network, when the PBX other than the first PBX receives the transfer instruction signal; means for analyzing the transfer information and identifying the third PBX on the basis of the analysis information, when the first PBX receives the transfer instruction signal; means for transmitting a transfer originating signal to the outside line of the transfer destination from the first PBX to the identified third PBX via the network; and means for originating an outside call to the outside line of the transfer destination on the basis of the transfer originating signal, when the third PBX receives the transfer originating signal, wherein the transfer information includes: first data corresponding to the number of PBXs having passed the transfer instruction signal and second data corresponding to the number of PBXs having passed the transfer instruction signal when a route of the transfer instruction signal in a transmission direction differs from a route of said transfer source terminal in an outside originating direction; wherein said means for passing includes: means for incrementing a numeric value of the first data by one upon receiving the transfer instruction signal, means for determining whether the route of the transfer instruction signal in the transmission direction differs from the route of the transfer source terminal in the outside originating direction on the basis of predetermined routing information, and means for setting the numeric value of the first data as a numeric value of the second data if it is determined that the above two routes differ from each other; and wherein said means for analyzing includes: means for incrementing the numeric value of the first data by one upon receiving the transfer instruction signal and means for identifying, as the third PBX, a PBX located the number of the PBXs equivalent to a calculated difference between both the numeric values of the first data and the second data in the opposite direction to the transfer instruction signal receiving direction.
5. The outside incoming call transfer control system according to claim 4 , wherein the routing information is preset so that the route of the transfer instruction signal in the transmission direction and the route of said transfer source terminal in the outside originating direction can be processed for each of the plurality of PBXs.
6. The outside incoming call transfer control system according to claim 4 , wherein the plurality of PBXs are connected in series via the network.
7. The outside incoming call transfer control method according to claim 2 , wherein the plurality of PBXs are connected in series via the network.
8. The outside incoming call transfer control system according to claim 5 , wherein the plurality of PBXs are connected in series via the network.
9. The outside incoming call transfer control method according to claim 1 , wherein the transfer information further includes: third data that indicates an extension dial of the transfer source terminal; and fourth data that indicates an outside telephone number of the transfer destination preset in the transfer source terminal, wherein, when the determining in step (b) is that the route of the transfer instruction signal in the transmission direction differs from the route of the transfer source terminal in the outside originating direction, the transfer originating signal is transmitted to the PBX in the direction of the transfer source terminal, and when the determining in step (b) is that the route of the transfer instruction signal in the transmission direction does not differ from the route of the transfer source terminal in the outside originating direction, the transfer originating signal is not transmitted to the PBX in the direction of the transfer source terminal.
10. The outside incoming call transfer control system according to claim 4 , wherein the transfer information further includes: third data that indicates an extension dial of the transfer source terminal; and fourth data that indicates an outside telephone number of the transfer destination preset in the transfer source terminal, wherein, when the means for determining determines that the route of the transfer instruction signal in the transmission direction differs from the route of the transfer source terminal in the outside originating direction, the transfer originating signal is transmitted to the PBX in the direction of the transfer source terminal, and when the means for determining determines that the route of the transfer instruction signal in the transmission direction does not differ from the route of the transfer source terminal in the outside originating direction, the transfer originating signal is not transmitted to the PBX in the direction of the transfer source terminal.
11. The incoming call transfer control method according to claim 1 , wherein the call incoming from the originating terminal is originated as the outside call on a same outside line as an originating outside line of the transfer source terminal.
12. The incoming call transfer control system according to claim 4 , wherein the call incoming from the originating terminal is originated as the outside call on a same outside line as an originating outside line of the transfer source terminal.
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April 26, 2004
December 30, 2008
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